MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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14685 results found
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victimize
Victimize didn't let me sacrifice and bring back creatures. (Steam)
I cast victimize using the convoke ability from hoarding broodlord. I chose both creatures, but it did not give me a chance to sacrifice a creature to bring them back.
I was unable to bring back my Sheoldred and destroy their railroad brawler, which lost me the game.
2 votes -
Incinerator of the Guilty
Opponent attacked with an Incinerator of the Guilty at 6/6, played Toxin Analysis on it. I had blocked with a 1/2, a 1/4, a 2/4, and I cast a +2/+2 pump spell on the 2/4 creature. It still managed to hit three trample damage, which mathematically makes no sense in any single battle interaction, let alone all together. This killed all three defenders and allowed my opponent to board-wipe the rest of my creatures. Very, very disappointed that this happened in a draft. As per usual, it refuses to let me report an issue with a log attached. I have…
1 vote -
gisa the hellraiser ward issue
Gisa the hellraiser will not let me pay the ward cost to target her. This has happened on every game ive ran into it.
2 votes -
Auto Shuffler Fix
Your auto shuffler has a really ****** relationship with the match types. I designed a red/green gods aggro deck. During Historic Play, every curve is perfect. The deck works exactly as expected. However, as soon as I go to Ranked, I’m getting only one lands, or I’m getting only mana rocks and no creatures, or vice versa. Nothing like what happened in Play. This is obnoxious and absurd. The auto shuffler needs a complete revamp as it is blatantly clear that it is broken .
3 votes -
Fragment Reality needs a nerf/ban
The Leylines - Fragment Reality - Geist of Saint Traft deck is utterly broken in the historic setup. There is absolutely no interaction. Remember, half the time they will go first and have geist out there before you played your first land, rendering half the encounters non-games.
There is zero choices involved besides praying you won the proverbial coin flip to go first and hard mulliganing for answers which oftentimes you had to put in your deck to begin with gimping your deck against others.
The most obvious offender and easiest to fix is Fragment Reality. Positive side effect is…
6 votes -
Bad Server connection
I keep getting errors connecting with the server and it's obvious that this is affecting many. this is on YOUR END and all lost matches should be refunded or removed or the draft entries should be refunded for this. I should not be penalized for something that is your fault. Game said that I had not responded and would soon be automatically conceding and I literally just dropped a land.
2 votes -
Indestructible bug
Hello, I'm using indestructible creature. In every tournament I've been in a -x -x doesn't kill an indestructible. I've seen it happen in this game multiple times, and even contacted a couple judges to ask. They've all said it shouldn't die, and I was wondering if it's different on here or an error.
3 votes -
Unable to submit deck
You know, not that I'm trying to sound ungrateful, but why is it with every new set the app seems to take a massive **** and there's bugs galore. I can't play with my friends which you would think would be a quickly resolved issue, but no, we need my little pony sleeves and avatars more than a stable app. What the actual **** WOTC.
11 votes -
Lost rank
I conceded a match I had no chance to win, and went from Platinum 3 with no wins to Platinum 4 with 5 wins rank
70 votes -
Ojer Axonil
Ojer Axonil Trigger not working in match,
I used 3 different Instants dealing 3 damage to a Bloodthirsty Aerialist that had six counters on it, making it a 9/1.
i had Ojer Axonil on the field when all 3 instants were used, the Aeerialist survived with 1 life left meaning all three spells oonly did a maximum of 3 damage like their card reads but Ojer Axonil should of made their damage 4 each kiiling the Aerialist.
Here is the Log to the match, please see 2nd to last turn before match ends with me losing
9 votes -
Contagion engine
Had contagion engine in play with -1/-1 applied to opponents creatures, but because they had two +1/+1 applied the tokens netted and I wasn’t able to proliferate the -1/-1 tokens, instead boosting my opponents creatures… Not fun to discover this during a draft event.
1 vote -
Draft crash iPad
I was playing a draft on the ipad and during my turn in the combat phase the game crashed, I tried to close the application and go back to the game but it kept loading and crashing during loading, the loading counting time crashed, I tried a few times, when finally the game came in I had lost the match and ended the draft, I was at a loss in a game won because of the error.
6 votes -
Teysa Opulent Oligarch Bugged
Teysa, Opulent Oligarch doesn't just trigger once per turn. When multiple clues are sacrificed at once, e.g. with Mondrak or Tamiyo's journal, that many spirits are created instead of one spirit. This on windows, friendly brawl.
3 votes -
Blood Moon on the stack should always give an opportunity to respond if any nonbasic lands are untapped
Currently, if Blood Moon (and probably Spreading Seas, though I have not tested it) is cast and there is no other reason for priority to be passed to you, it will resolve with no opportunity to float mana from nonbasics that would become mountains.
Situation that caused this: I have a Fragment Reality in hand and a single untapped Hallowed Fountain in play and there are no nonland permanents in play. My opponent casts Blood Moon, it resolves instantly and I have no opportunity to float white to cast the fragment reality on the blood moon.
Desired outcome: Without having…
10 votes -
case of gorgon's kiss
Case of Gorgon's Kiss only sees cards hitting graveyard after it's on the battlefield
4 votes -
Ossification x 4 repeatedly.
Really unusual in real life to get 4 of 1 card even in a 60 card deck in a match without extra card draw. I keep watching as my "opponents" get 3 and 4 of the exact same card which usually is "the" removal card they need to win over and over in most of my matches. Yes I could understand how this could happen if they were searching their deck for them or drawing like 20 extra cards by turn 10 but just like the last match I just had he didn't have extra card draw yet drew 4…
3 votes -
Client Freezes Paying Delve Costs
Occasionally while exiling cards from your graveyard to pay for delve costs Arena is unable to process the spell payment and the game begins to time out. The client needs to be restarted in order to continue play by both players or eventually the time extensions run out for one player and they receive a loss. Neither player can take any actions until the client is restarted.
6 votes -
Network error when playing with friend
When trying to challenge a friend either on my iOS iPhone 14 or iPad, there is an error in uploading my deck, and is not connecting to the game. Having deleted and updated the game fully on both devices, I still cannot connect to play with this friend.
12 votes -
play-in points
No play-in points received for 1/2024
I got the email that I have been in the top 1200 for January, but no in-game points were received. By the way, the email has got the wrong rank. Please fix this before Saturday's event.
Thanks!Way to Go!
You are receiving an account update because you had a high Mythic rank during January and have earned rewards.
Mythic
January Constructed Rank: #878
Next Event: February Qualifier Play-In
Format: Murders at Karlov Manor Sealed
Best-of-One Event: Saturday, February 10
Best-of-Three Event: Friday, February 16
Qualifies for: February Qualifier Weekend (February 17 - 18)…
5 votes -
NO ICR card on daily quest
Hi! yesterday and today, after the update for the anthologies, daily quest give me only exp and no ICR cards. I won in casual games and on the weekly events, but the result is still the same.
Can you investigate the thing?
Thanks18 votes
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