MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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607 results found
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APP LOCKING UP IN THE MIDDLE OF RANKED PLAY
Tired of app locking up in the middle of a ranked match... causing me to lose the game. I try to close app and reopen but app hangs up unless I try again and then TURNS have gone by wothout my play. Then I lose. Sick of this!
Despite claiming feedback is important, all of my "frowny face" feedback has been unquestioned.
1 vote -
MTG Arena plays two different background musics at the same time after a draw game after a long waiting for matching
When a player attempts to play a game, they may experience some long waiting for a match (perhaps 60 seconds) and then entering a game that suddenly ends in a draw. (This behavior is not what I'm reporting as a bug.)
If it happened, the background music played during the suddenly-ended draw game keeps playing after leaving the battlefield. Then, if they play another game immediately, MTG Arena plays two different background musics, apparently one from the draw game and another from the new game.
Steps to reproduce the bug
- From the home screen, Play > Find Match > Rank…
6 votes -
got game loss from "Cancel buttom"
clicked the cancel botton in my draft game search, and ended up with a loss. I'm very close to mythic and this kind of thing happening is very frustrating, although I respect why they don't edit peoples ranks.
Also ****** to get a loss and potentially not the get the gem rewards that I might have otherwise gotten.
7 votes -
cant cast instants
i lost several standard ranked games because i cant cast any instant spells during enemy turns. pls fix this bug
4 votes -
Daily Wins are breaking the health of your play queue and driving people away
The behavior of players around the 15 daily wins is turning the Standard Play queues into one of the most toxic queues in the game. You know there is a problem when the common wisdom of the game is "just play Ranked, you'll have an easier time." This stems Directly from the 15 Daily Wins quest. People seeking fast wins pile into Standard queue and grab fast aggro decks that win in 3-5 turns. However, that isn't all. Because the nature of the queue is fast games there are many players that opt for forcing a fast surrender. Roping…
9 votes -
cheating in brawl
Congrats on cheating in brawl. You deserve to get cancer. It'll match your disgusting deck that you had to cheat with by top decking every single card needed with your huatli. I hope to read your obituary soon you cheating scumbag. Getting ocelot pride to trigger when you didn't even gain life. In addition to playing monstrous vortex and ghalta stampede tyrant. You're why people who play Magic are made fun of for being fat and having no life. Sorry you're so pathetic you have to cheat at this terrible worthless game made by a terrible **** eating company.
1 vote -
Make conceding in ranked at sorcery speed* only on your turn*
Please make it to where on ranked matches you can ONLY concede on your turn, and have less time to be away from your screen. Im trying to get achievements and its impossible bc everone just quits before my damage can go through and it's extremely funny yet irritating
1 vote -
Convocação lunar
Lunar Convocation was not creating a 1/1 bat when I gained/lost life. I would like a refund for my draft. It impacted critically my gameplay
4 votes -
Mastery Pass Reward Bug (Not receiving notifications of items received after Level 60).
I couldn't confirm until just now when I ranked up, but it seems for the past two mastery pass seasons I have NOT been receiving my uncommon card rewards past rank 60. I suspected it first during the Edge of Eternities set but wasn't actively paying enough attention. Just NOW I ranked up from 61 to 62 and did NOT receive a card reward. Given the consistency of this bug, I believe I should have been awarded a good 10-12 cards from the Edge of Eternities pass that I just never received.
I do know that I haven't…
2 votes -
Suggestion: Ranking System and/or Indication for Different Skill Levels
This is coming from a completely new mtg player (started last week of May 2025), and I would like suggestion some way to match players based on skill/comfort level. I understand Starter Deck and Jump In is meant to even the playing field between new players and veterans, but it's still very obvious that it doesn't help. The Suggestion is this: players on Arena choose a level, for example Novice/Beginner, Intermediate, or Veteran, then create a settings for matches that you can choose to play with others of the same skill or all skill levels or two of them etc.…
2 votes -
Please fix the algorithm it makes the game unplayable
Please replace the algorithm for a better deck shuffle system; the algorithm makes the game unbearable in the higher ranked categories. I’m at the point where I don’t even want to play it anymore.
4 votes -
Infinite loops, card stacks
So magic wtf did y'all do to this game. I'll tell you, you overly complicated it to the point cards can infinity loop with 2 cards. Historic is the only thing I play and I'm stuck playing black decks that can instantly kill me by gaining 1 life. Green decks that make 4/4 with Rosie and infinite combo.
You have sooo many cards that allow over 4 cards in the deck and stack with each copy. This is pathetic, ban the cards that infinite loop; get rid of "any number of xxxxxx card is allowed". Bring the game back…5 votes -
start your engines
Either player putting a spell with the Start Your Engines mechanic on the stack has regularly caused my game to crash, causing me to lose ranked matches in Standard as well as Premier Draft games
4 votes -
Inaccurate Rankings MidWeek Magic
In MidWeek magic this week, I had a diamond icon next to my name, as did my opponents. My opponents definitely played diamond-level, but I am bronze in limited and platinum in constructed - I have never been diamond. Please fix this in future events.
1 vote -
September ranked rewards incorrect
September rewards according to the weekly newsletter were supposed to be Honor and Consult The Star Charts card style. When rewards were distributed I received Vote Out and Lightstall Inquisitor instead.
Will the posted rewards be sent out at some point?
1 vote -
Wrongly processed time-outs
I just experienced a bug, where my opponent - on their turn - triggered an enormous amount of abilities (white rabbit deck, life gain + hare) through reanimation, while their library was out of cards (I would've won on their next turn).
I was completely tapped out, so i could not interact while all effects were being processed, but at some point the game decided to count down my time-outs instead of my opponents. When it was finally my turn again I just got a defeat screen and it was over for me despite it not being my fault…1 vote -
Too many hackers/cheaters and no way to report or ban them
MTGA has always been a cheaters paradise but now every mode is close to unplayable.
There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
A "casual mode" would be handy where both players are limited to standard decks.- This is a card game - you never get beaten on skill, you…
7 votes -
Why do I get a losing streak whenever I get to Platinum 3 when playing ranked, it has happened 10 times in a row?
Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use…
2 votes -
Decks not being valid on multiple formats
My decks from pioneer and standard are not valid on their formats, despite not having any invalid cards, I've been unable to play ranked for days!! I have tried making a new deck from scratch, exporting and importing again and deleting the old one and nothing works!!
4 votes -
Quick draft challenge reward not working
- How to reproduce (most likely this is the cause): I have started a Quick draft for Aetherdrift about a month ago using the quick draft token you get for starting but I just played one match and then didnt open arena for a week or so. That means the event ended with me having only 0:1. There was also no rewards collection message, no nothing. After that I played two Final Fantasy drafts, one 4:3, the other 7:1. But the challenge for "playing 3 quick draft matches" is still at 1/3. So just start a quick draft with this challenge…
2 votes
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