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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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747 results found

  1. Fleem

    I played in the omen path draft, but was not sent the fleem rewards.

    2 votes

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  2. Ulamog, The Infinite Gyre - parallax artwork broken.

    I used to own the parallax version of Ulamog, The Infinite Gyre but since recently it is somehow bugged displaying the non-parallax version. The same applies to Emrakul, The Aeons Torn. I know that the bar for alternate card artwork is low, parallax planes walkers producing non-parallax tokens to give an example.

    Nevertheless, lots of players have paid a good amount of either gold or gems for this bundle. The least we players expect is for Wizards of the Coast to hold up to some degree of quality in the game.

    2 votes

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  3. deck is complete but saying it needs to be crafted

    my Marrow Gnawer deck is complete and had no issues before the update but after the update and i crafted the Special Guests of Rat Colony and applied it, the deck keeps saying I need to craft the deck but when I hit the craft ll option, nothing changes and I own all four copies from Dominaria

    6 votes

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  4. アリーナ・アンソロジー2を購入したのに、カードが正しく入手されていない

    アリーナ・アンソロジー2を購入したのに、コモン6種、アンコモンと神話レアが各1種の8種のカードしか購入されておらず、支払った価格に見合っていない。
    早急に修正して欲しい!
    この状態では、アリーナ・アンソロジー1の購入を躊躇わざる得ない。
    添付ファイルのように、アンソロジー2は既に購入済みだが、入手できていないカードが多数存在する。

    3 votes

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  5. Rofellos not showing up in search

    Hi! The internet suggest that Rofellos is included in the anthologies that released today, but I can’t find him in the card search engine in timeless even with no filters on. Is there something else required to gain the ability to craft him?
    Thanks,
    Kyle

    3 votes

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  6. Mastery Pass Reward Bug (Not receiving notifications of items received after Level 60).

    I couldn't confirm until just now when I ranked up, but it seems for the past two mastery pass seasons I have NOT been receiving my uncommon card rewards past rank 60. I suspected it first during the Edge of Eternities set but wasn't actively paying enough attention. Just NOW I ranked up from 61 to 62 and did NOT receive a card reward. Given the consistency of this bug, I believe I should have been awarded a good 10-12 cards from the Edge of Eternities pass that I just never received.

    I do know that I haven't been notified…

    2 votes

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  7. Wild cards refund after banning

    On November 11 there were a lot of bannings. There 3 bannings in Brawl, and I did not receive my mythic for those cards being banned. Those cards are also not legal on anything other than Timeless. I thought that when cards are banned, you would get a 1 time refund?

    2 votes

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  8. "Jahrtausendkalender" verschwunden?

    Hi,

    the card "Der Jahrtausendkalender" ("the-thousand-year-calendar"?, legendary artifact) seems to be gone in my decks!?

    I wanted to try it just now and was shocked that it is not shown anymore in my collections.

    What happened?

    Greetings,
    Laconda

    1 vote

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  9. "Naktamun in neuem Glanz (Y25) 2" bugged

    Good morning,

    Bug report:

    The card
    “Naktamun in New Splendor (Y25) 2” (?)
    (german: "Naktamun in neuem Glanz (Y25) 2")
    appears to be bugged...

    Level 2:
    The search for the card in the library cannot be initiated.
    Ideally, a button should appear here that allows activation.
    But the procedure described in the pop-up also does not work:
    No card can be drawn from the library to the hand. Neither directly from the deck nor by double-clicking on the library. The latter only shows the backs of the cards and does not allow selection.

    Level 1:
    It would be helpful to…

    1 vote

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  10. Wildcard Redemption Bug

    I’ll start by saying this exact thing happened to someone else, I’ve liked a description of what happened to them

    https://www.reddit.com/r/MagicArena/comments/1l8qqyy/bug_in_arena_cost_me_7_mythic_wildcards_has_this/

    I redeemed some wildcards for a brawl deck. For some reason in took the amount of cards the deck would have originally took, rather than the few I still wanted. If you read the Reddit post you’ll see what happened. The screen looked funny before I crafted, so I took a screenshot. I only care about the rares and mythics. I have a before picture showing how many wildcards it took, and an after, showing the edits I made.

