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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

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  2. Enter your feedback
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Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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346 results found

  1. Ban Wash Away

    Hi content team! I really appreciate the recent Historic Brawl bans, I appreciate the attention to the format and the resulting quality increase.

    However, there's one more card that I think would do a world of good to ban. Wash Away makes for a miserable play experience, bringing fear and anger into the hearts of any who would cast their commander.

    Counterspells are an important part of the game, but this one being geared toward countering commanders for a trivial cost in a format where casting your commander is a huge part of the game is terrible.

    Thanks!

    1 vote

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  2. ban strip mine, balustrade Spy and Show and Tell in Timeless

    Hello,

    I would like to ask when will Wizards ban Strip Mine, Balustrade Spy and Show and Tell in Timeless. These cards dominates the whole format. Its not funny anymore. Strip Mine is self explained. Same with Show and Tell.

    sincerely

    1 vote

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  3. Unable to spend tokens after ECL release

    I can't change deck format or spend wild tokens since the newest update

    2 votes

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  4. Basic Social Functions

    Hey everyone! Long time Magic fan here - I think a HUGE weakness of Arena is that there are almost NO ways for me to onboard other people into the game or to maintain interest among friends. One of the reasons this game still exists in general is the social component of playing in paper which allows players to keep each other interested (and invested) in the game.

    Here are some basic social functions that would give us ways to interact with friends and therefore maintain broader interest in the long term:

    • Friend people you meet
      This is a basic…

    225 votes

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  5. Brawl fails to load

    Give us the steps to reproduce the bug

    Attempt to play any form of Brawl with any deck, including midweek magic Brawl. No additional steps, the game will attempt to connect and appears to fail loading into the match. I will receive a win or loss depending on whether my opponent decides to wait for myself to timeout. I have received match “wins” due to an opponent conceding against me due to my own (involuntary) inaction, so it appears that I do “connect” to the game, but fail to load in fully to the point that I can then play…

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. stop forcing alchemy

    Stop forcing alchemy into everything. We don't want to be forced to play Alchemy every time there's a midweek Magic event. It's pathetic and worthless and it sucks. Stop printing 5 color goodstuff commander and stop foricng ******** alchemy into every single format you fat idiots push out. It's pathetic and the alchemy ******** is so pushed and forced. And you guys ruin the game with this.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  7. midweek magic

    Stop ruining every format. Stop making Midweek Magic push ****** alchemy cards. And maybe don't make me go second 7 times in a row and the times I go first you **** me over on lands. You scumbags should lose your jobs.

    1 vote

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  8. Brawl as ranked

    Please, we know that Brawl is the second most played format on MTGA. And I'm sure it would be the first if it were included in the ranked system, because it's frustrating when people give you points because they're not actually playing anything.

    1 vote

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  9. There is a bug atm where if you try to draft omni path

    There is a bug atm where if you try to draft omni path - even if you choose tradition draft and not the new pick 2 at a time format- you are forced into a pick 2 at a time format anyway (making it unavoidable). I left a bug note yesterday for one and today i tried to draft traditional thinking i misclicked only to be sure that it is indeed forcing me to pick 2 cards at a time.

    I resigned from both without playing remaining games. I lost my draft tokens for both events and just wNt…

    2 votes

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  10. The game is getting more and more boring every day

    Especially in Bo1, the most played format in your app, Magic is becoming very boring. Reanimator persist combo is very annoying. Now it consistently closes during the second turn, and it is very difficult (and boring, since the matches are all the same) to play against it in Bo1, since you should always have the exact answer in the first turn. Eldrazi is simply horrible, since I don't understand why only this deck can have such synergies that completely prevent opponents from playing. Destroying opponents' lands without the possibility of having a land back and without any drawback for the…

    1 vote

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  11. There is a bug atm where if you try to draft omni path

    There is a bug atm where if you try to draft omni path - even if you choose tradition draft and not the new pick 2 at a time format- you are forced into a pick 2 at a time format anyway (making it unavoidable). I left a bug note yesterday for one and today i tried to draft traditional thinking i misclicked only to be sure that it is indeed forcing me to pick 2 cards at a time.

