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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24744 results found

  1. Bug: Sméagol, Helpful Guide

    There’s a bug with Sméagol helpful guide where he doesn’t mill the opponent any more after some point. It’s either tied to being at tempt level 4 or to opponent not having lands in deck. Either way, it should continue to mill them out - I just lost a game where opp had ~6 cards in deck and I triggered the mill ability at least 4 times without it doing anything. I should have won that game

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  2. No Rope/Infinite Time

    Opponent had scute swarm, I had soul warden and heliod.

    Lot of landfall triggers, lot of creatures entering the battlefield, lot of lifegain. Initiially I was putting +1s on my creatures, but eventually the rope ran out, I wasn't slowplaying, just taking 1-2 seconds per action (mobile, slower)

    then it started auto putting the counters on my first creature. Not ideal, but fine.

    THEN eventually, same turn, i got priority back and no rope. I tested this by waiting 60-90 seconds between actions, no rope appeared. I closed the client, reopened (to make sure I wasn't disconnected), still no rope).

    2 votes

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  3. Timer running out due to extended mechanics

    The timer malfunctions in situations where an opponent's turn has too many activated abilities to process in time. I played a game where my opponent was playing impassioned orator/gala greeters/elas-il, and being able to generate over 100 token creatures per turn. This was triggering over 300 activated abilities. Just in the time it took for game to process those, my timer ran through from 2 to 0 even though I have no moves. This happens in any similar dynamic where the activated abilities take so long that it triggers the timer.

    2 votes

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  4. Ossification targeting does not trigger abilities

    I had three venerated rotpriest on the battlefield and when my opponent targeted one of them with ossification, their abilities did not trigger. Their ability specifically states when they are the target of a spell, yet this doesn't happen with ossification for some reason.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Opponent conceded, but I lost

    In a LOTR Quick Draft Event, my opponent conceded, but I was the one that lost. I was on iOS. I’d like this to be corrected on the Event Win/Loss tracker.

    2 votes

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  6. witch king of angmar bug

    Witch King of Angmarr bug. I was playing with the the aforementioned card, I attacked into someone who wanted to take the trade, and I was completely unable to discard a card to give him indestructible. The option didnt even appear in response to blocks, regardless of the fact that I had four cards in hand. Can you please fix this bug? Me trading down resulted in a huge loss and it was infuriating, especially when I had every expectation that I would be able to keep him alive with the five cards in my hand.

    2 votes

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  7. Infinite turn skips is toxic and needs limits or nerfs

    Having an opponent play infinite turns on repeat because of an extremely cheap 2 cost blue spell is toxic and frustrating. This wonderful person timed out EVERY SINGLE INTERACTION TIMER THE WHOLE GAME AS WELL. There needs to be some sort of hard limit because the timer just jumps back up if they do anything, so they stalled between EVERY CARD. There needs to be a hard timer cap that does not extend after a certain point. Combine the poor etiquette and the infinite deck and you've got a recipe for your game only being fun for half it's players.

    2 votes

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  8. Anduril and other equipment not triggering on Frodo, Determined Hero

    The first turn Frodo attacks and equips Anduril the tokens are not created. The next turn it does work.

    2023.28.0.4634.1015823

    2 votes

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  9. Desynchronization after network outage

    Client is incapable of synchronizing with server after network interruptions, even those which only last a few seconds—despite taking 10 or more seconds to reestablish the connection after the outage. What is it even doing during all that time? Seems inexcusable given that this is supposed to be a platform which supports professional competition.

    It is not uncommon for lands to remain unusable after a brief network outage until the client is restarted—which also takes far longer than it seems like it ought to.

    The attached screenshot is an example of a situation where one of my lands appeared to…

    2 votes

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  10. 2 votes

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  11. DO something with this annoying scyrry oak combo

    Could you please explain WHY I should WASTE my time to wait until my opponent makes a tons of squirrels just to verdict them or exile them with detention sphere effect?? Even if I don't have the answer for this squirrels right in hand I might have it after draw so I HAVE to wait since this combo doesn't kill outright. Maybe you rework this process of infinite loop somehow or just ban this annoying Oak??

    2 votes

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  12. coppercoat vanguard gave ward to itself and player

    Couldn't use LB from exiled on coppercoat vanguard or player without playing ward cost.

    2 votes

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  13. Bug

    The game needs to stay on the opponents turn until ALL of their triggers are completed during their turn for BOTH players. My game completely lagged out because of 165 triggers and it consumed my turn and auto conceded me and before it did that I had to watch the 165 triggers. The rest of their turn, my turn and then the auto conceded with the little warning message like I wasn't waiting for his triggers to complete to take my turn. Can you try to make a mechanic that auto resolves triggers after 5 triggers on he same creatures…

    2 votes

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  14. 効果が発動しない。

    敬慕される腐敗僧が居る状態で、特定のカード(軍備放棄、骨化、力線の束縛、放浪皇など)から自身のクリーチャーが対象に取られた際に、敬慕される腐敗僧の効果が発動せず毒カウンターが相手に乗りません。
    テキスト上では対象に選ばれた時の為、追放される等関係ないと思いますが、これはバグの為なのか、ゲーム上のルールによるものなのかご回答をお願い致します。

    2 votes

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  15. Storm of Saruman and Mirkwood Bats

    Storm of Saruman and Mirkwood Bats do not interact properly. When Storm of Saruman creates a token, it does not cause Mirkwood Bats' ability to trigger.

    2 votes

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  16. Bug

    My planeswalker prevents noncombat damage. They put a card in that makes me lose one life and activates an infinite loop that kills me even though I was up by fair amount of life and was definitely going to kill them next turn. Shouldn't a card entering the game and causing me to lose 1 life be considered non combat damage? Also are infinite loops ever going to be patched? It's impossible to defend against unless you're a blue deck and it makes no sense for balancing.

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Se quito de ofertas sobre 21julio 2023 y no me dejo comprar

    Se borró de ofertas diarias sobre y no me dejó comprar

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  18. features pack

    I had an offer in the store for 850 gold for new capena pack
    couldn'T claim it ( eveything seemed fine with the game tought )
    I shutdown MTG Arena and rebooted...just in case
    Came back..offe ris gone :-(

    2 votes

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  19. Historic No Alchemy Queue

    We need a queue for historic that doesn't include the alchemy and digital only cards. Read any forum here or on facebook or on reddit, and you will find a dedicated community who feels that the best format (pre-alchemy historic) has been trashed by the digital only mechanics. PLEASE - give us a separate queue like there is for the standard format. Explorer is *not historic without alchemy.

    2 votes

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  20. Incorrect translation - Italian

    In the profile section, Domiaria united in the September 05 event is incorrectly displayed.

    Reproduce:
    - Language setting in Italian.
    - Go to Home
    - Go to Profile
    - Move your mouse over the Renewal icon
    - The tooltip appears saying "Si apre all'uscita di Dominaria Unita, a settembre".

    Platform: Steam

    2 votes

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