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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10223 results found

  1. game crashes after initial loading

    the game closes after the initial loading, I open the game from the epic games luncher, the game opens, the screen starts, and on the "loading initial scene" screen it crashes and closes, I play on Mac and until the day before I played normally without problems

    1 vote

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  2. 1 vote

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  3. ygra leyline of the void

    Ygra, Eater of All is still getting counters while an opposing Leyline of the Void is in play. The food should never touch the graveyard, and Ygra should not get those counters.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Matchmaking and counter deck

    È veramente impossibile che gli avversari che incontro , 4 di seguito , usino stessi mazzi o con strategie mirate a counterare il mio mazzo. Siete una vergogna. Certe volte credo facciate apposta. Poi perché, quando compro una bustina, magicamente vinco 3 partite di fila? Abbiamo reso davvero questo gioco pay to win ? Nello screenshot: il mio avversario dove ha preso travolgere che non ha nessuna carta giocata con quell'effetto.

    1 vote

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  5. Approach of Second Sun Countered?

    Approach of the Second Sun states that once the card is “cast” from your hand, its effects take place. This means that even if it is countered, its effects should still take place; the effects do not begin to take place once it is on the battlefield, only when it’s initially cast. My card was counterspelled, I was playing on iOS.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  6. 1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  7. parallel Handkarten bestimmen

    Wieso suchen die Spieler nicht parallel ihre Handkarten aus? Im echten Spiel geschieht das auch gleichzeitig. Was spricht dagegen?
    Es gibt Spieler, die benötigen wahnsinnig viel Zeit (sogar ohne Mulligan), um ihre 7 Handkarten zu bestätigen.
    Wenn ich währenddessen meine Handkarten bestimme, habe ich wenigstens was zu tun, anstatt nur zu warten.

    1 vote

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  8. Spieler versucht das Spiel auszusitzen

    Wenn ein Spieler immer wieder nichts macht, seine ganzen Sanduhren bereits verbraucht sind, muss er das Spiel irgendwann mal verlieren, wenn er nichts macht. Es ist ätzend im Spiel nur noch zu warten und der Gegner macht nichts.
    Das muss verschärft werden, wenn Spieler versuchen, ein Spiel auszusitzen, in der Hoffnung, dass das Gegenüber aufgibt, weil er das ständige Warten nicht mehr mitmacht.

    1 vote

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  9. Japanese translation of Renew ability word is wrong on four cards

    12 cards in Tarkir: Dragonstorm have "Renew" ability word on them. The word "Renew" is translated "相続" on all the paper Magic cards and on only eight cards in MTG Arena. MTG Arena translates the ability words to "引継" on four other cards.

    An ability word should be translated in a consistent way, so The four Japanese MTG Arena cards, ナーガの肉体造形師 (Naga Fleshcrafter), 腐れ呪いのラクシャーサ (Rot-Curse Rakshasa), カルシの帰還者 (Qarsi Revenant), and ラシィドのうろつくもの (Lasyd Prowler), should say "相続" rather than "引継".

    Note that there are two digital-only cards with Renew in MTG Arena, i.e., シブシグの職工 (Sibsig's Artisan) and 甘やかされたロームフリル (Pampered Loamfrill), and…

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  10. I have given a loss although my opponent has conceded in pioneer ranked bo3

    I have given a loss although my opponent has conceded in pioneer ranked bo3. I was playing MG ramp vs selesnya angels.

    1 vote

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  11. Self counter, spell pierce glitch.

    so I had 2 slickshot show offs and and the opponent had no flying blockers and 11 life. i put on full control and played burst lightning then countered it with spell pierce then paid the 2. this should give 2 +2 + 0 to each show off giving me 2 5/5 creatures and since I paid the 2, 2 targeted damage from burst lightning and I should have won. It let me pay the 2 and everything but still countered the burst lightning losing me the game. thats unfair and clearly a bugged card interaction, here I thought I…

    1 vote

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  12. Sauron, the dark lord. Brawl bug

    Hello,

    My oponnent mange to destroy all my creatures on field, incluid my commander, Sauron the Dark lord. I sent it to graveyard to revive him.

    I used Vat Emergence to revive him and proliferate. I end my turn.

    Oponnet casted a echantment to destroy one of my orcs army and then He/she used path of exile on my Sauron The dark lord, but the Ward of Sacrifice a legendary creature or artifact didn't proc, so He went to exile.

    Can you check this and fix? Thanks

    1 vote

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  13. Draft/Connection

    I have already read several complaints with this problem and unfortunately it happened to me too.

    Yesterday I spent 5000 gems on an Aetherdrift Draft and in the second game in the middle of gameplay the screen got stuck in a "login/loading..." state and returned to the event lobby, which made me lose a life and the event without having played the game.

    I then spent 750 gems signing up for another one, and the same thing happened again. This is intolerable. I demand a refund of both amounts spent.

    1 vote

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  14. Card Styles working for conjures too

    It would be nice if the card styles I have saved as my favorite showed up for my conjures like Dragonweave Tapestry or drafts like Dragon Typhoon.

    1 vote

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  15. Bug - Black Frames on Tarkir Dragon Frame Card Styles

    The card styles for a lot of the dragon cards are suddenly not showing and instead have a square box around them when on the playing field. They have the dragon frames when in my hand and when being revealed but once placed the black box appears. I have confirmed it shows up on other devices and friends see it when playing against me.

    1 vote

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  16. Crash

    During play, will randomly go to waiting on server. Has actually recovered match twice but usually will just return me to main screen. Using an android.

    1 vote

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  17. Did not get proper mastery points

    I was at 0/1000 mastery points level 66. I won and completed a 750 quest at the same time but it put me at 575 when it should have been 775. I really only noticed because I'm paying extra attention trying to finish up my pass.

    0 votes

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  18. Undo (z) on mana payment wigged out the mana payment system and locked me out of pay x mana spells, costing me my final loss in a draft.

    While playing Dragon's of Tarkir Premier Draft, I attempted to cast Spectral Denial to counter a pretty big creature spell from my opponent. I accidentally selected 2 mana instead of 1 for (x) and attempted to undo. Something broke and it would not let me continue casting the spell, my only option was to cancel. This left multiple copies of the mana payment widget on the screen overlaid on top of one another but did not do anything when clicked on. Attempts to use the spell again ran into the same issue and I was unable to counter 2 separate…

    1 vote

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  19. Kickoff Celebrations

    When playing my last quick draft game, I played a Lagorin, Soul of Alacria while having Max Speed, and Kickoff Celebrations in play.
    I triggered the haste ability, from Kickoff, to then saddle Lagorin with one of the Magmakin Artillerists i had in play, but for some reason, I could not saddle before combat, but could saddle after combat.

    1 vote

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  20. Pactdoll terror

    Pactdoll terror failed to trigger after casting deathless pilot. Pactdoll terror was in play, on my turn I moved the pilot from my grave yard to my hand then cast deathless pilot and Pactdoll didn’t trigger its ability. It’s great that I paid real money and built a draft deck around Pactdoll for the mechanic to not work.

    1 vote

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