MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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281 results found
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pioneer cannot sideboarding
Pioneer BO3 Both Play and Rank Match can use 15 sideboards, only 7 sideboards can be used
4 votes -
cannot add to side board for my brawl deck
Ran into a bug where I couldn't add to my sideboard when building a brawl deck despite it giving me an error message for empty sideboard due to karn the great creator being in my deck
1 vote -
additional lose count during draft
As I lose a draft game, I found the system counted as two loses, in the "quick draft outlaws of thunder junction". I'm not sure if this is the strategy to force players buy more gems or what. If not, please fix the problem asap
1 vote -
2 bugs: 1) no time for sideboarding, 2) adventure cards disappear after instant played
1) in Bo3, after game 1 my screen goes straight to game 2 ready giving me no opportunity to sideboard. My opponent can.
2) As with others, when I cast the instant part of an adventure card, the card disappears.
I am playing on a pc1 vote -
disconnect
If I put my phone to "sleep" by pushing the sleep wake button for more than a few seconds, when returning to the app it says "waiting for server" and then returns to the home screen. If I force close the app and reopen it, it joins the match again as is typical after a disconnect.
After rejoining a match from a disconnect, I'm unable to add cards from my sideboard. I can remove them from the deck, but can't add any cards (I then get a "fewer than 60 card" error.
Please fix the ability to return to…
4 votes -
All land
Since the last update, all of my decks draw 4+ land cards in the opening hand and I draw land for at least 4 or more turns. Most of my decks are 60 card decks with only 24 lands. In 3 round matches I add 3-5 cards from my sideboard and it has no affect. Last gave I played it looked like my opponent was having the same issue. Both games it took until the 5 round before either of us got anything out of our hands.
11 votes -
Can't edit Decks
A message that says" You can't save/edit this deck because it exceeds the maximum of 15 cards in your sideboard" keeps popping up whenever I try to add cards or change cards in my decks or sideboards. This is making it impossible to change up my decks and I also can't make any new decks either without getting the same pop-up message about the 15 cards.
5 votes -
Set Completionist II achievement not triggering after May 10th update (Reprint Collection Improvements)
I'm trying to complete Outlaws of Thunder Junction (the standard version; not alchemy), but the achievement won't trigger.
- In the set collection overview, it shows the set as fully collected (see image)
- When browsing collection and setting a filter to Collected 1x, 2x, 3x it shows Terror of the Peaks (see image)
- Typing set:OTJ q<4 yields the same result
- Opening a Mythic Booster gives me 40 gems (shame about the 1,300 gold, but wanted to be thorough)
I own 1 copy of TotP from M21 and 3 from OTJ. With the recent update, that now counts as 4 of either…
12 votes -
I cannot add a fourth copy of a card to my sideboard
This bug has continued to be a major problem when I'm trying to rank up via Best of three. I have been wary of joining any competitive even due to this issue. Please fix this has been going on for over a month.
1 vote -
visual BUG
Sometimes after I play some minutes the interface present some visual bugs or in the top menu, where I cannot see anything except white squares or during the sideboard in match games as in the attached example. It's really annoying and all I can do is to restart the application. Can you fix this defect??????
4 votes -
horizontal view + sideboard graphical glitches in deckbuilder after playing any bo3 match
On PC, after playing a best of 3 match, the card lists in the deckbuilding screen can randomly appear with a jumble of assets in place of the normal colored boxes. This has only happened some of the time, even using the same deck, and closing and opening the game can fix it, while using the Repair Game Files option does not.
1 vote -
deck validation failed
After finishing ArenaCube Draft run, I cannot either finish or edit my deck. After any submit of changes, Arena always reports "Deck validation error". My assumption is that it has something to do with the card "Abrade" which always stays in the sideboard and cannot been moved
12 votes -
Game Crashes Constantly
All on PC, game crashes when trying to re-roll quests, game crashes when clicking on "Store", game crashes when clicking on "Mastery Pass", game crashes when clicking on "Open Packs", game crashes when clicking on "Decks", game crashes when trying to select a game mode other than "Recently Played", game crashes frequently when in a match, game crashes in between BO3 matches, game won't let me sideboard in cards during BO3 even on android. This has been ongoing for nearly TWO WEEKS, reinstalled multiple times, and changed graphics display to "medium" and "low" has not worked.
10 votes -
Set rotation warning for cards that aren’t rotating!
When trying to craft cards from sets like Ixalan and Outlaws of Thunder Junction, I keep getting the pop-up warnings saying cards from these sets will rotate out soon - which is obviously not true for these particular sets. Can you guys please get it together and fix these stupid warnings? It’s very confusing/misleading. You know what sets are actually rotating out, so check your warnings for accuracy before you go live with them.
2 votes -
Can't enter Pioneer match with Pioneer deck
Can't enter Ranked or unranked pioneer BO1 match with deck that has a 15 card sideboard.
Windows 11 version 2025.49.50.9127.1160287
1 vote -
Duskmourn Alchemy card received in Edge of Eternities Alchemy pack
Playing on PC.
Played in an Edge of Eternities Alchemy draft, won 6 Edge of Eternities Alchemy packs. On opening the packs, one of them gave me a copy of Glimmer Hoarder as my rare, which is a card from Duskmourn Alchemy; users on the MtG Discord server say this is a bug.
Update 29/8/25
Since posting this bug, I've had it happen twice more - once getting an Outlaws of Thunder Junction alchemy card in a prize pack, then having the rares for two of my prize packs in a separate draft be replaced by a Tarkir: Dragonstorm alchemy…4 votes -
Bug/ Issue with my Account
When I'm playing Traditional Timeless or Traditional draft I'm limited to a 7 card sideboard. This has happened on both Android and PC. I primarily play on Android and Traditional Timeless. When sideboarding for game 2 or 3 I'm only given the first 7 cards of my sideboard even when I switch decks and the deck contains 15 sideboard cards. This started happening a couple months ago, but around the same time I had taken a break from playing, and it's still happening. I've found no work around. I apologize that I haven't added pictures, but if you…
1 vote -
Assets bugging it and not loading
Every time I play a match where I have to sideboard on Android, the top bar goes completely white and usually gets solved by a client reset. However having to reset after every game to make sure I'm hitting the right option up top is problematic.
2 votes -
Bug report
I can not add fourth copy in the sideboard in the game. Only way I can have four copies is to import decklist. I'm on Android
1 vote -
problema al guardar mazo
no se puede guardar el mazo porque dice que el sideboard no puede tener mas de 15 cartas sin embargo no tiene mas, tengo esta imagen que lo prueba
1 vote
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