    I resigned from both without playing remaining games. I lost my draft tokens for both events and just wNt…

    1 vote

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  12. alchemy

    Separating alchemy from the other formats, or making separated play options. I dont like having to be forced into playing with these cards, i want to be able to choose if i will play with or without alchemy cards in the game

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Mac desktop is playable again, Vivi Ornitier not banned yet?!

    Good news. After uninstalling Arena and taking 6 weeks off, I re-installed Arena on Mac (macOS Sonoma 14.3 (23D56)) and haven't experienced the same litany of networking, crashes, and dead-queue issues.

    Bad news. I'm still getting this (see screenshot) false-queuing (?) error approximately once/hour, though the client immediately continues as if it never happened.

    Badder news. Vivi Ornitier still isn't banned despite continued extreme format warping in all legal play.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Missing Cards

    There are missing LOTR and DnD cards on Arena. I bought packs searching for these cards, only to find out they were never even possible to get. On top of that, Fallout, my favorite IP doesn't have any cards on Arena at all.

    Saying "Commander Format" as the reason is absurd. MTG Arena is advertised as the same MTG experience, except digital, yet there are tons of cards missing.

    My friends and I can't play in person like we used to, due to living across the world. Update Arena to include missing cards, so the game can be enjoyed…

    3 votes

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  15. Mobile crash issue when switching apps

    I use MTGA when commuting and I need to switch to my bus or train ticket app when boarding. This causes the MTGA app to crash and restart. I am allowed to reconnect to the previous game after selecting the right format, but this does cause a big delay that can cost a turn or a forfeit if not fast enough. I also don't want my opponents getting the idea that I'm doing this on purpose. I think this should be looked at for a future patch for mobile as I am finding it to be a big issue…

    3 votes

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  16. illegal cards in standard bo1

    i do standard bo1 (atm platinum level 3) both pc and phone .
    always i found players with illegal cards for that format, most of the are of set "phyrexia all will be one" like phyrexian arena, while i am sure to playing standard.
    cheat or bug?

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  17. Bo1 Pioneer should ban Leyline of Resonance

    It is no secret that red in Pioneer is essentially standard cards at this point due to how pushed the red aggro cards have been in the past few years. In Bo1 Pioneer constructed Red leyline creates a whole bunch of situations where the game is decided on turn 0 if you're not playing lots of -x/-x or exile removal. It is stagnating the format in the same way it did to Standard.

    It is fine in Bo3

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Historic is becoming unplayable

    Historic needs to be reformed
    The game is getting more and more boring every day
    Especially in Bo1, the most played format in your app, Magic is becoming very boring. Reanimator persist combo is very annoying. Now it consistently closes during the second turn, and it is very difficult (and boring, since the matches are all the same) to play against it in Bo1, since you should always have the exact answer in the first turn. Eldrazi is simply horrible, since I don't understand why only this deck can have such synergies that completely prevent opponents from playing. Destroying opponents'…

    1 vote

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  19. It's July 29th, and now Arena doesn't work.

    Nothing works as it should work, is WOTC using stupid Ai these days? Also the in-game bot you can use to test decks really needs an option to pick which deck the bot uses against you with the option of the bot using a deck the user has made even. The Japanese TCG Duel Masters that branched off of MTG in Japan, their digital format (A game called Duel Master's Plays) has a better deck testing bot than Arena does lmao.

    2 votes

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  20. Historic needs to be reformed

    Historic is becoming unplayable
    Historic needs to be reformed
    The game is getting more and more boring every day
    Especially in Bo1, the most played format in your app, Magic is becoming very boring. Reanimator persist combo is very annoying. Now it consistently closes during the second turn, and it is very difficult (and boring, since the matches are all the same) to play against it in Bo1, since you should always have the exact answer in the first turn. Eldrazi is simply horrible, since I don't understand why only this deck can have such synergies that completely prevent opponents…

    1 vote

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