    2 votes

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  11. Mana Mind Bomb

    "Mana Mind Bomb" new card idea. Artifact or enchantment. 1 mana to cast. On each players turn, add one counter on the bomb. Pay 1 mana for each counter, or it goes boom. tap ability to give it to another player... they pay the mana, or it goes boom. they can pay and add counters.. then give it back even bigger. You can pay or it goes boom.

    1 vote

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  12. BUG: Unbeatable loop due to 2 card combo being played.

    I just played someone who had an unbeatable loop with 2 cards, which rendered the whole game unplayable. I was winning significantly, but a 2 card combo just kept looping through over and over until I had then lost and he had won. This seems like it shouldn't be possible - it's definitely a game breaking loop.

    The 2 card combo is:
    Starscape Cleric
    Bloodthirsty Conqueror.

    I can only imagine there are more combos which would do the same thing, but essentially it loops through:

    1. Any creature attacking the player
    2. Bloodthirsty Conqueror causing the opponent to gain that much life
    2 votes

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  13. My set collection section has a mistake

    In my "set collection" section there's a mistake, in particular in my Final Fantasy collection I completed the uncommon cards, I have at least 1 copy of the 109 uncommon cards but the summary shows that still 1 card is missing. Even if I go to the "collection" sub section and I filter Final Fantasy set, uncommons and not collected it shows nothing (images attached as proof) and also if I count the uncommons one by one I have 109. This is very frustrating since I want to complete the set, as I have done will all the previous ones…

    5 votes

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  14. Didn't get my 4 Vivi wildcards

    When Vivi got nerfed in Alchemy I got a message saying I'd get 4 mythic wildcards. Those were never credited to my account

    1 vote

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  15. new card idea

    artifact 1 casting, comes into play tapped, taps for 1 colorless mana. Not a Sol Ring. "Urza's pinky ring".

    "Urza's Pocket Watch" = 3 casting cost artifact, 1 or 2 mana and tap to put a "NEGATIVE mana counter" on target player. that "Negative" mana counter lasts for one turn, and through the phases... must be paid first !! quote for card. Dial me forward or them backward a minute or two? (add a mana to you, or take one from them, how to get ahead?)
    or.. "Anti Lotus Petal".. or "Dark Lotus Petal"... zero casting cost, sacrifice this artifact…

    1 vote

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  16. Receiving gems for packs when rares are still available (Foundations)

    Receiving gems for packs when rares are still available (Foundations)

    17 votes

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  17. Decks not being valid on multiple formats

    My decks from pioneer and standard are not valid on their formats, despite not having any invalid cards, I've been unable to play ranked for days!! I have tried making a new deck from scratch, exporting and importing again and deleting the old one and nothing works!!

    4 votes

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  18. Maximum deck limit On MTG Arena

    I Have been coming across a lot of decks that have over 150 cards in the deck and usually surpass the 200 card deck count on MTG Arena.

    These games are never fun due to long drawn out games and for people that enjoy playing Mill decks the Mill deck will lose by default because the card value of milling is well balanced to achieve success when the decks have a quarter of a thousand cards in the library. Second; There are several answers in the game to either win the game due to not having cards in the library…

    2 votes

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  19. "Show and Tell"

    Ok, the card "Show and Tell" and the ability to put a card into play with NO COST, is broken. I don't usually complain. Just play through it. But, in ALL of Magic's past, Any card that does something for free... much less InTo Play.. oh come on. Broken and abusable. Who came up with that card? Let me guess they came up with another 10 over powered "cool" cards. They don't "get it', the true game of Magic. If I am correct with my guess. sadly change their ways, or fired. Not the right fit for the job. NO…

    1 vote

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  20. Cannot build deck

    I cannot build my deck.

    Monastery Swiftspear is stuck both side and main

    2 votes

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