MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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242 results found
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game crushed during draft
Game crushed during my game while drafting, I lost my last game and lost all the gems for nothing, is it possible to have them back?
1 vote -
Game freeze during quick draft events
Quick draft Eclipsed game. Game froze on opponents action they timed out, game still frozen. Request refund
1 vote -
Fehler
Als ich gegen den Spieler neo spielte, ist der gesammte Bildschirm eingefroren und nur mit X raus kam!
1 vote -
The game froze and I lost the match
The game froze and I lost the match during a premier draft game. I want my gems back.
1 vote -
draft
Hello Wizards of the Coast Support Team,
I am writing to report a technical issue I experienced today, December 28th, 2024, between 6:00 PM and 7:00 PM (UTC-3).
While playing a Quick Draft match, the game client encountered a critical bug. I was in a winning position, simply waiting for the opponent to pass the turn to deliver the final blow, when the match was abruptly canceled/voided by the system.
As a result, I ended my Draft run with a record of 6 wins and 3 losses. Without this technical failure, I would have achieved the maximum 7 wins and…
2 votes -
draft
I am writing to report an issue that occurred during a Draft match in MTG Arena which resulted in an unfair loss.
During the game, my internet connection was functioning normally, but the client appeared to be bugged. My timeouts were being consumed automatically even though I was connected and able to see the game board. However, I had no option to take any actions in the game (cast spells, declare blockers, or interact with the interface).
As a result, the match was lost due to timeouts despite my connection working properly. This appears to have been a client-side bug…
1 vote -
Kicked out of a Game in progress
Last Night during TNT premier Draft, i was literally kicked out of a game i was winning ( i was more than 20 points ahead and my opponent had 2 points). Unfortunately, I don’t have any screenshots because it all happened very quickly. I was leading 4-2, but this JOKE was counted as a defeat.
1 vote -
draft
Game freezing after playing card
Game freezes after playing a card. Sits like it is waiting for me to hit thr resolve button that doesn't exist. Then times out and I lose due to timeout.
1 vote -
Bug unable to pick up cards at the draft, lost all my gems
Bug unable to pick up cards at the draft, lost all my gems
1 vote -
Game freezing in android
Hi, I've been getting rare freezings lately in my Android device. I don't know the activating pattern, but it always seems like it's my opponents turn to act but it's actually mine, like a normal disconnect, but it won't actually show the waiting to reconnect message or even attempt to. Also my internet is working fine and have happened too many times to be related to that. I can interact with the user face, but not the cards or the abilities on the stack. Also if I restart the game it won't let me back into the game, and go…
1 vote -
Festival XP
Festival XP didn't increase mastery pass at all after unlock 1000 XP from completing 5 of the achievements
2 votes -
I played Lorwyn Eclipsed pre release in my wpn store, but i didnt receive any boosters/code to redeem in magic arena. How to solve it?
I played Lorwyn Eclipsed pre release in my wpn store, but i didnt receive any boosters/code to redeem in magic arena. How to solve it?
1 vote -
Comet, JiRock - am I blacklisted? are you gangstalking me?
Hey im playing powered cube and my opponent played comet and he rolled two 6s in a row for two turns in a row and I kind of just got run over by that. This didn't really feel like playing magic, I think you're running some kind of numbers game with that one, so I want some kind of gem refund for my traditional cube event from you people. It doesn't even you cost money. I also think you should fire whoever suggested putting the stupid dog in.
THEN, I played against JiRock, the guy on formidable speaker??? I need…
1 vote -
Not getting cosemetic reward in MWM
This time (25/02) and the previous MWM (18/02) when I got my 3rd win the server produced no reward upon completing its "Waiting..." procedure. It happened to me before with some of the previous sets and also after the alchemy set release, iirc. I suspect that it tries to reward me with an alchemy card style and I already own most of them (well, for A-ELC and A-EOE I own all of them) so it naturally gives me nothing. I believe it is a bug as it should pull from a larger pool of styles than the last alchemy set.
1 vote -
Product suggestion
Im a semi-casual player and I use Arena to learn the stack. Ive played quite a bit of standard. Ive noticed at my local stores (we have a bunch) its just about all commander/prerelease/occasional draft. And after playing standard in Arena I can see why. I want to sit down and enjoy a game of magic. I want to experience interaction and have an in-depth game of card chess. But standard lately is just - did you go first - did you get your badgermoles or Khonas out - win by turn 3 unless im lucky enough to get removal…
2 votes -
BUG Mastery pass is mixed between Lorwyn and Turtles
BUG Mastery pass is mixed between Lorwyn and Turtles
1 vote -
Winter Achievements bugged
I built a deck containing over 20 elves while having the festive fighter title equipped and neither "Elfame Holiday" or "Decorated Duelist" counted progress off my first game.
It was a ranked pioneer game in which I won. Neither achievement specifies a mode beyond "Games against sparky nor direct challenge count"
I remember a similiar issue during the yargle event, but there were post about it being a known issue and I dont see any such post this time
0 votes -
Add Match History Replay with Turn-by-Turn Review
It would be extremely helpful if MTG Arena included a built-in match history replay feature. After finishing a game, players could replay the match turn by turn, view card interactions, stack resolutions, and decision points from both sides.
This would be especially useful for learning, improving gameplay, reviewing misplays, and reporting bugs more accurately. Even a limited replay (last 5–10 matches) with basic controls like pause, step forward/backward, and highlight triggered abilities would add a lot of value without impacting live performance. Idea taken from https://nekopoidl.app
2 votes -
Powerd cube draft - isue with palax wave
Hi
I have faced issue during one of my games when plaing Powered cube draft. I have been plaing on my phone and enterd full control mode.
My oponent have Paralax wave at the battelfield and I had 2 creatures in play and "Cathat Commando" in hand. At the begining of combat my opponent removed my 2 creatues using paralax wave. Then still in begining of combat before moving to declare atacheckers step I have played cathar commando and sacreficeed it to destroy oponents paralax wave. My creatures have retured to the bathelfield and since 2 of them had hase…1 vote -
1 vote
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