MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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541 results found
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Ral Crackling Wit Crashes Mobile
When playing Ral Crackling Wit on mobile the game crashes. Phone is current version of Samsung android as of date 12/14/25 with current MTG Arena version.
Happens whenever Ral is played by player or opponent. It will successfully go on the stack but once resolved it elongates the image then crashes until match has timed out. It works just fine on desktop version.
1 vote -
Game keeps crashing ever since Final Fantasy updates
I submitted a service request (4549821) stating that my game keeps crashing. Almost every game I have played since the Final Fantasy update my game has been crashing in the middle of matches. Attached is the loading screen I get every time I try to reload the game. The game won’t load until I loose the game due to time running out. I have uninstalled the game and reinstalled it and I am still having this issue. Additionally, attached is the email stating that I should drop my issue here.
2 votes -
Client crashes on Mac when trying to click anything
Client crashes on Mac when trying to click anything (Decks, Play, etc.)
I've reinstalled twice and the issue has not gone away.
2 votes -
alchemy historic changes
This change for historic is outrageous. Why should the historic card pool be nerfed for this fancy new separate standard mode?
This change is just plain stupid and kills mtga for me.
No new changes to the client for years, no introduction of existing table top modes. The client crashes at random times since 2 or 3 patches ago.It would be far better to clean up your mess before expanding onto it and dragging the only worthwhile thing for me down with it.
I' am currently considering dropping mtga all together when alchemy goes live
225 votes -
Black Screen (the Game is crashing)
i just found a black screen bug can you fix this black screen please
3 votes -
Ragavan Bugged, Crashes my game
I play a mardu mobilize deck with Ragavan. Whenever his ability activates after dealing combat damage, my game crashes, and I can't reopen the game till, I beleive, I time out and lose the match, I don't know since when I try and reopen the game it crashes right as its rejoining the match. I'd reported a bug earlier this week, but this confirms that it was Ragavan's ability causing the bug. This happened after the most recent update, please patch it.
1 vote -
Game Crashed on Opponents Turn
Game crashed it just said it was opponents turn for well after the time the game allows for during a round. I started clicking on the report the bug link on Arena and was redirected here.
2025.49.0.8799.11499571 vote -
Crashes to main screen
On IOS when playing best of 3 the app will randomly leave the game and return to the main menu. Also occasionally occurs when rejoining the game with match in question. The match can usually be rejoined by rebooting the app or attempting to enter the play queue, but sideboarding is impossible for the remainder of the match.
2 votes -
Game crashes on mobile (pixel 7) when cards are returned from battlefield to hand
Bug:
Game crashes when a card is returned from the battlefield specifically to your or your opponents hand. Occuring on mobile only, does not occur on PCPhone: pixel 7
Steps to reproduce:
- opponent plays any card
- play unsummon to send it back to their hand
- game crashesSteps to reproduce
3 votes -
MTG Arena crashes at launch
Crashes when launching after 11/10/25 update for Avitar. Starts update with Avitar background screen, then drops completely. Gives message that Apple has been sent a message about the incident. Mac Air M1
1 vote -
Crashing when casting [[longstalk brawl]]
Platform IOS
When I’m playing brawl, if I ever cast [[longstalk brawl]] my game just crashes. To reproduce just cast the spell, I’m not sure if it’s a weird interaction with my deck as a whole so here is the full deck list:
Commander
1 Byrke, Long Ear of the Law (BLB) 380Deck
19 Forest (MOM) 281
19 Plains (MH3) 310
1 Command Tower (ANB) 118
1 Selesnya Guildgate (FDN) 694
1 Warden of the Grove (TDM) 166
1 Arcane Signet (ANB) 117
1 Mossborn Hydra (FDN) 107
1 Heroes' Bane (FDN) 639
1 Selesnya Locket (GRN) 240…2 votes -
Arena crashed during match start up
Arena crashed during startup of a match causing me to lose a match. I would like a refund.
1 vote -
Scute Swarm and Inn Keeper Combo
When the same trigger happens and it hits the stack eventually it will come up with "choose a different action or the game will end in a draw"
I am playing an opponent
It doesn't matter what the opponent brings to the table
Its the active players stack or myself or whoever has the Scute swarm/Inn Keeper comboI Summon Prosperous Inn Keeper
I Summon Scute Swarm
after abut 64 Scute Swarm's and playing a land the stack gets so full the "warning" is triggered
and a then the game will crash with a draw1 vote -
program crashed
due to the new season actualization the program was running badly so i couldn't stand the matches and lost the draft i was playing
1 vote -
Bug pendant une draft majeure.
Bonsoir, j'ai malheureusement expérimenté, et ce a deux reprises, un bug durant mes drafts m'ayant, suite à l'attaque d'un adversaire (deux fois avec une bête douée d'un équipement), fais crash le jeu et m'ayant mis dans une interminable fil d'attente lors de mes relances du jeu. De fait, j'ai donc perdu deux parties lors de deux sessions de draft différentes et j'en suis pour le moins peiné. D'autant plus que les drafts de l'actuel set sont terriblement addictives. Je vous remercie pour votre attention, et vous souhaite de passer une bonne journée, ou une bonne soirée !
1 vote -
game crashes after initial loading
the game closes after the initial loading, I open the game from the epic games luncher, the game opens, the screen starts, and on the "loading initial scene" screen it crashes and closes, I play on Mac and until the day before I played normally without problems
1 vote -
Chocobo Kick crashed game several times
Playing mono green and everything i use the chocobo kick spell and activate its secondary effect game crashes after selecting the target creatures.
1 vote -
Games crashing and returning to Home Screen.
Occasionally, during gameplay, the client will close the match I’m in and return to the Home Screen or event tab. This occurred while I was playing the Pioneer Showcase, causing me to get a game loss as I was unable to restart the client and connect again.
4 votes -
Game Crashing During Draft
Game crashed during a game of draft and refused to reconnect to the game when I relaunched - put me in a 40 second long "waiting" screen before saying I had no internet connection (I did). I tried to launch the game on my phone and had the exact same issue when trying to download an update - it kept disconnecting me from the game. It only allowed me to reconnect when I assume the game was over, as it kept stopping me from rejoining the game in progress.
This happened across a macbook and then an android phone.
…
1 vote -
Please allow animations to be disabled
The animations on both the card sleeves and in-game slow my game down to the point of crashing. Please allow an option for these animations to be disabled.
16 votes
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