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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14431 results found

  1. can't access recently played, events or Find Match features. Stuck on "act 1 : Way Lore Event : Mormir" greyed out page

    Can't access recently played, events or Find Match features. Stuck on "act 1 : Way Lore Event : Mormir" greyed out page. Even the "Edit Deck" feature is not responding

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. patchplate resolute unavailable when building deck

    when building historic artifact deck, I attempted to find the Brother War (A23) Patchwork Resolute artifact Creature but it was not shown. I attempted to isolate all other formats and selected only the Brothers War formats but no joy. Anyone else have this problem?

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  3. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Shows "Network Error" when I try to challenge my friend

    Whenever I try to challenge my friend, I send the challenge, he accepts it, but then when I try to go into the actual game it loads for a while and says "Network Error." I know my internet is running well because I can go into other matches just fine, this only happens when challenging my friend. It started happening today.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. BUG: Interaction between Ojer Pakpatiq, Deepest Epoch and Swift Spiral not working correctly

    Targeting Ojer Pakpatiq, Deepest Epoch with Swift Spiral (Instant - Adventure on 'Twining Twins') sends Ojer Pakpatiq to exile as intended and gives Twining Twins rebound, which then goes to exile. At beginning of next end step, Ojer Pakpatiq returns to battlefield but so does Twining Twins, which should remain in exile until the next upkeep to be cast with the rebound trigger.

    Bug noticed on PC.

    Results experienced as above.

    Results expected: rebound trigger in upkeep, giving Twining Twins the option of casting either Twining Twins or Swift Spiral.

    No screenshots taken.

    No workaround, process beyond my control.

    8 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  6. Scurry Oak Hexproof Bug

    I casted Loran's Escape targeting Scurry Oak

    Scurry Oak gained "Hexproof (This permanent can't be the target of spells or abilities your opponents control.)"

    My opponent then casted Rosie Cotton of South Lane

    My opponent was then able to target his Scurry Oak with Rosie Cotton of South Lane's ability regardless that I gave the permanent Hexproof

    My opponents then looped +1/+1 counters onto Scurry Oak and won the game from this play.

    I believe this is a mistake and my opponent took an illegal game action.

    2 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  7. victimize

    Victimize didn't let me sacrifice and bring back creatures. (Steam)

    I cast victimize using the convoke ability from hoarding broodlord. I chose both creatures, but it did not give me a chance to sacrifice a creature to bring them back.

    I was unable to bring back my Sheoldred and destroy their railroad brawler, which lost me the game.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. completely rigged piece of **** game.

    Wizards of the Coast is a **** company and magic arena is completely rigged garbage.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Incinerator of the Guilty

    Opponent attacked with an Incinerator of the Guilty at 6/6, played Toxin Analysis on it. I had blocked with a 1/2, a 1/4, a 2/4, and I cast a +2/+2 pump spell on the 2/4 creature. It still managed to hit three trample damage, which mathematically makes no sense in any single battle interaction, let alone all together. This killed all three defenders and allowed my opponent to board-wipe the rest of my creatures. Very, very disappointed that this happened in a draft. As per usual, it refuses to let me report an issue with a log attached. I have…

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  10. gisa the hellraiser ward issue

    Gisa the hellraiser will not let me pay the ward cost to target her. This has happened on every game ive ran into it.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Auto Shuffler Fix

    Your auto shuffler has a really ****** relationship with the match types. I designed a red/green gods aggro deck. During Historic Play, every curve is perfect. The deck works exactly as expected. However, as soon as I go to Ranked, I’m getting only one lands, or I’m getting only mana rocks and no creatures, or vice versa. Nothing like what happened in Play. This is obnoxious and absurd. The auto shuffler needs a complete revamp as it is blatantly clear that it is broken .

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Fragment Reality needs a nerf/ban

    The Leylines - Fragment Reality - Geist of Saint Traft deck is utterly broken in the historic setup. There is absolutely no interaction. Remember, half the time they will go first and have geist out there before you played your first land, rendering half the encounters non-games.

    There is zero choices involved besides praying you won the proverbial coin flip to go first and hard mulliganing for answers which oftentimes you had to put in your deck to begin with gimping your deck against others.

    The most obvious offender and easiest to fix is Fragment Reality. Positive side effect is…

    6 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  13. Bad Server connection

    I keep getting errors connecting with the server and it's obvious that this is affecting many. this is on YOUR END and all lost matches should be refunded or removed or the draft entries should be refunded for this. I should not be penalized for something that is your fault. Game said that I had not responded and would soon be automatically conceding and I literally just dropped a land.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Indestructible bug

    Hello, I'm using indestructible creature. In every tournament I've been in a -x -x doesn't kill an indestructible. I've seen it happen in this game multiple times, and even contacted a couple judges to ask. They've all said it shouldn't die, and I was wondering if it's different on here or an error.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Unable to submit deck

    You know, not that I'm trying to sound ungrateful, but why is it with every new set the app seems to take a massive **** and there's bugs galore. I can't play with my friends which you would think would be a quickly resolved issue, but no, we need my little pony sleeves and avatars more than a stable app. What the actual **** WOTC.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. 70 votes

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    17 comments  ·  Gameplay  ·  Admin →
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  17. Ojer Axonil

    Ojer Axonil Trigger not working in match,

    I used 3 different Instants dealing 3 damage to a Bloodthirsty Aerialist that had six counters on it, making it a 9/1.

    i had Ojer Axonil on the field when all 3 instants were used, the Aeerialist survived with 1 life left meaning all three spells oonly did a maximum of 3 damage like their card reads but Ojer Axonil should of made their damage 4 each kiiling the Aerialist.

    Here is the Log to the match, please see 2nd to last turn before match ends with me losing

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Contagion engine

    Had contagion engine in play with -1/-1 applied to opponents creatures, but because they had two +1/+1 applied the tokens netted and I wasn’t able to proliferate the -1/-1 tokens, instead boosting my opponents creatures… Not fun to discover this during a draft event.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Draft crash iPad

    I was playing a draft on the ipad and during my turn in the combat phase the game crashed, I tried to close the application and go back to the game but it kept loading and crashing during loading, the loading counting time crashed, I tried a few times, when finally the game came in I had lost the match and ended the draft, I was at a loss in a game won because of the error.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Teysa Opulent Oligarch Bugged

    Teysa, Opulent Oligarch doesn't just trigger once per turn. When multiple clues are sacrificed at once, e.g. with Mondrak or Tamiyo's journal, that many spirits are created instead of one spirit. This on windows, friendly brawl.

    3 votes

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    4 comments  ·  Gameplay  ·  Admin →
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