MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9579 results found
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Purchase gems
It is impossible to purchase gems. Neither Paypal nor credit card works. After a short wait, it asks for the data again, or it just shows an hourglass. Sometimes Paypal also says that the password is incorrect, but this is not true.
Please fix this. I want to purchase gems3 votes -
Gemstone caverns bugged after free mulligan.
I free mulled and got a GC on the draw and it didn’t layline. No pic because, I’m a lazy alcoholic.
3 votes -
product suggestion
I feel like this is a weird way to point out a product problem, but... however you want to do it:
So, my opponent had a ghostly prison out, and I wanted to attack with one creature. I only had one treasure available BUT I also had the crime novelist out, so I should've been able to sack the treasure, gotten two mana for it, and been able to pay for the attack, but instead the program didn't process that I got another mana and insisted I needed to pay two mana.1 vote -
server connection issues
I've a lot of connection to server issues after the last update. During these everything lags. It happens during games and even then crafting cards. My internet appears fine.
2 votes -
Tutorial can‘t be finished
I can't finish the tutorial. In Part 3, the cards get stuck somewhere on the screen. I can't finish Part 4 at all. I'm supposed to select creatures to block, but I can't. Also, the cards get stuck somewhere on the screen again.
2 votes -
Game over loads and forces me to lose because I cannot act!
I was playing someone who had the enchantment where you cannot go below zero unless when you get attacked, you get poison encounters, and then they had an artifact where counters cannot be placed on anything. I had Sarkan out and several dragons, this person attacked me with 39 tokens so that propagates my dragons to go ahead and attack back each creature by each dragon. It triggered my timer and then said if I cannot act, I lose the game! How is that fair!? That’s royally screwed up! You need to fix this so we can just ultimately go ahead and have it automatically delegate the damage because I was sitting here for 3 to 4 minutes while that was going on, my timer gets triggered against me and I lose the game!
I was playing someone who had the enchantment where you cannot go below zero unless when you get attacked, you get poison encounters, and then they had an artifact where counters cannot be placed on anything. I had Sarkan out and several dragons, this person attacked me with 39 tokens so that propagates my dragons to go ahead and attack back each creature by each dragon. It triggered my timer and then said if I cannot act, I lose the game! How is that fair!? That’s royally screwed up! You need to fix this so we can just ultimately go…
1 vote -
Increasing vengeance
Card(increasing vengeance)doesnt let me copy the the spell/sorcery, and the only time it does work is if Chandra hopes beacon is out. And that's only sometimes also.shrug
1 vote -
help redirect bug
Oh yeah.... so when trying to report a bug... it continually redirects... that's fun. Especially after the client crashed and then bugged... and then several bugs for sign-in etgc...
2 votes -
Nova Hellkite crashes client
Version 2025.52.40.4732 on android.
Phone: z fold 7
Playing the card Nova Hellkite for warp cost crashes the client, the card is impossible to play without crashing.
Reinstalled multiple times, issue persists. Only occurs with nova Hellkite, other warp cards are unaffected.
2 votes -
Tetzin, Gnome Champion in Brawl
I enjoy playing Magic the Gathering Arena and have recently started playing Historic Brawl as I find being able to play with older cards entertaining and nostalgic. I have always loved Ixalan as a setting and enjoyed the double face artifacts as a card type. Artifacts in general are my favorite card type and giving myself a mini-game and deck building restrictions to utilize them are the things that I think help give magic its lifeblood that other games lack.
When the more recent Ixalan set came out I was hopeful that the dual faced cards would return and it did not disappoint. Especially when the commander cards release including a commander that specifically interacted with the dual faced artifacts. Tetzin, Gnome Champion has become one of my favorite commanders to play, since it encourages the use of “sub-optimal” cards in your deck and interesting decisions with what artifacts to craft to flip, as well as timing his flip correctly as to not get him killed in response. I find the gameplay engaging and unique to him, as there are multitudes of artifact commanders, but none that engage with the flip cards specifically. This leaves them under appreciated.
I guess I'm writing this to say I would just love to be able to play Tetzin in brawl, so I can use these cards I like to play with in a unique way. Is it worth doing? Honestly probably not for your time and effort, but I figured I'd write this to see if you could make something happen for some random 20+ year Magic veteran. Either way - Thanks
I enjoy playing Magic the Gathering Arena and have recently started playing Historic Brawl as I find being able to play with older cards entertaining and nostalgic. I have always loved Ixalan as a setting and enjoyed the double face artifacts as a card type. Artifacts in general are my favorite card type and giving myself a mini-game and deck building restrictions to utilize them are the things that I think help give magic its lifeblood that other games lack.
When the more recent Ixalan set came out I was hopeful that the dual faced cards would return and it…
1 vote -
Nerf Eldrazi in Historic
Wizards of the Coast repeatedly talked about how they try to "cure" Historic in three ways:
1) keeping fast mana out of the format;
2) limiting land hate;
3) not permitting free spells in historic.
