MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3461 results found
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Match crashes after sacrificing something
I'm unable to play MTG Arena in my Android device because it crashes always when I or my opponent are sacrificing something (Clues, Movilize tokens, Treasures, Evoke, ...). The game freezes and my timer goes on without chance to respond or even surrender the match (the button just disappears after trying to surrender).
5 votes -
Priority error
My opponent cast a card draw spell with card selection at the end of my turn, tapping them out. I was given priority to cast my own spell. I waited to allow them to draw and priority automatically passed through to their next main phase. As a result I was unable to resolve my spell while they were tapped out and recorded a match loss when they countered my card draw at the end of their next turn.
You must give me priority when I have an instant or I might as well go and install hearthstone.
4 votes -
MTG Arena Unplayable on Xiaomi 13T Pro After TMNT Update – Unreadable Text, Lag, Freezes, Lost Progress
I’m playing on a Xiaomi 13T Pro running Xiaomi HyperOS 3.0.4.0. Since the TMNT update on Tuesday, MTG Arena has become effectively unplayable on my device. Text and numbers are replaced by unreadable square boxes, and inputs are severely delayed (for example, trying to play cards from my hand). This regularly results in the game freezing entirely or timing out, which directly causes avoidable losses.
This issue has been happening consistently since the update, and it has already made me miss multiple daily quests and ongoing progress/rewards. As someone who plays every day, this is extremely frustrating and has significantly impacted my ability to play and earn in-game rewards.
Given the duration and severity of the problem and the progress/rewards I’ve lost through no fault of my own, I would appreciate compensation once the issue is resolved.
I’m playing on a Xiaomi 13T Pro running Xiaomi HyperOS 3.0.4.0. Since the TMNT update on Tuesday, MTG Arena has become effectively unplayable on my device. Text and numbers are replaced by unreadable square boxes, and inputs are severely delayed (for example, trying to play cards from my hand). This regularly results in the game freezing entirely or timing out, which directly causes avoidable losses.
This issue has been happening consistently since the update, and it has already made me miss multiple daily quests and ongoing progress/rewards. As someone who plays every day, this is extremely frustrating and has…
5 votes -
white stripe on the top of display
After some Bo3 matches, this one bar appears at the top of the display and it won't go away until I restart the game. This is been happening for years and years and years and years and years and years. I see several, several, several, several posts about it.............................................................and nothing. You make sure to kick out a set every 3 weeks though huh? Not enough money in fixing your game, I guess.......................................................................................................... I'm not uploading a photo, because the 1,000,000 other reports on this matter include one. Thanks!
3 votes -
Automatically exits fullscreen
When I exit or enter a match it automatically resets my resolution to windowed and i have to manually go into graphics to change it back
4 votes -
Ban Bloodthristy conqueror from ranked
Blood Thirsty Conqueror makes ranked feel awful as it is 1 half of the easiest 1 2 combo that ruins a match as there is no counter to it during the opponents turn.
it cheapens any actual deckbuilding and ruins the format
4 votes -
BUG : authntication failure
The user authentication system is currently experiencing major issues.
Repeated login attempts are made by the client software and recieve the "Authentication failed ...: timeout" message. I was booted from the system mid game and now I am not able to login.5 votes -
Sparky Bug
I am having an issue with Sparky though. I have reached Rank 3 in the spark rank, but the quest won't complete.
As a result, I am constantly harassed by Sparky at the home screen.
7 votes -
Frozen in combat step
Game keeps freezing during combat step. Can still interact with familiars but can't take further actions. Please help. I'm on the mobile client.
5 votes -
Game unplayable, freezes constantly
Since the latest TNMT update the game has become nearly unplayable. It freezes multiple times per match. If I’m lucky I can exit and reenter quickly enough, but most of the time that doesn’t work and sometimes the match is counted as a loss regardless. I’m on the lates iPad OS. This is a serious problem you need to fix immediately. Can’t imagine I’m the only one affected. I am not going to risk putting any actual money into this game until it is fixed as it is too much of a risk that I’ll lose because of this bug. It seems to have a particular problem with sacrificing food tokens, but seems to freeze after a huge range of triggered events.
Since the latest TNMT update the game has become nearly unplayable. It freezes multiple times per match. If I’m lucky I can exit and reenter quickly enough, but most of the time that doesn’t work and sometimes the match is counted as a loss regardless. I’m on the lates iPad OS. This is a serious problem you need to fix immediately. Can’t imagine I’m the only one affected. I am not going to risk putting any actual money into this game until it is fixed as it is too much of a risk that I’ll lose because of this bug.…
5 votes -
Server ko
Server ko this morning..impossible login and play.
Yesterday a lost a draft for the same reason5 votes -
Animation Freeze, unable to interact with gameplay
Playing on Android tablet (Samsung A8).
After most recent update (ninja turtles update) my game began freezing frequently during ability activations and triggers. I am still able to interact with some elements on screen, like the emotes, and the settings cog, but the battlefield animation would remain stuck on the next-to-resolve ability and the pass-turn buttons would not function. The only way to fix it is to concede, or force close the program and reload, by which time my turn timer has run out and I am disadvantaged in my match, likely to lose anyway. It seems the freeze is only happening on my screen, as when i load back in, my opponent is still playing at normal pace and has invariably taken advantage of my absence. Has occurred in about 30-40% of matches since the update. Incredibly frustrating.
I've mostly been playing a squirrel token deck with Camellia, the Seedmiser as my commander, Peregrin Took and Chatterfang, Squirrel General as pieces of the combo.
Playing on Android tablet (Samsung A8).
