MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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482 results found
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BUG: Playing on Android, my game crashes every single time I cast my commander Muldrotha. Every single time in game
Playing on Android, my game crashes every single time I cast my commander/brawl Muldrotha. Every single time in-game
3 votes -
Android game crashes repeatedly when entering ranked match, until match is forfeit the game crashes on load making it unable to play
Title. Most likely due to MTX as the store also crashes.
1 vote -
Game keeps crashing when I click the play button
Since the new update I can’t play the game anymore on ios since it crashes every time I click the play button
1 vote -
App crashes when cards that impact lots of things enter
App crashes when cards like Split Up, or Fumigate are played.
1 vote -
Omniscience games don’t start
Games load in and don’t get past opening hand. Game crashes out and reloads in main screen
7 votes -
Crashes during midweek magic when playing card the clutter cluster
When playing the clutter cluster in midweek magic draft event client crashes everytime you attempt to cast it
1 vote -
Connection issues during draft games
In the last two days i lost 3 draft games due to connection issues.
Once the game froze as soon as i hit the "play" button and i found an opponent.
Another time my opponent went for a double block, i pressed pass to damage and the game froze.
Another time the game crashed during sideboarding.
I feel like i should have one draft refunded, since 3 games equals a draft, but i even more hope that you manage to solve these issues.
Hope those log files can help, even though i don't know if they are accurate.19 votes -
Flash Bug?
Why can I not cast a flash based card in response to my opponent's spell? There was no other card on field with flash , and I had the correct amount and type of mana. Can you please fix this game, inbetween random crashes, and all other sort of ****, this is why I would never recommend or spend any money on this "game" in it's current state, probably lose some friends over this if I did.
13 votes -
mac
The Mac Client is getting stuck at Loading Decks or Store or Play button.
this happend After update 2023.24.0.1057.986775.Before the update it only crashed sometimes but I could do everything in the game, please HELP!
9 votes -
Graphical Error Spontaneous Resizing of Game Window in Fullscreen
Spontaneous Resizing of Client Window in Fullscreen Mode
when playing the game occasional the game will freeze/ experience a lag spike before resizing the game window. objects in the window remain full sized and crowd the screen. a workaround for this is to open the graphics menu which causes the graphics to reset to normal however the game will continue to lag and even repeat the action sometimes crashing or forcing me out of the game as the round timer timeouts before the lag stops or graphics are displayed properly again.16 votes -
Fix these connection issues and game crashes!!!!
The fact anytime there's any minor network or internet connection issue the game crashes is ridiculous. For the sher size of your company and the amount of revenue you receive from just arena this game should be perfect not a cash grab were u don't have to update and fix the fundamentals of the app this has been going on since I started playing years ago atleast then you wouldn't get booted and have to reload from the boot up screen and this has happened on every single device I've played arena on. There are thousands of post complaining…
1 vote -
Ever since last update, app crashes shortly after entering historic brawl matches
App crashes as stated above
1 vote -
Android game crashes each time I draw a plainswalker card
Each time I play a plains walker card the android game crashes, if I restart same happens. Can't use plains walker cards! It's been three weeks like this
1 vote -
Installation Problems plus Frequent Recurring Game Crashes
Regarding MTG Arena for Android.
Memory is NOT my issue because my tablet has plenty. But during download and installation of the update released August 19th, 2025 my tablet froze up several times during the download. Once I got to about 512 Meg remaining to be downloaded, it finished without further issues.
However after the initial match during game play, the game now kicks itself out of the active mode during the moment that a new opponent is selected. Tapping the game's window to reopen brings up a black screen with frozen game. Exiting the game entirely and reloading doesn't…1 vote -
All of my emotes are gone
Playing on iPad, the client crashed while I was in the middle of a game. When I logged back in, all of the emotes I had were gone. When I go to the emotes page in my profile, it displays a message about how I can unlock emotes along with a confirm button. Clicking confirm takes me back to my profile. While on the emotes page, however, I can see behind the message that I have 0/10 stickers and none of the text emotes beyond the default ones. Please restore all of the emotes I had collected. Thanks!
18 votes -
Kept crashing every time I tried to play Unholy Annex
On the MTG Arena app for the Apple OS the client kept crashing ever time I tried to play Unholy Annex. Unable to play card because of bug caused a loss in event.
3 votes -
Subject: Game Crashing When Launching or Opening Booster Packs
Subject: Game Crashing When Launching or Opening Booster Packs (Possibly Related to Final Fantasy Event)
Hello,
I’d like to report a recurring issue I’ve been experiencing with MTG Arena. Recently, every time I try to launch the game or open a booster pack, the game crashes and becomes unresponsive. After a few seconds, I get a system message saying the application is not responding.
This issue started happening around the time the Final Fantasy event was introduced, so it might be related. I’m not sure if the event or recent update caused this, but it has made the…
1 vote -
Smothering tithe crashing the game
On android, Playing against sparky, whenever I attempt to play a smothering tithe it closes the game
1 vote -
MTGA is now unplayable on my Android Galaxy S24 after the most recent update.
Every button i press introduces graphic lagging and game crashing.
5 votes -
Sheoldred the apocalypse crashes game
Anytime I play sheoldred the apocalypse after the new update, my game closes on mobile and will not let me back in, im assuming until my timeouts have been used and ive forfeit the match
1 vote
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