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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1624 results found

  1. Cosmetic Jinnie Fay

    Why doesn't Jinnie Fay, Jetmir's second have cosmetic cat/dog tokens. I paid the 1000 gems for it

    1 vote

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  2. Freeze when I press the icon in deck building

    When I press the icon to change the search criteria on the deck building screen, about 80% of the time, the mouse cursor turns into a whirlpool, and the screen freezes. We request an improvement.

    2 votes

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  3. Alchemy Class Cards show up as avaiable, but aren't

    On PC:
    In Collection when setting the Filter to Alchemy and searching for Class, it shows 3 Alchemy Class Cards (Wizard, Druid, Sorcerer).
    But when creating a Deck in Alchemy Format and using the same Filters it does not show these Cards.

    Either its intended that they cannot be used in Alchemy anymore in which case they should not show up when searching for Alchemy Format in Collection or they should be avaiable but are not.

    I thought them to be avaiable and crafted them only to not be able to use them in the prepared Alchemy Deck.

    1 vote

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  4. Card Styles for DFCs don't display properly

    During deck building add dfcs to deck then click apply styles and now the backside of the card is no longer visible, affects both cards in deck, and cards in collection, love using the card styles, however seems really weird that using them could have such a huge impact on how cards are displayed during deck building

    1 vote

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  5. 日本語対応に関するバグ

    相棒
    1 空を放浪するもの、ヨーリオン (MUL) 64

    デッキ
    4 寓話の小道 (M21) 246
    3 ケトリアのトライオーム (IKO) 250
    3 ラウグリンのトライオーム (IKO) 251
    2 樹皮路の小道 (KHM) 251
    2 岩山被りの小道 (ZNR) 261
    2 森 (LTR) 271
    2 ジェトミアの庭 (SNC) 250
    2 スパーラの本部 (SNC) 257
    2 陽花弁の木立ち (XLN) 257
    1 血の墓所 (RNA) 245
    1 枝重なる小道 (ZNR) 258
    1 繁殖池 (RNA) 246
    1 神聖なる泉 (RNA) 251
    1 連門の小道 (KHM) 260
    1 島 (LTR) 265
    1 山 (LTR) 269
    1 平地 (LTR) 263
    1 河川滑りの小道 (ZNR) 264
    1 聖なる鋳造所 (GRN) 254
    1 蒸気孔 (GRN) 257
    1 寺院の庭 (GRN) 258
    1 樹海の自然主義者 (NEO) 225
    1 拘留代理人 (RNA) 165
    1 精鋭呪文縛り…

    1 vote

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  6. can’t search Sunfall in Japanese

    太陽降下/sunfall cant be searched in japanese.
    太陽降下/太陽/降下 all three words result no hit.

    So Anointed Peacekeeper cant choose sunfall in japanese in play.

    1 vote

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  7. card collection acces

    i have cards showing in my collection but can not access them when deck building. i have a fynn, the fangbearer in my collection but when i try to add it to my deck it says not found.

    1 vote

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  8. Missing rewards

    I have not received cards from 2 packs now. And it's maddening. I have been getting really cool cards that I can't even use because they are not in my deck builder. I found some sky nomad and a cool dedication card but they are not available. Just fix this glitch. I have no screenshots because I had no issues for a few days.

    1 vote

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  9. Make the match making system random

    You guys need to Make the algorithm random, don’t just pair our decks, with perfect counters 60% of the time. What’s the point of brewing decks, if it’s just going to be shot down. Decks that work on table top, do not work in arena. I would imagine you would want your digital game to reflect the real game. There is no incentive to be creative, it’s just copy pasta a deck of the current meta with no thought to creating something original, because the match maker is going to shut it down, not to mention the mathematically improbably deck…

    3 votes

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  10. card

    I got a white card for 2 white mana last pack with devotion to white, I don't know it's name , but I can't find it in my colection, I can upload the logs

    1 vote

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  11. Decathalon 10 even is not allowing brothers war cards

    I can not submit a deck for dec 10 with brothers war cards

    5 votes

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  12. Deck Builder: Heliod the Radiant dawn tool tip text states "Can't transform" instead of showing what Heliod transforms into

    Fix this so that we can see what Heliod transforms into. I believe the other transforming creatures in the set exhibit the same behavior in the deck builder, i.e. the tool tip says "can't transform" (this is really annoying)

    1 vote

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  13. I no longer get commons/uncommons

    I have collected every rare/mythic, except for the mastery path rares, in all will be one, but im missing tons of commons/ uncommons. When i open new pcks i dont seem to be able to collect anymore commons/uncommons. And i dont have near enough wild cards to craft all of them please help

    1 vote

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  14. Eiganjo

    Eiganjo, Seat of the Empire has a channel ability, I have never ever gotten it to work, it just does not acknowledge it ever, not matter what I do. I spend money on cards all the time that just simply don't work or get banned because they're op, thanks very much.

    1 vote

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  15. Polukranos Reborn

    Cannot seem to be able to add this monster to almost any Historic Brawl decks, even though the commander has Green in the casting cost. I do have this card, but unable to even search for it, almost like it doesn't exist in my selection.

    1 vote

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  16. Starter 2023 Decks locked

    With the Feb 7 2023 update, I can no longer edit / modify the 2023 starter decks. They all show up as 'locked / alchemy'. I've completed all of the color challenges, and was able to use edited decks in color challenge matches prior to this. Other players are using modified decks. I only get the option to 'view deck' when using the Decks interface, for all of the color challenge decks. What am I missing?

    3 votes

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  17. error al sumar cartas

    Estoy intentando completar toda la coleccion del señor de los anillos. Tengo una copia de todas las cartas comunes, pero cuando abro sobres me dan 5 cartas comunes pero sólo me suman 1 o 2 a la colección. Me podéis ayudar?

    Gracias.

    1 vote

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  18. March of the machines transformation

    Unable to see transformation on most March of machines cards until they have already transformed

    1 vote

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  19. deck-menu

    Since the new update i can't go in my deck-menu.
    the screen with waiting for server appears for a while and then the game closes it self

    3 votes

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  20. MOM ICRs bug

    i didn't received a refund for the ICRs bug

    1 vote

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