MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1773 results found
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"Elspeth's Smite" Sleeves Displaying Incorrectly
The "Elspeth's Smite" exquisite sleeves are incorrectly displayed covering the top of the opponent's avatar. All other sleeves in the game are displayed behind it. Additionally, there appears to be a second copy of each sleeve, forming a "sandwich" with the avatar in between.
This can be replicated by playing against any opponent who has a tall enough avatar and is using these sleeves. I'm on PC.
2 votes -
Nazgul styles don't work for draft.
There is a problem with Nazgul art styles.
Usually when you have multiple styles for seperate printings of cards, you can choose which artstyle to use, even if your printing is different.
This doesn't work for nazgul. If you buy the 3d style for one of the alternate nazgul cards, it isn't available to apply to the other 8 nazgul cards.
That wouldn't usually be a problem, given you can use an uncommon wildcard for the nazgul alternate cards.
But this is a problem for drafting. It is only possible to draft one art for the nazgul. Even if you…
2 votes -
Friendly Challenge Timeouts
My friend and I were attempting to play with each other and had consistent timeout issues/crashes. We were both on the arena client and not on the steam client (it seems the friends list on the Steam client cannot recognize those who are on the desktop client). Each time we wanted to play we went to the "VS" screen and sometimes the client would just stop there - "cancel" button was present sometimes, otherwise we would have to end the program. This happened on and off and multiple attempts had to be made before we got into a game with…
1 vote -
Ranked
I can't play ranked games. Whenever I click on the icon to play a ranked game the only options made available to me are non ranked "play" games. This is a new bug I have only experienced since the last update for android.
22 votes -
Pact of Negation ability doesn't allow activated abilities to respond by default
If you cast Pact of Negation and you don't have the mana to pay the "you lose" tax, BUT you do have an activated ability that will win you the game during your upkeep, Arena will by default not allow you to use the activated ability unless you lock in priority control on your opponent's turn.
For example, you play Goblin Charbelcher. Your opponent casts an artifact removal spell on their turn, you counter it with Pact of Negation. You have 4 red lands in play. The turn passes to you, and you should be able to activate Charbelcher during…
8 votes -
bug émotes
J'ai pris dans la boutique il y a une quinzaine de jours de nouveaux émotes que je me faisais une joie d'utiliser mais lorsque dans le profil, je termine ma sélection m'apparaît le message : l'un des types d'émotes la limite d'équipement possible et ne me laisse le choix que d'annuler ou d'effacer les modifications (ce qui revient au même). Je ne dépasse pourtant pas la limite de 10 émotes.
A chaque actualisation de la plateforme, j'ai l'espoir que ce bug soit corrigé et je réessaye sans succès. A force d'essayer des choses, j'ai même constaté que le même message…1 vote -
network error - can log in to account but stuck on network error - from Australia
network error - can log in to account but stuck on network error - from Australia - 10 Jan 23
9 votes -
Lagging UI
The home page can run, but when I click into play, store, or deck, it will load long. Then it will run extremely slow, so it takes a minute before I can click on anything. I can run the game before the new patch smoothly.
3 votes -
Mastery
Unable to check Mastery progress, game gets stuck in an endless loading screen. Never able to make it to Mastery pass.
1 vote -
Critical - Game unplayable "JsonReaderException: Unterminated string.".Client halts after leaving main screen (Play Blade, Decks tab, Store)
Games enters infinite loop of trying to parse some kind of unterminated string rendering game unplayable beyond main screen (Play Blade, Store, Deck Tab)
3 votes -
Casting Vadrick, Astral Archmage in Historic Brawl Causes Visual Bug
When I cast Vadrik from Command zone, his card image stays on stack and I can no longer see any changes made to battlefield (lands stay tapped, can't see him on battlefield, etc.) I am still able to play, but can't see what is going on or select cards on battlefield. So if I attack, I can only attack all.
1 vote -
Unable to connect on wifi
I play on Android and PC. When I am on WiFi I cannot connect. Either the servers fails to connect or get unable to get collection.
However if I put my phone on data I can connect and play as normal.
Tried putting my pc on personal hotspot but no dice though I think that may be a setup thing.6 votes -
v
atualizei meu notebook, e agora estou tentando acessar o arena, mas toda vez que eu tento acessar, aparece a mensagem abaixo e eu não consigo identificar onde está o problema. Já desinstalei e instalei novamente e não adiantou. Já tentei procurar o problema na lista de problemas e nada também. Alguém pode me ajudar?
1 vote -
Game still crashes while trying to connect to a match
Amazing that after all the years and millions of dollars of income Wizards has had to fix this problem, it doesn't seem to have improved at all. And all the myriad glitches and poor programming, like the words dissapearing from the pause screen, haven't budged at all. Because Wizards simply isn't interested in fixing their broken game. When bugs make the game unplayable, like the matchmaking bugs, it makes me play other games.
1 vote -
Internal error
No words
1 vote -
Two huge bugs, so bad!
Recently the game has two huge bugs,three daily tasks become 24/25，it can be done unlimited times .Draft Token obtained for new game accounts also can be done unlimited times .Many people have gained improper benefits by exploiting these bugs.Over 200000 gold coins and over 100 wildcards .I spent over $2,000 on this game，Now I feel so stupid，If you don't punish these accounts for exploiting the vulnerability，I will never recharge the game again ！！！！！！！！
1 vote -
Home screen, viewing quests
When you click one quest to view it, you can't select another quest to view without pressing away from the buttons, then you can select another one.
1 vote -
daily missions
I completed my daily quests and didn't receive any of the rewards
5 votes -
Liliana of the Veil ultimate UI
Repro: Ultimate Liliana of the Veil, especially if opponent has a pile of tapped lands.
Platform: Android, although I suspect all mobile clients would suffer this problem.
Results: Every permanent has a selector for either pile "1" or pile "2", but for permanents stacked on top of each other such as lands, these are difficult to click, hard to read, and impossible to associate with a specific permanent. This impacts gameplay as you cannot effectively put opponents off a specific color or otherwise create the best/worst pile.
Expected results: Ultimate should either automatically spread out all permanents or utilize a…
15 votes -
Basic Lands Showing as Card Backs.
All of my basic lands are showing as a card backs, even in my deck
so I couldn't scry to find colors as I had no idea what land was what1 vote
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