After most recent update (ninja turtles update) my game began freezing frequently during ability activations and triggers. I am still able to interact with some elements on screen, like the emotes, and the settings cog, but the battlefield animation would remain stuck on the next-to-resolve ability and the pass-turn buttons would not function. The only way to fix it is to concede, or force close the program and reload, by which time my turn timer has run out and I am disadvantaged in my match, likely to lose anyway. It seems the freeze is…
5 votes -
MTGA = Absolute Rigged Trash
This mobile game feels cheap and poorly made. It's disgustingly rigged so that opponents have perfect answers to your deck, with perfect sequences and draws.
Meanwhile, you, as the FTP player, can only watch them play without being able to interact.
I advise anyone of decent character not to spend any money on it, especially considering the number of bugs they haven't fixed.
Este juego para móviles se siente de mala calidad, a parte, esta asquerosamente trucado para que los oponentes tengan las respuestas perfectas a tu baraja, con la secuencia y robos perfectos.
Mientras tú, como ftp, ves como juegan sin poder interactuar.Aconsejo a cualquier persona de bien que no meta dinero y más teniendo en cuenta la de bugs que no son capaces de arreglar.
This mobile game feels cheap and poorly made. It's disgustingly rigged so that opponents have perfect answers to your deck, with perfect sequences and draws.
Meanwhile, you, as the FTP player, can only watch them play without being able to interact.
I advise anyone of decent character not to spend any money on it, especially considering the number of bugs they haven't fixed.
Este juego para móviles se siente de mala calidad, a parte, esta asquerosamente trucado para que los oponentes tengan las respuestas perfectas a tu baraja, con la secuencia y robos perfectos.
Mientras tú, como ftp, ves como…4 votes -
Endless damage
bloodthirsty conqueror breaks multiple cards by triggering an endless loop of damage. the card is legal in standard and with enduring tenacity along any card that causes whenever you gain life opponent loses one life, it will trigger an endless cycle. this card design needs to be illegal it will cause the same issue over and over again.
4 votes -
Unable to cast a Snuff out
Mac
I have a snuff out in hand, and somehow I can't cast it.
I have a Watery Grave in play but I can't cast it with alter cat.
Even when I have 4 mana, I can't hard cast it.
Log was attached2 votes -
Game will not authenticate my login iPhone 15
The game will not authenticate or let me load in as of yesterday afternoon I played in the morning will not allow me in now
Have deleted and redownloaded
Have restarted my phone
Checked for all known updates
Have deleted all cache items
Still has pop up stating will no authenticate server
Have tryed my home internet
Have tryed my cell service
Have tryed going to a friends they are using there’s but mine won’t work idk what I can get but generic well here is some foles to check instead of reading what I’m sending you is a bit ridiculous….The game will not authenticate or let me load in as of yesterday afternoon I played in the morning will not allow me in now
Have deleted and redownloaded
Have restarted my phone
Checked for all known updates
Have deleted all cache items
Still has pop up stating will no authenticate server
Have tryed my home internet
Have tryed my cell service
Have tryed going to a friends they are using there’s but mine won’t work idk what I can get but generic well here is some foles to check instead of reading what I’m sending you is a bit…5 votes -
Randomizer Rigged
How is it possible that for the past week, I keep either drawing a ton of lands or none at all? Is this how your game's randomizer works? You charge for gems and then your randomizer just messes up the game. Feels like I'm getting cheated of my money, not even getting my minimal money's worth of just enjoying playing the game.
I see so many feedbacks and suggestions yet I highly doubt anyone in Wizards reads all these. I would understand if it is just one random game out of the blue, but almost all week I have been experiencing horrible draws, like it would not even be possible in real life.
Bear in mind that I am OKAY with losing to opponents who play better, smarter or even just draw better. But to have no plays and just constantly skipping my turns is just plain pathetic.
No point offering an outlet for suggestions if no actions are made. MTGA IS A SCAM!
How is it possible that for the past week, I keep either drawing a ton of lands or none at all? Is this how your game's randomizer works? You charge for gems and then your randomizer just messes up the game. Feels like I'm getting cheated of my money, not even getting my minimal money's worth of just enjoying playing the game.
I see so many feedbacks and suggestions yet I highly doubt anyone in Wizards reads all these. I would understand if it is just one random game out of the blue, but almost all week I have been…
4 votes -
Fountain of Renewal
Been playing for several months and not such issue occured until now…
Had Bitterblossom on battlefield along with Fountain of Renewal, had 1 life and on my turn I simply lose because when life reached 0, it was game over without triggering Fountain's effect.
No such thing happened before when I had Phyrexian Arena with Fountain on the battlefield at the same time…Log20260601_195854
LOG2 votes -
Brawl Matchmaking is Completely Ruined
I keep matching up against the same person multiple times in a row. Everyone is. It sucks. I switch decks, and its the same person twice in a row. So, I switch Commanders to get a new person and then get them twice in a row. This keeps happening. No matter what Im facing hte same person multiple times in a row. To get a new person, switch decks, to face another new person 10 times. This is garbage and completely ruining everyone's enjoyment of the largest and most profitable part of Arena. Revert the matchmaking changes and fire whoever made them, because new matching is complete and utter garbage.
I keep matching up against the same person multiple times in a row. Everyone is. It sucks. I switch decks, and its the same person twice in a row. So, I switch Commanders to get a new person and then get them twice in a row. This keeps happening. No matter what Im facing hte same person multiple times in a row. To get a new person, switch decks, to face another new person 10 times. This is garbage and completely ruining everyone's enjoyment of the largest and most profitable part of Arena. Revert the matchmaking changes and fire whoever…
3 votes -
Freezing
Twice in two days the game partially freezes. It appears to happen just after combat resolution.
The game acts as though it is waiting for me to do something, my timer starts, but there is nothing for me to do. I try to reclaim the game by using the " report a bug" and "repair game files" but last time it was too early in the game so I didn't have enough timer saved up, resulting in a loss.6 votes
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