MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2462 results found
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Matching
Why would the matching system place me, a Diamond 4, against a Mythic 86%?
If the consumer pays for a season, and the system ranks them against impossible challenges, it appears that the consumer is being defrauded of their ability to progress without paying for level advancement.
Also, fix the crashing issue please.
2 votes -
Client froze during premier draft - refund request
I signed up for a premier draft, then pack 1, pick nine, the client froze.
My selected card did not show up, nor did the next pack reveal itself, but packs kept accruing next to my icon.
I had to close the client and reopen, but didn't make it back until pack three pick three, which meant that I really didn't get to participate in this draft. Attatched are the two screenshots - firstly when the client froze and packs continued to accrue, and secondly, when I finally made it back in.
7 votes -
Cannot succesfully edit sealed deck
After entering a Midnight Hunt sealed event and saving the deck once, the deck can no longer be successfully edited. It simply continues to reflect the first saved iteration of the deck even after editing the deck and clicking 'Done'
79 votes -
Not getting 1000 point reward
Not getting the reward when I reach the 1000 point mark. This I notice the second time I reach the second 1000 point mark and did not see any reward.
1 vote -
invasion of ikoria
Invasion of Ikoria requiring unusual mana amounts for casting and ability. When played, Invasion of Ikoria worked perfectly for 2G 1C mana cost, but when trying for a a 2G 3C cost the prompt was saying that I didn't have the appropriate amount of mana available when I actually did. Please see uploaded game file. Thanks
1 vote -
vaut
sorry, but the treasury always works only for a short moment. that's a pity. contact you now the third time.
1 vote -
Missing 9 Packs after purchasing a tenth March of the Machines
Purchased a tenth "March of the Machine" pack with gold coins. Recieved a golden pack, which I was able to open. Then only had one (not ten) March of the Machine packs to open.
Using PC1 vote -
I got paired against the same opponent 3 times in a row
I am in a Traditional Explorer Event and rounds 2-4 were all against the same opponent. This ruined my experience as I was trying to use this to help test a new deck and instead I ended up facing the same one matchup three times. Please add the ability to prevent me from playing the same player twice in a single event. I'm OK with not having an opponent and being told to come back to my event later if there's no one else available to play.
2 votes -
Concerning standard events: pack rewards being aftermath packs only
Good day to whom this concerns,
This is with regards to standard events pack rewards.
March of the machines was released on April 18th on arena while aftermath was released on May 9th. Due to the release of aftermath being on May 9th, pack rewards for standard events has changed to aftermath PACKS ONLY.
The concern is that March of the machines packs was available as reward packs for standard events for only 3 weeks while aftermath looks to be the reward packs until September. Given that aftermath is only one third the size of the card list of March…
1 vote -
Card Disappears from pool
First SNC Quick draft. P3P14 picked Raffine's Guidance. Card dissapeared from my pool when it came to deck building
19 votes -
daily gold only gives 500
For the past few weeks this account has only been giving me daily goals for 500 gold. I haven't seen one for 750 in quite some time.
1 vote -
Tyvar's Stand
An opponent cast Tyvar's Stand with no available mana, surely they must at least have a green mana available, which they did not have.
1 vote -
feedback
Don't know what's up with MOM draft but I have played 20+ drafts and have a reeeealy bad feeling about this set and now it's happening also within the after math.
Realy bad experience for me. This set seems to be who gets the bombs in their color while drafting most likely will win the matchs in the drafts. It feels like no arquetype matters in the matchups.
1 vote -
Game Freeze
ドラフトプレイ中にフリーズしゲームを落としました
参加費の返還を求めます1 vote -
Magic Arena travando e me fazendo perder rank
Seguem alguns prints do Magic Arena travando e me fazendo perder rank na ladder. Muito desanimador isso. Tentei enviar os prints, mas a plataforma não suporta arquivos .jpg
2 votes -
Halo Forager/Invasion of Amonkhet Bug
I've just lost a game because of buggy interaction between Halo Forager and Invasion of Amonkhet.
I was about to win the game by transforming the invasion of Amonkhet, returning halo forager from the gravyard and getting Traumatic revelation to snipe potential counterplay.
I transformed the invasion and forager enered the battled, asking to pay for X mana. I have chosen 3 and paid it, but nothing happened afterwards.
Even though there were plenty of valid targets in graveyards.I've lost a game in premeire draft because of that, since my opp played tetsuko and killed me next turn. If…
1 vote -
Problema Verifica degli incontri Attivi
Rimango bloccato su questa schermata, non va avanti.
ho provato a disinstallare ma non cambia nulla11 votes -
Sudden defeat
I was at 2 in standard against esper control. My turn, trigger of the second chapter of mirror braker saga. I'm choosing what to discard. My avatar explodes. Defeat. I'm ranking to get mityhic. It's desapointing. Platform: mobile arena
2 votes -
Bug really ? Or game full of hack ?
Hello, for the second game in a row during a "traditional standard event" game, I have just experienced a very unlikely "bug", as this is the first time it has happened after hundreds of games with no stake. Here, when throwing the Phyrexian Revoker card, the game freezes as if by magic. As a result, I am forced to quit and re-launch, and find myself with a totally useless card having "chosen" for me a card name that the opponent did not have (this was the 2nd round against this same opponent, so I knew I had to name the…
3 votes -
Card Text Vanishing
When I used a Realmbreaker's Grasp on an Awakened Skyclave, the latter's text would no longer display. I ended up losing to the card when they removed my Aura and I did not know what it did.
1 vote
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