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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1769 results found

  1. Fast Scrolling in Store

    When playing MTG Arena on a Mac Mini M1 with a magic trackpad, it is impossible to scroll through the in-game store as the scroll speed is super-fast and erratic. Virtual on-screen arrows would be helpful to manually click and scroll one section at a time. Alternatively, being able to use the arrow keys to scroll small sections at a time would also work.

    3 votes

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  2. server sucks and leads to losses

    I want some sort of compensation for my time and the ranking loss when the server dies, and by the time it kicks back in my turn timer has run out and I skipped my whole second turn, resulting in getting run over by the other player.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Wildcard interface not displaying properly

    The interface screen for my wildcards is not displaying properly. The text is offset and it’s hard to read.

    1 vote

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  4. Scute draw

    Scute swarm with prosperous innkeeper takes to long to run through it's process if I get to many tokens and get a prompt saying to take another action or it will end in a draw and then end up getting a draw bc I can't do anything while the actions are happening

    3 votes

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  5. Pc client not working as well as app

    So your app says there is an issue and your desktop client won't connect but your Web pages says operational. I suggest that your support page is fake and there to try to reduce consumer complaints. You may lose clients to hearth stone due to this...

    1 vote

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  6. 195 votes

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  7. Can't click on anything after entering game

    Whenever I enter the game, I can't click on anything

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Overheating and Battery Draining BRO Update

    With the Brother’s War update my phone (iPhone 13 Pro Max) and computer (2022 Microsoft Surface Laptop 4) get very hot when playing for any more than 10 minutes. Battery drainage is also significant.

    26 votes

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  9. Seedcore

    When casting a spell using auto-tap, EVEN IF YOU HAVE A PLAYABLE CARD IN YOUR HAND THAT COULD CHANGE THE COURSE OF THE GAME, Seedcore is automatically given priority over the necessary mana color while opponent is corrupted, EVEN WHILE YOU HAVE ABSOLUTELY NO 1/1 CREATURES. Please resolve this issue, I’ve lost several games because of this ridiculous feature.

    Eg: I have a one mana instant I could play using one blue. When casting my first spell, the only land left untapped will be Seedcore, which in this situation can ONLY be used to give a creature an opponent controls…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Saheeli, the Sun's Brilliance and Sunfire Torch

    Saheeli, the Sun's Brilliance copying Sunfire Torch equipped to the same creature leads to the player not knowing which torch trigger is from the copy.

    In my case, I needed to sacrifice exactly the token copy of the torch and not the real one to win my game. Usually the client represents triggers in a way where you can mouse over things on the stack to gain more information(what the source of the trigger is and what it is targeting), however in this case, with both torches on the same attacker, the triggers were indistinguishable from one another and i…

    0 votes

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    1 comment  ·  User Interface  ·  Admin →
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  11. Navigator Won't Be Quiet

    I've done everything I know to do. I've completed the color challenges. I've won all the required dual color challenges. I've won the required Jump In's for regular MTG and the LOTR MTG. Every time I go to the HOME tab I'm greeted with the same saying of "Wow, you've completed all the color challenges" or something to that affect. It's extremely obnoxious and makes me want to quite playing. If there is something else in the tutorial I need to do, I'll do it, but that objective needs to be clear, because everything I can think to do has…

    1 vote

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  12. Touchscreen on windows 11 lenovo yoga 6 8th gen does not work

    touchscreen mode of my 2-in-1 notebook does not work with mtg arena, the mouse of mtga vanishes as soon as i touch something in the game
    cant press any buttons with touch

    1 vote

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  13. Spelling error in "tips"

    There's a spelling error in the play tips prior to matches.
    "You can assign specific companionss and sleeves..."

    2 votes

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  14. trying to change companion crashes game

    Clicking on the "Companion" button in any context crashes my client. Whether I try to change it from the Profile tab or within the deck builder clicking on it consistently and immediately crashes the app direct to desktop. Client is running on Windows PC.

    2 votes

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  15. Scurry oak

    Scurry oak combo on mobile is really hard to go off on because of the interface. Every time you create a squirrel, your scurry oak gets farther and farther away, and eventually it gets really difficult to scroll all the way over to it to continue your combo. I have a few hopeful suggestions for this issue.

    1.) you could stack all the squirrels when you create them and just add a number of how many are stacked.

    2) create some sort of arrow that takes you all the way left and there for back to your scurry oak

    3)…

    4 votes

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  16. Error code: Forbidden = 1 week bun for use of bug in order to win a games

    Error code: Forbidden = 1 week bun for use of bug in order to win a games

    The tool for identify player who uses the bug in order to win games does not work properly. After last update, i have been bun for 1 week for use of a bug in order to win a games and I can not confirm that i would have been aware about of such behaviour from my side.

    Than, what happens, maybe too many bans and too many feedbacks that nobody at Wizzards of the coast has capacity to manage, react on claims, check…

    4 votes

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  17. Can't connect to Android I have an error "-1", and no password email recovery.

    Can't connect to Android I have an error "-1" I have passed all the stages of "Mobile Performance Issues & Crashes" help article including uninstalling and installing the application. Nothing is correct. The password reminder does not send me an email. However, I manage to connect on the website of MTG Arena with exactly these same identifiers.

    3 votes

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  18. Game now so broken WOTC wants us to vote on what problems get fixed

    In the form where I used to be able to report bugs, I am now forwarded to a page where I can basically petition WOTC to finish their own product/fix their game. No one on one questions to get to the roots of issues, no more messages from staff when issues are resolved. Just a dancing with the stars style vote on what problems are worth fixing. On top of that, the page is difficult to find, and logs you out half the time making it difficult to even post bugs at all. If you don't want your game to…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Mobile targeting bug, specifically Intrepid Paleontologist

    Just finished a match where I could not target, or interact with Intrepid Paleontologist. I could not interact with the card to even view it. Nor could I actually "target" the card on the field. The game was aware that it was a valid target and would highlight it upon an attempt to cast a spell in which it was a possible target. Just not allow me to interact

    Version 2023.33.0.2261.1045760
    Mobile App

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Bad implementation for favoring card styles

    Adding the ability to favor specific art styles is great, but you do not add a feature by removing three.
    By removing the styles menu button it is now really hard to keep track of your style collection. If a card has multiple styles and printings it gets hard to see how many you have or how many you are missing.
    Adding styles to the duplicate submenu makes it so that now getting a style is no longer auto selected, meaning you have to manually choose the style as favorite for every single card in your collection, all 5 years…

    2 votes

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