Well, Eldrazi decks explicitly broke the first two points:
1) They have access to 2 different "sol lands", Eldrazi Temple and Ugin's Labyrinth, which allow them (and only them) to access free mana in the first turns to speed up their game plan;
2) They have Sowing Mycospaw (a card banned in legacy) to ramp themselves (and only them), looking for the lands listed in point one, and to slow down their opponents. That usually happens in turn three, destroying every possible other strategy in opponents' decks. Since it is an ability that triggers on the cast, it isn't easy to interact with if you don't have the exact response. Therefore, everyone is obliged to hard-mulligan in order to search for a single card. That's unfair, as you can comprehend. Worst of all, this card ramps while destroying opponents' lands, creating a great disadvantage.
In conclusion, it's clear that this deck plays another format, and if you play the format, it' very clear that Eldrazi decks have n necessity to interact with other decks. They just go on playing their own solitaire.Wizards of the Coast repeatedly talked about how they try to "cure" Historic in three ways:
1) keeping fast mana out of the format;
2) limiting land hate;
3) not permitting free spells in historic.
Well, Eldrazi decks explicitly broke the first two points:
1) They have access to 2 different "sol lands", Eldrazi Temple and Ugin's Labyrinth, which allow them (and only them) to access free mana in the first turns to speed up their game plan;
2) They have Sowing Mycospaw (a card banned in legacy) to ramp themselves (and only them), looking for the lands listed in…2 votes -
A screen with nothing
I was playng draft 2 picks and the PC (Windows) lost conection. So, I restart and came back to the play with 1 more time counter, but there is nothing on the screen, just the time bar. So I lost without can do nothing. If you can replace my 7500 gold to play another I will appreciate a lot, thanks
2 votes -
Commander with 4 players in MTG Arena
I’d like to suggest the implementation of 4-player Commander in MTG Arena.
To keep things balanced and fair for everyone, including players who’ve been purchasing Commander products for years, Wizards could release Commander cards in thematic blocks or waves. This way, the format would be introduced gradually, not too fast to overwhelm Arena’s economy or metagame, and not too slow to lose interest.
This approach would also give players time to explore strategies and build decks as the card pool expands, while maintaining the spirit of Commander in a digital format.
8 votes -
omniscience quick draft is falling
Avatar omniscience quick draft is falling
I I entered the Avatar Quick Draft event with the Omniscience emblem, but the program wouldn’t let me finish it. Every time I started a match, the timer froze and the game wouldn’t begin. I wasn’t able to complete the event despite having no losses.
1 vote -
Brawl gameplay freezes up
When I start a game on my android phone, Arena will select an opponent but the game freezes before the initial hands are dealt. The only option is to choose to concede to exit, otherwise the game freezes at this point. It will go through the timer and warnings but nothing else seems to work
1 vote -
Multiple Issues due to update?
A few hours ago I was still active in the Final Fantasy Draft, going 3-2 with 1 life remaining. The remaining time for the event was about 5 hours. Right now, this shouldn't have been elapsed, but the event isn't active anymore and I also didn't get my packs nor gems.
When this started, Arena had serious difficulties with matchmaking. Both pc (Steam) and phone (iOS) had no connection issues, but I was "waiting for opponent" forever and if the match pretended to load, it didn't proceed to any gameplay.
Please, Arena team, fix this and look back into your log files to find who deserves some additional packs etc due to bugged events.
A few hours ago I was still active in the Final Fantasy Draft, going 3-2 with 1 life remaining. The remaining time for the event was about 5 hours. Right now, this shouldn't have been elapsed, but the event isn't active anymore and I also didn't get my packs nor gems.
When this started, Arena had serious difficulties with matchmaking. Both pc (Steam) and phone (iOS) had no connection issues, but I was "waiting for opponent" forever and if the match pretended to load, it didn't proceed to any gameplay.
Please, Arena team, fix this and look back into your…
1 vote -
Ranked losses during bugged matchmaking
Got at least 3 games before knowing the matchmaking and game was bugged today, just hit mythic so I need me record to remain my gameplay only please.
1 vote -
Draft cancelled during down time
I was in a draft during the recent issues, a quick draft. Couldn't connect to play partner so I closed the client, reloaded and now it shows no record of me having been in the middle of draft.
1 vote -
Sparky Stuck Thinking
Playing a game of Vs. Bot with a preconstructed deck. I have 2 Dawnwing Marshals in play, one of which is equipped with Goldvein Pick. I also have Dauntless Veteran and a 1/1 Frenzied Goblin. I have 11 mana open. Sparky has Ilysian Caryatid, Treetop Warden, Generous Stray, and Rumbling Baloth in play, and 14 green mana open. Sparky plays an Affectionate Indrik, then is unable to select a target for its ability. I have been waiting for Sparky to select a target for Indrik to fight for 10 minutes.
1 vote -
Better rewards for Draft and Quick Draft
I love playing draft and quick draft on Arena when there aren't events at the physical stores near my house. The format is competitive and quite difficult to win all 7 games. Arena could offer better rewards to further incentivize the format, for example, offering gold rewards in addition to gems for a certain number of wins, or more gems as a reward to encourage new drafts and more matches. I believe it's the most fun format.
1 vote
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