MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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228 results found
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Don & Raph, Mad Science
Don & Raph, Mad Science
This card isn't recognizing and applying affinity for artifacts and will skip your phases.13 votes -
Freezing Gameplay
Game simply freezes during game. I've played for over a year online and no huge issues. Last week games began freezing. Always when I activate a map token, but sometimes after attacking, sometimes I can't click to pass on a move made by opponent, and so many other scenarios. Then the timer runs out despite me clicking to move on or choose blockers, or anything. I can see my opponents sending messages. The app keeps sending me requests to take action, despite clicking to take action to no avail. I have submitted logs and requested to repair files probably 100…
13 votes -
Rigged Arena
What’s happening in Arena makes no sense at all. I only play Draft mode, and after several days of winning streaks and solid victories—building practically the same decks—suddenly I’M ONLY DRAWING LANDS. And I’m not talking about a single game; I’m talking about at least 10–15 games. And this has been happening to me for the 3–4 years I’ve been playing Arena. It’s very obvious what you’re doing—it’s not even that the opponent has a good deck; it’s that the draw algorithm automatically screws you over when you’re on a winning streak. Please, don’t ruin such a beautiful and legendary…
8 votes -
Full screen setting does not save for wide screen monitor
Full screen settings do not work/persist when using a widescreen monitor. Most modern games properly support full screen settings.
9 votes -
Companions not showing
My companions are not showing, it will only let me use my default companion
15 votes -
Game keeps crashing when i activate lander tokens (android)
Ever since the last update my game keeps crashing in the middle of matches. I am on android. Something went wrong with the game code when the last update was posted, game keeps crashing when certain triggered abilities activate, like for example when rhystic study is on the stack with something else or whenever I try to activate a lander token, I consistently crash the the game out with lander tokens. You can easily recreate the bug just by activating a lander token on mobile android. In the screenshot below my friend and I were playing lastnight and you can…
10 votes -
ALGORITHM NEEDS TO GO AWAY
GET RID OF THE ALGORITHM! Balance the game with the ban list like the good lord intended. You have collected enough of my money to hear me out on this. I’m sick of crafting decks just for them to be targeted by the same cards over and over. How is that fun? Remove the algorithm and let us play the game.
7 votes -
Transmogrant's Crown equipment
Equipping Transmogrant's Crown is impossible. it pulls up the equip cost selector but has Surveil and drag a card to the graveyard as the required option. The game stays stuck on this selection. You can cancel or select to equip at all. the play timer will kick on and eventually end your turn or the entire round.
6 votes -
Brawl matchmaking (if not ranked, score the decks)
Brawl matchmaking is unfair and I uninstalled the game because of this. Some friends got me thinking about commander again, so I thought I would reinstall Arena and have some fun. Instead it was a few hours of misery, because literally 90% of my opponents had high-pace optimized decks. I could not even come close to competing with my outdated decks. To be clear, I am not trying to hate on the power level of good decks/cards, but rather that the matchmaking is deplorable and it made me quit the game. Since it is not Ranked (by player), perhaps the…
6 votes -
Loop detector
When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more…
3 votes -
Midweek Magic: Historic Pauper allows an uncommon Springleaf Drum
- Give us the steps to reproduce the bug
enter midweek magic: historic pauper event
create a new deck
set filter to colorless
choose springleaf drum (Lorwyn Eclipsed uncommon)
craft additional copies of springleaf drum- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
Android- Enter the actual results you’re experiencing
message states not enough common wildcards
- Enter the expected results of the feature
consume uncommon wildcards or
do not allow uncommon card in pauper event such as springleaf drumAdd any relevant screenshots/videosIf you found a workaround, please add workaround steps.tried to add uncommon wildcards…
2 votes -
add the ability to add opponents to a "no play again" list
While it is possible to place those annoying opponents that spam "Your go" and "opps" ignore, the opponents that really bother me, are the ones that, once they start losing, start running the timer down, every turn, while doing nothing. They haven't gone afk or developed a bad connection, because they always get an action in just before the timer kicks them. I would love the ability to put these immature time=wasters on a "do not play with" list. That would go a long way towards making this random opponent game play more palatable.
3 votes -
Game unplayable, freezes constantly
Since the latest TNMT update the game has become nearly unplayable. It freezes multiple times per match. If I’m lucky I can exit and reenter quickly enough, but most of the time that doesn’t work and sometimes the match is counted as a loss regardless. I’m on the lates iPad OS. This is a serious problem you need to fix immediately. Can’t imagine I’m the only one affected. I am not going to risk putting any actual money into this game until it is fixed as it is too much of a risk that I’ll lose because of this bug.…
5 votes -
new customer support format
you need to completely overhaul your customer support for this product these threads we vote on are so nontransparent and many overlap. when we do get the reply to a ticket is just check the thread. the game is becoming increasingly unplayable with every recent update and it seems as if you all do not care. There's no explanation of what's being done about these bugs and no actual support is being given to fix them.
4 votes -
Sparky for Brawl
PLEASE give us a Sparky we can practice our brawl decks with, is already brawl precons in the system let sparky play those.
5 votes -
Midweek Magic: Chromatic Star... Could be awesome, but not :(
The Midweek Magic event should make a Chromatic Star every single upkeep. It's an event, it should be whacky and crazy. It would enable large amounts of mana-fixing, 5 color decks, and lots of artifact shenanigans. As it stands it's basically just Standard with a very minor modification.
2 votes -
Fix your game
Magic: The Gathering Arena’s shuffler is the digital equivalent of a spiteful toddler being handed a 60-card deck and told to "make it hurt." What used to be the gold standard of strategic card gaming has been reduced to a rigged slot machine that fundamentally refuses to simulate reality. The sheer statistical impossibility of the "Arena experience" is breathtaking.
In paper Magic, a bad draw is a fluke; in Arena, "mana *****" and "mana flood" aren't bugs—they’re the core gameplay loop. You either keep a two-land hand and never see a third source of mana for the rest of your…
2 votes -
Dark patterns. Forcing us to events in game menus.
Feedback for WOTC.
The ability to give feedback is extremely polluted, by your design. Do you believe this is good for your customers to not be able to report players easily for stalling? And leaving feedback for you to improve?
You have changed the in game menus so that instead of being able to play Standard, Alchemy games etc you are priming me for the events I have 0 interest in. This is a dark design pattern and a manipulation trick that is toxic. I do not want to have to press esc just to get into the menu I…
3 votes -
Unable to challenge friend
I am trying to challenge a friend of mine and when we get into the challenge screen even when they join or I do neither pop up and we’re unable to start or play
2 votes -
Bug/Product suggestion
I'm unable to log in keeps telling me that it has timed out .
4 votes
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