MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13756 results found
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Game hangs at match end
The game hung at the end of the match. Instead of returning to the main display and showing what was won, the screen just went black and stopped. I had to close out and restart the game.
7 votes -
3 votes
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El juego se quedo en ese instante y no hace nada más
Estaba ganado y el juego quedo congelado no me quiero salir porque me van a dar el juego como perdido, por favor ayudar
5 votes -
Connection issues during draft games
In the last two days i lost 3 draft games due to connection issues.
Once the game froze as soon as i hit the "play" button and i found an opponent.
Another time my opponent went for a double block, i pressed pass to damage and the game froze.
Another time the game crashed during sideboarding.
I feel like i should have one draft refunded, since 3 games equals a draft, but i even more hope that you manage to solve these issues.
Hope those log files can help, even though i don't know if they are accurate.10 votes -
Kill 25 creatures mission not working
The mission "Kill 25 creatures" is not working for me right now. I have killed multiple creatures in multiple ways but the counter is not going up. With murder cards, with death touch and with just overpowering them with creatures. but nothing is making the counter go up.
So I had to reroll the mission
It was only that mission that didn't work for me, the re-rolled mission did work.
5 votes -
Scarab God dosen't show ETB animation
The Scarab God misses it's ETB animation which it had during the colesd beta, but the sound effect from closed beta is still playing and the other god's do have their sounds and animations
3 votes -
Khenra Scrapper Exert option did not come up.
During an attack I only had one attacker Khenra Scrapper, opponent was at 3 life and one creature. Scrapper has menace and exert and I intended to attack and exert for the win. However I attacked and it did not give me the option to exert. I attacked for 2 and lost the game.
5 votes -
Khenra Scrapper Exert option did not come up.
During an attack I only had one attacker Khenra Scrapper, opponent was at 3 life and one creature. Scrapper has menace and exert and I intended to attack and exert for the win. However I attacked and it did not give me the option to exert. I attacked for 2 and lost the game.
5 votes -
No lands in limited
PLEASE FFS once do your job!!
Check the log file. This cannot be happening!!! It is statistically impossible!!!!
First game mulligan 4 lands into 2 lands keep with plays, never draw another land.
Second game keep 2 lander with 3 plays, go to 26 cards left in library never draw third land.
Come on!!!
You have to be refunding these things....
16 votes -
画面の描画が止まる
ゲーム途中で画面の描画が止まり、更新されない。
カーソルを動かしてクリックすると手札や土地をタップした時の効果音が鳴るが画面が変わらない状態になり、制限時間も消費されていく。7 votes -
Tezzeret the Schemer Token issue
During a match on the sealed Kaladesh Remastered, my opponent played Tezzeret the Schemer. Op upticked Tezzeret, then used the artifact token to create mana, however, when the token was used it was not sacrificed. After another turn, he used Tezzeret's -2 ability to kill my Padeem, Consul of Innovation which was giving me card advantage and this would not have been possible if the tokens he was using for mana were being sacrificed as they were supposed to be.
I don't think this matters but just incase, I am on a microsoft laptop.
2 votes -
Mill vs. Sanctum of Stone Fangs
Mill deck vs Sanctum of Stone Fangs deck.
When a player has Sanctum of Stone Fangs in play and they start a turn with no cards in their library, they immediately lose, even though UPKEEP is before the DRAW step.
Sanctum of Stone Fangs should have triggered before losing, but it didn't.
5 votes -
land can't be used
I played a basic land and the land just stood on the battlefield but couldn't be used. It was more pronounced than the other lands. That prevented me from playing more expensive spells and I ended up losing that particular game.
16 votes -
Search for Azcanta bug
Two times tonight I have been in a winning position and during opps turn for an unexplained reason when I activate Search for Azcanta I immediately lose the game. There was nothing on the board in either case that should cause this and I had 30+ life . It is obviously a bug so check it out.
4 votes -
Unable to sideboard, "Done" has no effect, game continues after timeout
Unable to sideboard. "Done" button does nothing. Deck contains no cards. Timer freezes. Can switch to battlefield with "View Battlefield".
Game continues after timeout (can be seen in battlefield view)
In sideboarding view program variable names appear like "Username1" " LongUserName" and under deck name "{currentQuantity}/{expectedQuantity}"8 votes -
Sideboarding not saved in Bo3 Matches
Whenever I play Bo3 Standard Ranked, after my first round, I get to the sideboard screen, do my changes and press the Done button, but when the 2nd round starts, my changes aren't applied, I keep drawing the same cards I took out during the sideboarding.
9 votes -
2 votes
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フリープレイでランクが下がる
フリープレイで勝利したのですが、なぜかランクが下がるアニメーションが出て、さらに普通の「構築」ではなく「リミテッド」のランクが下がってしまいました。
3 votes -
Error I win and the game continue
I win and the game continue
4 votes -
Mutate Mana Cost
Mutate Mana Cost don't change on the card, only the normal mana cost... the effect is apply normal but the mutate mana cost doesn't
10 votes
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