MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10231 results found
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lost
i have won the last draft game but the game log it as a loss . it was my 3d game so i cant play more . please help
1 vote -
i have won the last draft game on Premiere Final Fantasy , but it log in as a loss . it was my 3rd so i cant play more .... please help
I have won the last draft game on Premiere Draft Final Fantasy but the game log in as a loss .
it was my 3rd loss so i cant play more .
please help1 vote -
Defense step skipped causing loss
Defense step was skipped where I should have been able to block with an indestructible creature then win after destroying a creature with reach. Timeout timers also ran out while I was adding counters to my creatures causing my turn to pass without reason.
1 vote -
Waiting too long on loading initial scren
This app on android takes minutes on loading an initial scene while the app breaks and our opponent is waiting.
Please make this loading optional.
Then the app takes an absurd amount of time waiting for an opponent in mid game when we are reconnecting.
This is not acceptable. Fix your status and refresh periods, this sucks1 vote -
Gruff Triplets token died and didn't give counters
one of the tokens was killed by Virtue of Persistence Adventure, and I think the trigger was on the second for a brief second but it autopassed and it didn't resolve, I didn't see what happened or what would have prevented it (opponent was monoblack)
0 votes -
fix your game
yesterday was paired against top 70 Mythic, as gold 3.
What is wrong with your matchmaking, and can you fix it already?1 vote -
Illegal card "Time Walk" being used.
Illegal card "Time Walk" being used. This website will not let me post an issue. Keeps jumping page.
1 vote -
necrodominance
Necrodominance still has no hand size limit after necrodominance leaves the battlefiled. My opponent played necrodominance and drew ~30 cards on their end step. On my turn I exiled Necrodominance and they remained with no hand limit. I expected the hand limit to be returned to the user when the card was exiled.
Mac
1 vote -
bug de déconnexion en draft
je fais une draft majeur en bo1 sur pc, et quand j'étais en 1-2 je lance une partie, et le premier tour se fait, mais le jeu me déconnecte et je me retrouve dans la sélection de partie de draft (avec les victoires et les défaites), alors je lance une autre partie de draft que je gagne donc normalement je devrais être en 2-2, mais je me retrouve en 2-3. Je pense que la déconnexion de la partie précédente a été considéré comme une défaite après ma déconnexion. très frustrant
1 vote -
Bugged card in arena draft
I tried to play Marketback Walker in my draft match. I couldnt put counters on it. When i tried to play it, the bar showed up and i could put there a number. When i had three lands i tried number three, couldnt confirm it, the only option was cancel and the card went back to my hand. The only possible option was to put ZERO there and then it entered with ZERO counters obviously. So i lost my whole game because of this, i hope you can fix it somehow.
1 vote -
unable to play counterspell
In my last game, I was unable to play counterspell even with mana held up for it. Next turn i put it full control mode but still the game jumps over not allowing me the opportunity to play it.
1 vote -
Question/System Update/Store
What is this system update for on 6/17 at 12 noon? I’ve reported issues with the store does this update address those issues or are the items currently in the store which don’t have any indicators being pulled from the store without warning again?!?
1 vote -
Claimed prizes not added
Version: 2025.49.0.8799.1149957
I was in my last game when the announcement of downtime was made.
When I finished my rounds and claimed my prize it gave me an error and then the draft is not showing as having prizes able to be claimed.
(I was undefeated in the draft and even earned the Undefeated achievement.)
I've submitted my log.1 vote -
1 vote
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衝撃の震えによるダメージ
衝撃の震えによるダメージが悪事としてカウントされない。
1 vote -
Rewards Not Received (daily/pack purchase)
I recently (passed 2 days) have had issues with Final Fantasy card prizes/purchases. I received a daily quest reward of Vana’diel Adventures, blue card that gives you a win condition for having an empty library. Then, today, I made a FF purchase and received red Kefka Plazzo card, legendary creature and neither card ended up in my library/deck collection. I have purchased serval master passes and after spending money on this app, it’s very upsetting that I am not receiving the items I have won or paid for… looking for any feedback or acknowledgement. Thank you.
1 vote -
quit a game
Playing through Lutris on Linux.
While casting a Knight-Errant of Eos tapping creatures as a Convoke cost, my opponent conceded the game. Then I got no "leave the game button" letting me stuck on the battlefield page with no other choice than "hard reset" the app.1 vote -
Winning draft game results in no granted win
After playing through the second game of my draft event, my opponent conceded. The win screen was shown, and I was unable to exit the game. After closing the client and reopening, I was shown as only having 1 win in the event, despite this being the second game played in the event. I believe it just wiped the game away entirely because of a concession bug.
1 vote -
Error Updating Data, and lag
For four days I've had intermittent connection issues with Arena. Sometimes I get the error screen 'Error Updating Data', and when I do retry enough times to get into the game, the games are laggy, skipping through my phases without allowing me to cast spells or respond in any way. It happens on PC, on my Steam Deck, and on my Pixel. My internet connection is fine -- ping ~10, download between 20-25 Mbps, and upload around 4.7 Mbps.
1 vote -
Summon: Primal Odin should not only be banned, it should never have existed
Um...yeah. I just saw this card perusing the FF release.
I don't know what idiocy possessed WotC to publish ANY card with the ability: “Whenever this creature deals combat damage to a player, that player loses the game.” https://scryfall.com/card/fin/121/summon:-primal-odin
I don't care that it costs {4}2B.
I don't care that it's part of a self-sacrifice saga.Stop publishing alternative win conditions! Just stop it!
Reduce your opponent's life total to 0 while at least keeping the ability to draw 1 card. That's IT! Just do THAT well. Stop making your lives as game designers that MUCH harder.
Standard is in…
1 vote
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