MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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541 results found
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continual freezes during gameplay
My arena client continually freezes during gameplay and eventually crashes out with windows error.
It seems to most commonly happen when a special effect is being played for a card that has one, so the ability to turn those off might be a useful start. At the moment it's unplayable.
278 votes -
Game auto-crashes
Ever since the most recent update from today, the game is crashing whenever I try to move from the initial home page. It just closes on my phone whenever I try to go to any of the main tabs.
1 vote -
Arena client unusable on Mac
The Arena client is completely broken on Mac OS. For months, it has been slow, unresponsive, and crashes when opening any tabs including shop, decks, and even starting a new match. Since the update for Edge of Eternities, it has begun to crash my entire OS and cause full unprompted restarts.
I have repaired the files, uninstalled and reinstalled them through multiple platforms, and the issues persist. I cannot even open the settings menu in game to open a bug report and needed to come to the website manually.
1 vote -
One Ring crashes IOS Mobile App
When i play the One Ring or when i put a Burden Counter on it to draw a card my mobile App crashes. I can restart the App but it happens everytime with the One Ring.
2 votes -
Android App Crashing
Since the most recent update of the app I cannot get past any of the main menu options into a game, aside from yesterday when I loaded into a draft and the game crashed and auto drafted all of my cards for me.
1 vote -
Marang River Regent crashes Android
In a single game, my opponent cast Marang River Regent twice; both times, my client froze after starting to bounce two permanents, and crashed. "Fortunately" I was able to open the app again and get back to losing the game, but both times took about 30 seconds between them casting the Regent and me being able to take any actions in the game; I really hope they didn't think I was tilt-quitting or something!
2 votes -
Game crashes anytime I try to play or open the deck creation screen.
My game can load the main menu and I can click into the store. Anytime I try to click 'play' any specific event or go to the deck screen the game crashes immediately with no error message. I've updates my mac, I've uninstalled and re-installed the game but nothing works.
5 votes -
Arena crashing during drafts
Twice in the past week, Arena has crashed - once during p1p4-p3p2 of a draft, and the other during a game (I already got refunds). Both times it took a long time to restart. To reproduce it, play an EOE premier draft on Mac. I don't know what beyond that caused the crashes.
1 vote -
"Waiting for server..."
In every game, the game crashes and gets the message "Waiting for server..." and nothing else happens until I close the game
30 votes -
App crashes on start (iPad OS)
The App crashes when trying to load „start sequence“ every single time. This has not happened before the latest update (2025.48.5). I am running it on an iPad Pro 11 inch, 3rd generation, iPad OS 18.3.2.
2 votes -
Grim Captain crashes game
every time my opponent crafted the Grim Captain to flip it my game crashed. playing on mobile.
1 vote -
Renewal Egg rewards
I opened my renewal egg and received nothing, then my game crashed :p
21 votes -
Arena crashed during game
Arena crashed during a game in premier draft and I couldn't restart it, it wouldn't load, causing me a loss.
1 vote -
local install on pc crashing after FF update
Local installed MTGA client crashes after Final Fantasy update.
Downloaded the client from the site uninstalled the old version installed the new version.
when moving from the first screen to the start a match screen the screen stops reacting after clicking on anything, that screen the firebar is not moving fluent.
when clicking on the store icon the screen blocks.
Yesterday before the patch i could play fine, via the steam client it also works3 votes -
Game keeps crashing
Using the iOS app. During matches in the Jump In Avatar event, the game unexpectedly freezes. There is no clear cause of the problem so I don’t know how you can reproduce the issue. But once the game reconnects, I have lost a turn while my opponent kept playing. I was essentially locked out of the match while it continued without me. This could be due to the complex came mechanics of the Avatar set or simply a server connection problem, but regardless nothing like this has happened to me before. Please look into it.
2 votes -
(Android) Following September 2nd, 2025 patch : game crashes or freezes when accessing Decks
(Android) Xiaomi 11 Lite 5G NE
Following September 2nd patch : game crashes or freezes when accessing Decks
When trying to access the Decks tab, the game crashes back to the "desktop".
Also happens when trying to access Decks from an event (for example Midweek Magic) : I cannot select a deck from my list, therefore I cannot play this event...
Also happens when trying to edit any deck from "Play"
This bug is absolutely replicable, 100% occurence since yesterday's patch.
So for now I can only play my decks that have been previously played from "Recently Played".…
1 vote -
Crashing
Everytime i play a game, the server disconnects. Tried validating files and now it wont finish that without kicking me from the server.
1 vote -
The game freezes and crashes when choosing Teferi
When looking at cards for a deck, if you click on Teferi Temple Pilgrim, the game freezes and crashes.
2 votes -
Game Crashes When Exiling
This started yesterday 10/7/25. When in Standard Gameplay, if my opponent warps in a creature, when it is warping to "exile" in their hand, the game crashes. I have to re-open the app and it will immediately try to add me back to the same match, but the loading screen will have "Description" repeated over and over again with overlapping font. It will take re-opening and crashing multiple times before I can get back in and I've usually lost a turn or two. Today I tried warping in a card of my own and the card did not…
1 vote -
Elspeth, Storm Slayer Crashes Game
I play on android and whenever I or an opponent casts Elspeth, Storm Slayer my game crashes. This has happened 4 times in a row now. When I try to rejoin the game it also crashes. I have to force stop the app or wait until the game is finished before the app works again.
1 vote
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