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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2462 results found

  1. Etching of Kumano didnt exile Greasefang, Okiba boss

    I had etching out and used lethal exploit with a counter on Go-Shintai of ancient war to kill greasefang and the exile effect didnt trigger.

    1 vote

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  2. Raphael didn´t trigger 1/1

    watch most recent cube draft game. 3/2 life linker was killed by removal and went into graveyard with raphel in play, didn't trigger to make a 1/1 eot

    2 votes

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  3. MTG Arena bug eliminated 1 of my hand cards from the game

    During a Brothers' War quick draft agem, I happened to lose my wifi connection with 3 cards in hand. When I recovered the connection, I had 1 of my cards in hand (Stone Retrieval Unit) out of my hand as if that card was castable from my graveyard, visually it wasn't castable despite I had enough mana using tower worker (screenshot shows the hand a few turns after the last incident). Then, since I couldn't cast the card I tried to close and re-open the game during the match, and magically the Stone Retrieval Unit DISAPPEARED from hand, and it…

    1 vote

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  4. Bug - Incorrect Packet Selection for Jump In

    The Jump In Packet selection description (https://magic.wizards.com/en/articles/archive/magic-digital/jump-packets-update-streets-new-capenna-2022-04-27) states that "If your first packet selection has one color, there will always be at least one monocolor option and at least one multicolor option. All multicolor options will contain the color of the first packet selection." but I was able to select "Equipped" (R-monocolor) as my first pick and "Crawlies" (U/G-multicolor) which should not have been legal by the above criteria. The actual selection took place on MTG-A iOS version 2022.15.10.477.929304 but the screenshots were taken on Mac desktop version 2022.15.10.790.929304.

    14 votes

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    9 comments  ·  Events  ·  Admin →
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  5. Game lost for no reason

    Hello, I have just lost in the 3rd round of a "traditional standard event" game.
    I can't see any reason to have lost this game, neither the time elapsed nor any other effect seems to make me lose.
    Attached is a screen of the end of the game:

    4 votes

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  6. Mondrak and helm of the host

    When attaching helm of the host to mondrak glory dominus, the game fails to load all tokens made. In the game where I noticed the bug i had around 27 copies of mondrak and 200 treasure tokens. I cast finale of glory for x=200, however not only did it not spend the correct number of treasure tokens (it left me with over 150 despite having needed the whole 200 to cast the spell), but it also never made the angel tokens and only made 195 soldiers instead of 200.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  7. デイリー・クエストの報酬について

    サポートからリクエストで報告しましたが、一応、こちらのフィード・バックの方にも報告しておきます。

    デイリー・クエストを達成した時の報酬のゴールドが表示より多く獲得してる気がします。デイリー勝利報酬の分を加えた以上のゴールドの量だと思います。
    デイリー・クエストを一回達成しただけで二回達成した事になるバグの様な気がします。

    私はiPhoneのMTGアリーナのappでプレイしています。

    2 votes

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  8. Network Error Unable to join event

    Getting "Network Error Unable to join event. Please try again later." for every match I try to play. I have uninstalled once already and there is no change.

    26 votes

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    2 comments  ·  Events  ·  Admin →
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  9. reckoner bankbuster traditional standard event

    opponent played Reckoner Bankbuster against me in my Traditional Standard Event after banning. Occured roughly 2:30p.m. CST on June 9th. Screen shot included. My second match of 5.

    1 vote

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  10. Make qualifier play-in less swingy

    Hello,
    I play the BO3 qualifier play-ins, and I feel the "1 loss = out" rule makes the variance way too high. It's incredibly frustrating to pay 4k gold, then just play one match and be out if you faced a bad match-up.
    I understand that we don't want too many people to qualify for the qualifier week-end, that's true. But you could find a middle ground, e.g. needing 5/0 to qualify but still be able to play 5 games regardless of results, like in Traditional draft! That would be really nice, and it would allow people to be less…

    1 vote

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  11. Doublestrike Damage Improperly Applied

    I blocked my opponent's 5/7 double strike creature with 2 4/4s and a 3/3. His creature killed all three of my creatures, but was left with 1 life?

    1 vote

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  12. Skittering Surveyor

    I used my creature to search a forest, after that i would have used the fouble forest to use a removal on his cresture. It didn’t worked and because of that i lost the match.
    It didn’t give me any forest at all and i couldn’t use my spell.

    1 vote

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  13. starter deck gold reward bug

    completing the daily gold reward from a starter deck game will show 2 sets of rewards (750 gold and 850 gold) but my gold balance actually only goes up by the first gold amount.

    2 votes

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  14. bug

    desafio de colores y desafio de mazos de principiantes bugueados los he terminados y me sigue saliendo ''continuar'' y no avanza mi rango en clasificatorio

    2 votes

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  15. Daily Rewards are being doubled

    Last couple of days I have noticed the gold rewards on the daily challenges/tasks I complete are being paid out double the stated value in game (500 gold reward pays out as 1000 gold). I am running the game on an iPad Pro running iOS 16.3

    2 votes

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  16. Brothers' War Premier Draft Bug

    During my Brothers' War premier draft, I cast Self-Assembler. I tired to search for Argivian Avenger, which I was unable to. However, I should be able to search for Argivian Avenger since it is a changeling. This is a bug. I have attached a screenshot of what occured.

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  17. Grimgrin, Corpse-Born

    Grimgrin did not untap when a creature was sacrificed to his ability. It happened twice during my game resulting in a loss.

    1 vote

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  18. Decathlon #10 does not allow card sets as advertised (no BRO, but Kamigawa instead)

    See headline. I spent 2000 gold on a ticket for the event and was excited to play in a format without Invoke Despair. Low and behold this is not the case.

    This bug can be produced simply:

    • Create a deck for the "On the Edge" format
    • Search "Invoke Despair" -- a card that should not be legal based on your event description, but is. Add it to a deck.

    • Search "Go For The Throat" -- a card that should not be legal based on your event description, but it is. You cannot add this or any other BRO card to…

    4 votes

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  19. Sheoldred's Edict didnt let me crew vehicle

    Sheoldred's Edict didnt let me crew vehicle in response.

    Had Recokoner Bankbuster uncrewed and tapped. Had a 4 power untapped creature. OP cast Edict. Interface did not pause to let me crew bankbuster and forced sac of creature.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Temporary Lockdown

    I lost a ranked match, after I played temorary lockdown on my second main phase, which would have cleared the board with exception of two of my creatures, my opponent held priority and spammed the "oops" and " goodgame" messages until it timed out on me, with " auto pass" on. I think my opponent knew this card was bugged in this way and clearly exploited it.

    1 vote

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