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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
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Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5492 results found

  1. Please institute a 30 minute 'no play' timer for players who conceded or timeout.

    Please institute a 30-minute 'no-play' on players who concede or timeout during a game. The abuse is getting ridiculous.

    3 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  2. Quest progress is not reflected due to incorrect translation

    The translation of the requirements for the Winter Achievement quest "Celebration Feast" is incorrect. It should probably be "food," not "treasure." Because of this mistake, I couldn't complete the quest no matter how many times I tried, and it took a really long time. It's awful. Please fix it.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Cards too low on iPad MtG Arena

    On MtG Arena iPad cards in hand are now so low down they can not be selected without accidentally using the swipe up bar. Makes it difficult to play and leads to poor user experience.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Tutorial Stage 3

    Can't get past tutorial as the cards are glitching in mid air, from what I've seen this is an issue that has been about since start of August and perhaps earlier than that and can't report the bug as every time I do it won't let me submit the error. So there is a bug is reporting the bug...

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Sothera, Valgavoth, Terror Eater, and Hexproof

    My opponent has Valgavoth, Terror Eater on the board with Swiftfoot Boots attached. On the board I have 5 creatures as well as Sothera, the Supervoid. I have a 3/3 creature attack, which is blocked by Valgavoth (killing it), but they did not have to exile Valgavoth.

    My understanding of the rules is as follows, please let me know if I have something wrong.
    - Blocking my creature caused damage which kills it, moving to the next step of going to the graveyard. If it had not died at this step, it would never engage going to the graveyard
    -…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Time penalty for players roping

    MWO gives an increasing time penalty for players who rope. It's easy if you timeout the next game you play gets a 1 minute penalty, then a 3 minute then a 15 minute etc etc. It's wastes so much time waiting for some spoilt brat to show you what a bad sportsman they are.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Alchemy

    Sick of losing in games to stupid unbalanced alchemy cards.....keep alchemy to alchemy games. I don't like it and it ruins all the other game modes. You should be able, at least, to toggle alchemy off so you are not matched against any decks with alchemy cards. It's a rubbish format that has to default to it when choosing a game to falsy show it's been played when most ppl play by accident.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Lion's Eye Diamond - Requesting event reimbursement.

    LED Does not hold priority as an activated ability. May be due to coding as a mana ability?

    Had a guaranteed win (likely) with LED + Underworld Breach + Brain Freeze. Critically important to have the combos function properly if powered cube is going to be a format on Arena.

    Requesting event reimbursement.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. "Take Action" Clarification Necessary

    I just lost an Avatar: The Last Airbender draft match because it was unclear what would happen with the two options presented to me when Combustion Man's ability triggered on attack.

    His ability says: "Whenever Combustion Man attacks, destroy target permanent unless its controller has Combustion Man deal damage to them equal to his power."

    When this ability triggers, the options on screen for the opposing player should not be: "Take Action" or "Decline" — it should be "Take X Damage" or "Lose X Permanent."

    I cannot believe I lost the game because of these vague buttons. And of course…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. boros charm on voice of victory

    when the boros charm is cast when voice of victory is attacking, the two warriors it created is alive instead of sacrificed at the end of turn. please repair this bug quickly!

    0 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. BUG: Dies to Doom Blade achievement no longer progressing

    After it had progressed to 159/250, the Dies to Doom Blade achievement is not longer progressing. I had noticed it a few days ago, but thought it might straighten itself out. Tried again today because I had the Daily Quest that tracks creatures killed and thought this would provide better evidence.

    Over 3 games (2 captured in the logs, I think), I destroyed 6 creatures using damage that counted towards the Daily Quest (red and red / white damage spells).

    Steps:
    - Note Daily quest / Dies to Doom Blade achievement progress
    - Load into matchmade game
    - Destroy opponent's…

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?

    Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.

    573 votes

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    199 comments  ·  Gameplay  ·  Admin →
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  13. dragonfly

    I cast Ember Island Production, copying my Dragonfly Swarm, but the token did not have the 2nd ability of “This creature's power is equal to the number of noncreature, nonland cards in your graveyard”, so it was only a 4/4 that did not have extra power due to the instants and sorceries in my graveyard.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Create non-alchemy versions of existing formats.

    I certainly feel it is safe to say the general consensus towards alchemy cards is overall negative. Many arena players like myself simply want a convenient way to play magic online using decks we may already have in real life, or simply decks that we have created with cards we know of. Alchemy stands in the way of that.

    Given that alchemy cards are generally powerful and their digital nature, players are left dissatisfied with the intrusion of alchemy cards into "paper" formats. Decks that do not utilize alchemy cards are very likely to fall victim to decks that usually…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Redirect Lightning bug

    The red instant, redirect lightning, will not allow for the selection of new targets when used on abilities.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Infinte loop when creating a token of Three Blind Mice when no other tokens are controlled by the user and the user has Doubling Season

    When the user controls Doubling Season and no tokens and then creates - with whatever method - a token copy of Three Blind Mice the second lore counter (Create a token that's a copy of target token you control.) resolves before the first lore counter (Create a 1/1 white Mouse creature token.) Since the only token(s) that the user controls are token versions of Three Blind Mice this causes an endless loop of creating more and more tokens of Three Blind Mice. This will, eventually, cause a draw because there is no user interaction possible other than selecting which token…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Astelli Reclaimer doesn't offer the option to return a card

    After playing Astelli Reclaimer in my game, nothing was returned to the battlefield (no selection showed up) even though my graveyard was full of stuff to return.

    5 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  19. Bug: Absolute Virtue

    Hi Support,

    Previous turn I have casted Bring of the last gift to reanimate all my creature including Absolute Virtue. Knowing I have protection, on opponents turn I didn't block the attack and was expecting no damage will be dealt. But instead the damage went in and lost in the game...

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Elvish archdruid not targetable AND had effects of Elvish Warmaster. Then turned in to Elvish Warmaster.

    Historic ranked play.

    Elvish archdruid was not targetable by an instant, despite nothing else on battlefield, in opponents hand or in graveyard. Other creatures had been targetable that turn and destroyed. AND Elvish Archdruid had effects of Elvish Warmaster (a token was created when another elf entered) Then next turn turned in to Elvish Warmaster!

    Either a bug or hacked?

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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