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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25404 results found

  1. Iymrith Portuguese Translation

    One of the keywords of the card Iymrith, Perdição do Deserto (Brazilian Portuguese version) is showing "NranslationNeeded"

    1 vote

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  2. Mobile mute of player does not mute pets

    Dog style pets of opponents make an excessive and irritating amount of noise, seemingly every time the opponents life total or creatures are interacted with in any way. There is seemingly no way to turn off or reduce the amount of noise in app as muting the player does not cause the pet to "go to sleep" on mobile as it would in the desktop computer program

    3 votes

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  3. Game Crash and asset error resulted in draft game loss

    I was playing a Quick Draft game when opponent using Introduction to Annihilation on my Bayou Grouff crashed the client. On relaunching I got the Asset Error problem which took so long to load that I lost the Quick Draft game

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Incorrect rules interactions

    I attached Mystic Subdual to an Ashaya but creatures entering the battlefield were still lands causing landfall to happen, the Ashaya had +1/+1 counters on it so it did not die from the Mystic Subdual. rare but it happened

    5 votes

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  5. Card cast without enough mana

    While playing draft today, my opponent played a card that needs 2 blue mana and 2 others to cast, but he/she had only one island (and enough other lands) and two creatures on the field none of which gave mana or reduced the cost of casting anything. Seemed like a bug to me

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Customer Support

    Ladies and Gentleman,
    Friends of online and offline Trading Card Games,

    I wrote a few times to the „customer support“ because of bugs and technical problems. Every answer was nothing but a joke. No help, no offer to solve the problem. The best answer: „Glad to hear it didn‘t happend through and event you paid for because we can‘t change it.“
    The so called customer service is just a cheap joke.

    5 votes

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  7. Wishlist

    Create a wish, watch or favorites list. This will help players with purchasing or crafting at a later time.

    5 votes

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  8. Make previous Historic Anthologies available for purchase

    I was really eager to purchase the HA3 bundle when it first came out, but was missing the resources at the time. When HA3 came out, previous anthology bundles were brought back to the store, so I was really expecting and hoping that when HA4 came out that HA3 would also be available in store again. I was very disappointed to see that it didn't. I would like to ask if we can bring previous offers, such as Jumpstart, but especially Historic Anthology bundles back in the store. The offer window was very narrow and lots of us would gladly…

    5 votes

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  9. MTGA for android not compatible with Realme 7 Pro

    Hi,
    I have a Realme 7 Pro phone, which is a rather common model in Europe, and way above the minimum specs required for MTGA, but I can't download MTGA through the Play Store because it says my device is not compatible. Are there any plans to make it compatible for my phone?
    Thanks,
    Evgeny

    4 votes

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  10. solemnity

    solemnity kept triggering when it shouldn't in a game i just played. (for example when my opponent played lands solemnity triggered.) thanks for your time :)

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Change daily win rewards to daily "play" rewards

    It's really rough out there right now to get more than a few wins. Lots of removal-heavy control decks and not all of us have the resources or desire to build the kind of hyper-aggressive decks we need to combat this. If I go several turns into the game and get chewed up by hard control, I'd sure like it to count toward something.

    3 votes

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  12. Mastery pass

    For 91 levels of mastery to only get 1 draft token is ridiculous. Not to mention you don't earn enough gems from the pass to purchase the next season based off of earnings in the previous mastery season. There should be a better balance of obtainable items with the mastery pass, and players shouldn't be forced to buy the pass every season if they have put forth the effort to complete it.

    3 votes

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  13. Bring vintage format to mtg arena.

    I played magic from 1993 until 2016 and love magic. I had to sell all my physical cards and after moving one of my coworkers got me back into magic via mtg online. Please bring in a vintage block and vintage format. I am not suggesting power 9 cards but stuff such as , royal assassins, clone, control magic, juggernaut, sorceress queen, netteling imp, wall of swords, tidal flats, channel, rabid wombat. Scaled warm, earthbind, and atop please.

    3 votes

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  14. The text of the Japanese version of Nylea's Intervention is wrong.

    The "land card" in the text is now a "planeswalker card".

    3 votes

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  15. Closing Statement Reduced cost on opponent turn

    Closing Statement is costing 1BW on opponent turn, that should only happen on your end step.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Can't play cards

    Entered 3 different matches, with different decks, and different play styles. Using a Mac. Unable to play any cards. When I click to place the card on the battlefield it is sent straight back to my hand.

    4 votes

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  17. Touchpad issue

    on PC I used to be ae to click on my touchpad to select a card, then with the card selected I would drag over the battlefield and click again to cast. Now it just drops it back in my hand... please attend to??

    2 votes

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  18. Cant drag cards to play them

    Dragging cards to play them does not work. I can play cards if I doubleclick, but man, it is really annoying and it feels very clunky.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Game loss but the game never loaded

    Hello,
    I was searching for a game while doing a Premier Draft and the game never loaded, but I was given a game loss. I am playing on the PC client, and after I received the loss, I restarted the application to see if it was just a cosmetic bug, but sure enough, I still had the loss. There was an update today, and this had never happened to me before.
    Thank you for your help,
    Brian

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  20. The Portuguese Nylea's Huntmaster is written as giving minus power to a creature you control.

    The Portuguese Nylea's Huntmaster is written as giving minus power to a creature you control.

    2 votes

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