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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10251 results found

  1. Cat Attack - Claus Out

    PC - When you cast the spell Claus Out sometimes is 2 or 3 or 4 or 5 mana and it is a five mana!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. No recibí las recompensas de la rotación de standar

    No recibí las recompensas de la rotación de standard.

    1 vote

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  3. mastery locked out during event

    ok ive played a bunch of drafts now and i see a pattern, i am recieving no mana, none in up to 10 draws every 4th match, evrry one i have played, i have lost 3 due to this issue, 3rd win match, usually 4th match, every time, even if the algorithm isnt doing it, i dont see how with 1 in 2 card being lands i can go 7 draws with nothing, just what i start with, its wouldnt beso confusing execptevery on of those match it seems to ramp the opponent lands, leaving them with 6 turn 5…

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  4. Magus of the Moon

    When Magus of the Moon has lost all abilities from kasmina's transmutation, all non-basic lands remain mountains. if it loses all abilities, then why do they stay mountains?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. sunset sabateur not granting priority

    When Sunset Sabateur's attack trigger goes on the stack, the attacking player does not receive priority again to respond to their own trigger. Going Full Control does not work to remedy this. This nearly lost me a game of limited where I tried twice to respond to my own Sabateur's trigger with a Depressurize.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Persistant crashes when entering standard matches

    Hello!

    The issue I am having is when I try to load a game/match with an online player, I receive a crash and I am kicked out of the game immediately. Every other aspect of the application works, deckbuilding, opening packs etc.

    What happens; Whenever I load up a match, during the screen when it says it is finding an opponent etc. When the screen shows ‘ready’ on the screen I then hear the intense horn-like sound that usually plays when you see your opponent, their name/rank/avatar etc. Seconds later I receive a crash.
    Sometimes, I am told by my…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. EoE Premier Draft Bugged

    Hello! Got locked out of the EoE Premier Draft, then a few hours later none of the recent events were showing. Came back the next day to check and saw that all of my cards were autopicked for me (in five colors, no less :<), so I had no choice but to resign. Kindly refund me my coins, gems, or my draft token. I'm purely F2P, so this means so much to me. My alternate account is named LaviniaGray, but please refund to this account of mine!

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. Reward not added to library

    As a reward for the weekly event i received the End Stone. When i checked my library the End Stone was not there.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  9. edge of eterneties draft bug

    I was played my last match in a EoE draft I was 6-2 then on turn of my opponents turn he played a land and a creature but I could not see either of them and the creature got stuck on the stack, the game proceseeded but I could never see hios lands nor his spells everything just got stuck on the stack I could attack myself althought I couldn't see my own craetures but I could not block his creatures. Lets just say I lost the game quickly from there which was disappointed because it was a fun draft!…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Recently received cards not displayed first.

    Whenever I open 1 or many boosters and go to collection, there is a display bug where it will only show a handful of the commons/uncommons I got.

    In the provided example, I opened 1 Final Fantasy booster, 3 Edge of Eternities, and 1 Golden Booster. Then immediately went to my collection. What you see in the example provided is what I mean. There's no showing of half the booster contents I got (excluding cards I already have 4x of), especially so for the Rares and Mythics.

    This has been an ongoing issue with my account for a long time…

    1 vote

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  11. Premier draft throne of eldraine win not counted when 07/29 bug happened

    When the update was happening, I won the first match of the run, but this win didnt show up on the track record.

    1 vote

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  12. Renewal Egg & Prerelease packs Opened but no items received

    For Edge of Eternities - I tried opening my Renewal Egg and Prerelease Packs from attending a prerelease, but none of those items got added to my account.

    1 vote

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  13. Renewal Egg

    He abierto mi renewal egg y no me han dado nada.

    1 vote

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  14. flamehold grappler

    Copy of spell triggered by Flamehold Grappler did not go on the stack:

    • Played Flamehold Grappler (trigger for copy next spell)
    • Cast Rebellious Strike targetting another creature
    • Rebellious Strike goes on the stack, this should trigger Flamehold Grappler copy
    • Opponent removes target for original Rebellious Strike (copy did not go on the stack yet)
    • Original Rebellious Strike fizzles (normal)
    • Copy of Rebellious Strike never went on the stack, was never able to select target, did not get to draw card, lost game.
    1 vote

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  15. Collection cards owned number filter not working. (presumably with reprints)

    I owned plenty of virus beetles back from Kamigawa. Then I played some edge of eternities, got at least one virus beetle, so now I should have 4 edge of eternities virus beetles. And I do. Except when I put the 4x filter up, then I have no virus beetles, apparently.

    1 vote

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  16. 1 vote

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  17. Cannot craft Annul with uncommon wildcards

    I have 285 uncommon wildcards and 0 common wildcards. I'm trying to craft my 4th copy of Annul from Edge of Eternities. It is an uncommon. The client is trying to use a common wildcards, which I have none of, to craft it.

    I'm using the android version of MTGA.

    I'm expecting to be able to craft Annul with uncommon wildcards.
    It's not letting me.
    I found no workarounds.

    1 vote

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  18. Aetherspark Card Style Looks Terrible When Equipped

    The Aetherspark art is stretched out and looks very bad when it is equipped to a creature while the premium card style is chosen. Since it is a premium cosmetic, it feels like a bit of a rip-off since most of the time spent with the card on the field will be while it is equipped.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Unable to Cast Rayblade Trooper Post Combat From Exile

    Warped the creature turn prior, was unable to cast from exile post combat and it cost a sealed game

    1 vote

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  20. Unable to Cast Rayblade Trooper Post Combat

    Warped the creature turn prior, was unable to cast from exile post combat and it cost a sealed game

    1 vote

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