MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4089 results found
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Tiered Spell Restoration Magic Freezes Client
Restoration Magic (tiered spell) freezes the game and doesn't allow selection and forces timeout on Android OS.
4 votes -
Asset Manifest Error
I am posting separately because this was not an issue earlier today, or ever since I have played the game. I try to load the game from steam, and get Retrieving Asset error with a retry - and when I click retry same thing. It just never works anymore.
Give us the steps to reproduce the bug - I load the game from Steam on my computer. Then I get the error on the loading screen.Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC, Steam.Enter the actual results you’re experiencing - Asset Manifest Error, retry? (loops)Enter the expected results of the feature- The game should load and work like it did a few hours ago.Add any relevant screenshots/videos N/A - it looks pretty commonIf you found a workaround, please add workaround steps. - None
To help the trouleshooting along, I am on WIN 10, I went into my steam folder, deleted the downloads folder, then uninstalled and reinstalled the game. Still got the same error.
I am posting separately because this was not an issue earlier today, or ever since I have played the game. I try to load the game from steam, and get Retrieving Asset error with a retry - and when I click retry same thing. It just never works anymore.
Give us the steps to reproduce the bug - I load the game from Steam on my computer. Then I get the error on the loading screen.Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC, Steam.
…Enter the actual results you’re experiencing - Asset Manifest Error, retry?
2 votes -
Arena down, not connecting "Error Updating Data"
I'm connected to the internet but getting "Error Updating Data: Please check your connection and try again"
My connect was lost in the middle of an event game.
2 votes -
mocking jay
the first time you cast mockingjay when you chose to pay any amount of mana for the spell, you get one less mana to help copy a creature. the first mockingjay you cast if you pay (1) mana to play the spell, you should get to copya creature that costs up to (2) total. It doesn't. It only behaves appropriately after you've played the spell or attempted to play the spell and then canceled the spell and tried again. After that, the spell works correctly for any other copies you play.
1 vote -
this is why your employees should die
This is why people hate your ******* game you cheap greedy cocksuckers. You ban ******* strip mine in historic but allow it in the ranked format? You guys are cheap greedy cocksuckers and I hope every single one of your employees dies of cancer. You can't even curate the format because you need to sell cards like mana drain. Your employees should all be sentenced to death. You guys cheat and this game cheats. I look forward to you all hanging yourselves.
YOu guys can't even curate your own format. I hope every single one of you **** suckers dies a painful death!This is why people hate your ******* game you cheap greedy cocksuckers. You ban ******* strip mine in historic but allow it in the ranked format? You guys are cheap greedy cocksuckers and I hope every single one of your employees dies of cancer. You can't even curate the format because you need to sell cards like mana drain. Your employees should all be sentenced to death. You guys cheat and this game cheats. I look forward to you all hanging yourselves.
YOu guys can't even curate your own format. I hope every single one of you **** suckers dies…1 vote -
opponent's Beseech the Mirror did not give me priority
Opponent cast Beseech the Mirror using Bargain. They searched for and cast Day of Judgement. The game did not give me priority to respond to Day of Judgement though I had Earth Kingdom Protectors with numerous other allies in play, and untapped lands that could cast an instant in my hand.
I assume the problem here is the nature of casting as a part of resolving Beseech. The second spell still goes on the stack so there should be time for responses.1 vote -
Product Suggestion
More options in deck building. Like being able to create your own subcategories, such as putting all of your cards together that destroyed Target artifact no matter the color. Obviously more options than just one or two. And then the option to test your deck against the bot and be able to pick the parameters such as the deck style that the bots going to play with. So if I'm trying to build a standard deck the bots can play with standard rule deck.
1 vote -
The arrow back to the deck doesn't work with draft decks on mobile
They made it impossible to go back when you checked the details of your deck on mobile. The game only wants me to rename the deck. It's mega frustrating!
1 vote -
search
When I am on the "Decks" screen I can search for my deck, but when I click "Play" I just have a massive lists of decks and they are in no particular order.
Can we get a search box / filter on the "Play" screen?
1 vote -
BUG: Deathmark leaves creature on battlefield
As mentioned I played a game where my creatures were destroyed with Deathmark (1B). The problem is once destroyed they remained on the battlefield but couldn't be interacted with. However, they were not in the graveyard so they could not be interacted with via Valgavoth's Faithful or Zombify. Attaching log files incase it helps
1 vote -
App crash in quick draft match
Mobile app crashes during quick draft games. When I reboot the app, it reconnects me to the ongoing match and, if my opponent is attacking, I am unable to allocate blockers. Happened 3 times in a single match and cost me the game due to being unable to block damage each time the app crashed.
