MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13631 results found
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Bug - Invasion of Karsus, Ranger's Firebrand
got big bug in game, using Invasion Of Karsus, when i kill the battle i use the card Ranger's Fireband then the battle got 0 defense points but the creature didnt summoned, then it's a bug FOR SURE
1 vote -
Extend Timer longer than animations take
Allow us to turn off animations or at least make the timer increase by more than the animation when we are taking actions.
I was infinitely looping acerack to drain out my opponent (It's their right to wait through their slow death), but the animations of playing cards were taking so long that I was losing time even while advancing the board state. I resolved the winning spell that would drain for the last life, but the animation took longer than my timer and the game put an extra counter on a goose rather than draining my opponent for the…5 votes -
unable to play instant
Hello
Playing a quick draft game the computer didn't let me the opportunity to play an instant and a enchant with flash too in the attack phase. result 2 games lost. First time I have seen this. Please resolve asap.thank you
6 votes -
import
The bug that always causes an import error in Japanese environment has not been fixed.
13 votes -
Cheating
"AI Dravenek" is cheating or this is a major glitch exploit. Maybe it is an actual AI, who knows. But I was playing on mobile, clearly ahead and one more turn to win, then all of the sudden the screen flashes like a card was played. No cards a are shown to signify what was played, then all of my creatures are now on their side of the board along with multiple other mythic creatures that were not there before. I hovered over each card and his graveyard, nothing played or in battlefield would have done anything regarding the effects…
2 votes -
Choose a card name bug
Any card that says "choose a card name" it being pithing needle or the stone brain etc makes the game crash or severely bug to the point of hard roping.
It's been nearly two weeks now.8 votes -
weekly win 250 exp not credititing to account after MoM update
The weekly wins are not crediting after the MoM update today. Each win for 205 exp. Not getting the exp
4 votes -
デイリーのクエスト、白か青のスペルを30回唱える、が29/30から進まなくなりました。白青ともに唱えても進みません。
デイリーのクエスト、白か青のスペルを30回唱える、が29/30から進まなくなりました。白青ともに唱えても進みません。
こんな現象は初めてです。3 votes -
デイリークエストが完了しない
「白または赤の呪文を20回唱える。」にて17まではカウントされるが、それ以降はいくら白または赤の呪文を唱えてもカウントされず、クエストが完了しない
4 votes -
Exclamation
This morning, eastern time, observing exclamation mark over mastery pass symbol, see screen shot. Using applicable colors to advance the daily win pips, not advancing.
4 votes -
mastery pass mythic card reward not award
I reached level 79 of the phyrexia one mastery pass but did not see the mythic card reward given to me. i went to check my collection to see if the new card would be highlighted but nothing was there.
actually, the bug started even before that. i had completed a quest to get the xp need to reach level 79 but the mastery track didn't update. I restarted the game and the mastery track updated at that point. that's when i thought to check my collection but i didn't see any new cards.
i've included my log, but it's…
3 votes -
Bug
While the Morgul-Knife Wound was attached to my Eowyn, the system would simply skip my combat phase as I was not in the condition to attack at all. This happened both when Eowyn was my only creature and when I had also another one.
I lost the game because of that.
2 votes -
Faramir, Prince of Ithilien still made three tokens end of turn my turn, even though I destroyed it before my end step began
I'm not a judge or anything, but I feel like this shouldn't happen. It cost me the game, which resulted in a 3rd loss in my draft and thus it cost me gems.
I read a couple of similar bugs situations here, so either the ruling on this is special, or we don't understand MTG all that well.
1 vote -
Incorrect decks stats or invalid deck for LOTR limited draft
I was playing a limited draft of LOTR, and was confused by the deck stats reported during the game. As shown in the screenshot, it reports the following:
38 cards in deck
7 in graveyard
1 in hand
1 exiledThis adds up to 47 cards. In addition they have the following in play:
8 lands
4 creatures
1 artifactThat brings the total up to 60, but the deck size is supposed to be 40?
1 vote -
Invasion of Eldraine triggered twice
Invasion of Eldraine made me discard four cards instead of two. For some reason the trigger hit the stack twice. I was on iOS and one of the cards I discarded had unearth (maybe that had something to do with it?). It was annoying though. Made me lose a game because they paid four mana to make me discard four cards with one spell.
1 vote -
1 vote
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Gameplay freezes and doesn’t let me play
I play on iOS on the stable connection. It only happens when they need to to enchant the card a second time. I haven’t gotten passed the first 3 games
1 vote -
1 vote
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1 vote
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Unfair players signalling
Unfair players signalling: JohnKristall seems to be here to test (Malware AI ?) The gameplay or the player's resiliency.
1 vote
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