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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10250 results found

  1. Unable to import deck data in Japanese.

    Environment
    Windows 11
    2025.49.50.9127.1160287

    Steps to reproduce
    1.Go to Settings > Graphics > Language, and select Japanese.
    2.Build a deck that includes 《竜騎士の両手槍》(Dragoon's Lance). Then click the "Done" button.
    3.Click the "Export" button to export the deck.
    4.Click the "Import" button and try to import the deck — an import failure dialog will appear.

    Workaround
    If you switch the language to English and then perform the export and import, it succeeds.

    (Base Japanese)
    動作環境
    Windows11
    2025.49.50.9127.1160287

    再現手順
    1.設定>グラフィックス>言語>日本語を選択する
    2.《竜騎士の両手槍》を含んだデッキを構築し、完了ボタンを押す。
    3.「エクスポート」ボタンを押し、エクスポートする。
    4.「インポート」ボタンを押し、インポートしようとすると、インポート失敗ダイアログが表示される。

    回避方法
    言語を英語にし、エクスポートとインポートを行うと成功する

    1 vote

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  2. Draft unable to load

    I joined Final Fantasy limited draft and it will not load the cards for the first pack. I have restarted my phone, closed out the program and it still will not load. The music and graphics are also lagging in the background.

    1 vote

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  3. product suggestion

    I can no longer have 9 Nazguls in my brawl deck.

    1 vote

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  4. Card in my draft deck was not supposed to be there

    I had a Rufus shinra in my draft deck before my first game. I decided to sideboard it out and play another card instead (tifas limit break). Then, during the game, i drew Rufus shinra. When i went to check the deck afterwards it said Rufus shinra wasn't in the deck, it was the same deck i built. So why did I draw it in game???

    Not to mention the multiple times ive lost due to game crashes and auto resets on mobile. This has cost me hundreds of dollars all up!

    Can't provide log because on mobile. The game…

    1 vote

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  5. Cut Down after Damage

    When I attempt to cast Cut Down on a creature that normally could not be targeted by Cut Down but has taken combat or non combat damage to a point to be targetable by Cut down, It will not allow me to target the creature.
    I am on Android

    1 vote

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  6. Where did they get green mana?

    My opponent has Agatha's Soul Cauldron and uses it to exile a haywire mite from my graveyard. They already have a couple of creatures with +1/+1 counters on them, but their mana base is all blue and red. Somehow, they generate green mana to use activate haywire mite's ability to exile two of my enchantments. Nowhere on their board was a way to generate green mana, so how did this happen? Opponent had two Astrologian's Planispheres on board, one Vivi Ornitier, and two Stormchaser's Talents. No treasures or other cards that generate green mana.

    1 vote

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  7. Set Collector 1 Given Without Completing a Set

    Upon opening a pack of the Final Fantasy expansion, my account was given the "Set Collector 1" achievement despite me not having obtained at least 1 copy of every card from a set. (See screenshots below). I also checked my collection to see if it was maybe counting a bonus sheet, but I haven't fully completed any bonus sheet either.

    I encountered this error on a Windows 10 device.

    If anyone knows why this could have occurred, please let me know!

    1 vote

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  8. Change the rules of Brawl to real commander. Brawl sucks when you can have your commander on the board twice over without sacrificing one.

    Update brawl so you can't have two of your commander at the same time. Legendary or not that's illegal without sacrificing one of them.

    1 vote

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  9. They mass produce strong cards and then immediately set them as banned cards.

    They mass produce strong cards and then immediately set them as banned cards.
    Is this business logically correct?

    1 vote

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  10. Bug Sorcery Spell Stuck on Stack and Did Not Resolve

    Hi,

    I encountered a bug while playing MTG Arena. During my main phase, I cast a sorcery spell, and it went onto the stack as expected. However, the spell never resolved — the game simply proceeded to my opponent’s turn with the spell still stuck on the stack. It remained there and had no effect on the game.

    This disrupted the flow of the match, and I believe it may have affected the outcome.

    Here are the key details:

    Platform: Mac

    Date & Time of the match: 7/7/25
    My username / Player ID: Maxorelaxo#16655

    Please let me know if you…

    1 vote

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  11. Combo using "another round" and " venerated rotpriest"

    I had several rotpriest in play and casted "another round" on them with 7 manas (X=2). I expected poison counters to be triggered as my rotpriestesses were the target of a spell. Nothing happened even though I sekected them twice.

    Is that not a bug ?

    Thanks
    Michel.eisenmann@gmail.com

    1 vote

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  12. Delivery moogle not triggering

    Delivery moogle did not trigger upon e-entry when the white. Ariacite on it was destroyed

    1 vote

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  13. Subtlety edurance commander/brawl bug

    I used the card subtlety to counter my opponent's Commander in the brawl format and they opted to put it on the top of their Library. Before my opponent had a chance to draw their Commander from the top of their Library. I used the card endurance to shuffle my opponent's graveyard back into their Library with the intention Dad, their commander would be shuffled into their Library. My opponent's Commander remained face up on the top of their library and they drew it at their next drawstep.

    1 vote

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  14. Did not receive wildcards since the most recent Standard Bans

    Since the most recent bans to standard I did not receive any wildcards for the cards I owned.
    I actually had 4x playsets of all the cards banned, and I didn't craft them recently but had them all pretty much since they were released. I did later receive the common wildcards via an in game message, but not the others at all.
    Please could I get the rest of the wildcards due for these bans.
    Thank you!

    1 vote

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  15. Bug | Opponent casting spells in responce to storm trigger wasn't counted

    1) Cast some spells to have storm counter
    2) Cast Mind's desire
    3) Opponent responds with some interaction, for example counterspell targeting mind's desire before resolving the trigger

    Supposed result: casting interaction counts at storm counter
    Reallity: storm count on trigger is unchanged

    0 votes

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  16. invasion of tarkir

    Game match looped revealed cards for entirety of match.

    1 vote

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  17. Exile not being able to hexproof

    i have a lot of instant hexproof in my desk but when creatures keep getting targeted specifically with certain exile cards, it doesnt prompt me to cast the hexproof instant and i lose the creature. this keeps happening. but i should be allowed to cast it regardless BUT also hexproof should fizzle the targeted exile, the board wipe exiles make sense and board wipe destroys. but not targeted

    1 vote

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  18. Win token did not show up Final Fantasy Arena

    I won 2 Displays of Final Fantasy Arena Tournament. They doesnt show up at my Token bar.

    1 vote

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  19. Case of the gorgons kiss it says to solve three cads into grave from anywhere or at endstep solve this case yet there is no or only three

    Cas of the gorgons kiss why does it say if not solved solved it at your end step if it won't let you solve it

    1 vote

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  20. Complete meltdown of the app

    As you can see on the screenshots, one of my cards I shown bottom up, and the rest of the screen is taken by some broken visuals. Then, I tried to restart the app, but "Gathering local files" took multiple minutes. Anyway, I lost it AGAIN because of the technical issue. I cannot begin to describe my frustration. I need a refund for one Quick draft pls. Ty

    1 vote

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