MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2464 results found
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Vorinclex in Phyrexia All Will Be One
Just met an offset card (Vorinclex) in sealed event Phyrexia All Will Be One
How's that possible ?6 votes -
Deck Select Bug in Basically No-Ban Historic
Having a variety of deck-select issues that have caused me to abandon this event. First, I looked online for a deck and tried to import it. But you can't import from the event menu, so I imported it in Collection. When I went to the Event, the deck was not in the list of decks to choose from.
So instead I hit the button to create a new deck. I spent half an hour brewing up a list, hit save, and it returned me to the event screen... where it still had a "+" icon where my deck should be,…
1 vote -
Food token did not provide life
Food token was used during event and no life was provided resulting in loss of game
3 votes -
Bug: Sméagol, Helpful Guide
There’s a bug with Sméagol helpful guide where he doesn’t mill the opponent any more after some point. It’s either tied to being at tempt level 4 or to opponent not having lands in deck. Either way, it should continue to mill them out - I just lost a game where opp had ~6 cards in deck and I triggered the mill ability at least 4 times without it doing anything. I should have won that game
2 votes -
StarterDeck Duel - cannot unlock new decks
After winning StarterDeck Duel with each of 10 decks, only the first one (UR) appeared in my deck list. I have played on macOS and iPadOS, but result was always the same - I have got my reward (gold / gems or a card) but did not unlock new deck. Please, unlock all ten decks in my account.
3 votes -
MWM not giving rewards
Wins from midweek magic events have not been giving rare card rewards. Can we please get the rewards that we are supposed to get from playing MWM? For a lot of us, that's the only reason to bother playing the events.
1 vote -
Bug/ falha durante o rankeado standard
Estava novamente jogando o rankeado standard e o jogo novamente travou me fazendo perder a partida. Estou tentando subir do platina para o diamante e isso atrapalhou bastante.
1 vote -
Not Receiving Mastery Experience since the last update
Not Receiving Mastery Experience from Daily or Weekly quest.
I have 9 wins on both but have only received 275XP and that was from another quest not from these.4 votes -
Blightbeetle
Hi, was playing a historical game on iOS Arena and came across an unusual deck full of squirrels and squirrel related cards. For some reason my Blightbeetle didn’t block my opponent’s squirrel creatures from get +1+1 counters. To be more specific it blocked them at least once and then rest kept building up until I faced a 7/7 squirrel plus some 2/2 & 3/3. Couldn’t figure out why this occurred. Needles to say I lost the match. Any ideas about this glitch would be welcome. Thanks.
1 vote -
Not able to craft cards from 1 deck from midweek magic due to basic lands in deck
Playing midweek magic, I tried to craft the cards from the last deck (smashing stampede) and was denied over the forest and mountain cards not being redeemable with wildcards
1 vote -
Unable to Unlock Starter Decks and Lost Decks I previously Acquired
I login after update and I am missing a lot of starter Decks I previously acquired and I can not unlock starter Decks after winning with them.
If I purchase cards will I lose them as well when there is an update?3 votes -
Draft rapido . Problemas
Problemas con el programa. Me saco de la partida y después no me dejaba volver a entrar a jugarla
1 vote -
Bug Brawlshowcase novembre 2023
J'ai terminé le brawl showcase de ce jour (8 novembre 2023), mais quand je faisais "récupérer", l'application se bloquait et j'étais obligé d'avorter le jeu et de le redémarrer.
A la reconnexion, je ne pouvais plus récupérer les cartes gagnées.
Concernant la carte cosmétique, le problème ne s'est pas présenté1 vote -
Jump In not updated to WoE
I'm still seeing supposedly retired packets from LTR and haven't seen a single WoE packet after five times playing Jump In today.
2 votes -
Daily Tasks Issue
First, it awarded me for my daily task…I don’t remember what the first one was. After that it gave me three new daily tasks. I finished my daily wins task. I thought the three new daily tasks might have to do with an update so I started working on those.
Anyway…the daily tasks stopped counting what I was doing on the counter but seemed to continue to reward gold as if I had done them. I didn’t notice until I had done them several times thinking the counter was delayed. One was cast 40 creatures. By the time I was…
2 votes -
Mastery Rewards not being delivered
Mastery Infinity Rewards (Level71+) are not being delivered for the Wilds of Eldraine Mastery. After plaing Standard Ranked (now at Mastery Level 80), these Uncommon card rewards are not being delivered.
1 vote -
Not recieving XP for the daily and weekly wins
- Win a match .
- PC
- Not recieving XP for a lot of wins
- Recieve the XP for each win
6 votes -
Can't enter Premier Draft
After finishing a Premier Draft two days ago, the game seems to think I'm still in it, as it prompts me to "Resume".
But, if I click that, the game crashes by getting stuck on a (non-moving) "Waiting for the server..." screen. This happens both on PC and Android.
I've tried a couple of times on both systems, always with the same result. Reinstalling did not help either. Joining ranked play works as normal. I've attached a screenshot from my Android phone.
I've opened a ticket https://mtgarena-support.wizards.com/hc/en-us/requests/2841042 just to be told that I should reopen it here. Your other system…
18 votes -
Cartas não entra em jogo
Na minha tela não aparecia as cartas em jogo.
1 vote -
DMU Premier Draft Event stuck waiting for server
My DMU Premier Draft ended, and I claimed the reward. However, the client thinks I am still in the event (says "Resume" on the home page). When I try to click it to enter another Premier Draft, I get a black screen with the message "Waiting for the Server" over the wheel of death indefinitely. I have to restart the whole client and then I'm back where I started, with the event saying "Resume." It doesn't say "Resume" if I click through the event menu, but I still get stuck on the "Waiting for the Server" screen.
Other events seem…
20 votes
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