Attached is a screenshot of the app prompting me to allocate blockers and highlighting the available ones, but I am unable to select them. I am however and to press every other button on the screen including: going into the settings, emoting, selecting "no blockers" and auto-skipping my phases.Mobile app crashes during quick draft games. When I reboot the app, it reconnects me to the ongoing match and, if my opponent is attacking, I am unable to allocate blockers. Happened 3 times in a single match and cost me the game due to being unable to block damage each time the app crashed.
Attached is a screenshot of the app prompting me to allocate blockers and highlighting the available ones, but I am unable to select them. I am however and to press every other button on the screen including: going into the settings, emoting, selecting "no blockers"…1 vote -
When Emet-Selch Unsundered become transformed while i am playing on iPad,i just cannot scroll to select my hand and graveyard
When Emet-Selch Unsundered become transformed while i am playing on iPad,i just cannot scroll to select my hand and cards in graveyard.
3 votes -
Playing on widescreen constantly resets full-screen
Playing on PC with a widescreen monitor, the full screen setting is constantly resetting and you have to go enable it every time at the end of a game, super annoying. Tested on two different monitors/PCs config.
22 votes -
Faerie Fencing Not Targeting Creature
I recently played a game where my Faerie Fencing couldn’t target an Angel creature. I couldn’t find a single card on the field that would prohibit this. This resulted in loss of board control and concession.
1 vote -
Color Challange Computer Opponent Freezes
Throughout the Color Challange, there be times when the computer seems to be thinking longer. Many of them usually continue, others either take longer or seem to noth function. Many of the other asthetics/features are functionable. How many others hath reported this & noth be fixed?
1 vote -
App freezes when selecting emotes during gameplay
Since the latest update, I regularly experience a freeze during gameplay when I click on my profile image to select an emote. It is at a point where I will not interact with opponents during ranked matches in fear of the app locking up.
I cannot reproduce it. It seems to occur after I’ve already had a couple matches played. This is on iOS I have not had this occur on desktop.
1 vote -
Waiting for Server
Everytime I am in the store and click on the button to purchase Gems, I get the black screen overlay with the message "Waiting for server" and the application gets stuck on this loading screen. Normally, I get a popup window within the app to make a purchase but that window never opens, just the waiting for server message. I think this started happening with the Avatar release. I am on a Macbook Pro with an M1 chip.
1 vote -
Two turns on first turn bug abuse
I just had someone abuse the timer mechanic or something to get two first turns. it was the first turn, they played a land, and then waited until their timer was about to run out. suddenly game said it was their turn and they played a land and 2 creatures faster than the game animation could handle it. then they had 2 untapped lands, two creatures, and played ANOTHER land. after finishing their turn "normally" it was my turn and i drew my first card.
1 vote -
internet disconnecting back to menu
Technically two issues.
1. If my internet disconnects for a second, the game boots me, mid-match, back to the previous menu.
2. Ending the process via Task Manager will get me back in the game, but sometimes won't allow me to block with my creatures if it happened during the Declare Blockers step. (this has happened more than a couple of times)1 vote -
AI Art Winter Avatars
I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.
Issues with Oko:
-Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
-There are two belt segments with holes, implying two belts, yet only one buckle.
-The end of the tucked belt can’t be tucked into the buckle as drawn.
-The belt wraps three times around his left hip but only twice around his right.
-The belt should end after the rivets, but it continues behind the dagger.
-Oko’s scarf wrappings don’t follow a coherent structure. Both ends seem to wrap clockwise around his neck.Issues with Vivian:
-Vivian’s belts appear completely flat to the viewer despite her dynamic pose.
-Her corset’s base leather layer should have a seam that’s missing.
-The buckles vary in size and shape in ways that look unintentional rather than stylized.
-The fingers on her right hand are all the same length.Individually, any one of the issues above could be dismissed as an artistic choice. Taken together, though, they point to the irresponsible use of generative art. If these avatars are meant to represent handcrafted artwork, the inconsistencies need to be addressed.
I understand that A.I. is everywhere and essentially unavoidable. (Heck, I even used it to edit this complaint.) It can be a valuable tool that, when used responsibly, can enhance an artist’s work. However, the winter avatars cross the line from “A.I. assisted” to “A.I. created” for me and the inconsistencies in the artwork make that hard to ignore.
Issues with Oko:
-Oko’s belt has metal rivet holes, but the belt’s needle doesn’t pass through a rivet.
-There are two belt segments with holes, implying two belts, yet only one buckle.
-The end of the tucked belt can’t be tucked…1 vote
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