MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4122 results found
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Mastery Pass reward bug
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters. I would appreciate a refund.
5 votes -
mastery gave the wrong packs
Level 4 of the lorwyn mastery pass gave me 3 edge of eternity packs not the displayed lorwyn packs. Would like my lorwyn packs or a refund for mastery pass, did not purchase mastery pass for packs from old sets.
5 votes -
jump in lands
The Midweek Magic Jump in! Event has a "4 color" Vivid pack that's monogreen but gives you Islands and Mountains
5 votes -
winter shop 2025 two :O emotes instead of >:O and :O
i bought the new emote pack in the winter store and the >:O emote didnt show up in my list. Instead i got two :O emotes. can you please change it to >:O and :O or at least return the gems on the repeated emote? I want to keep the emotes, dont want a full refund.
4 votes -
Fullscreen Resolution Bug
Game does not persistently support Fullscreen mode for ultrawide monitor resolutions on Windows OS. The resolution keeps changing from Fullscreen to windowed mode. Event occurs upon game launch or whenever playing a new game (standard, alchemy, etc).
From game log: [17528] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
13 votes -
Issues with mana bases during the jump in events
In the most recent Jump-In event for Lorwyn, there was an issue where I chose the Blight theme, which preported to be in Mardu colors. However almost every card in that theme was black. While there was one card that did actually take Orzhov Hybrid mana, none of the cards had any use for red mana. And yet despite that, I was given four mountains and four plains, meaning almost half of my mana base was lands that wouldn’t help me. This same issue happened to me in the TLA jump-in where I got forests in a deck with only red cards, not even any hybrid mana. I’m not going to pretend like I know how the system works, or how hard it is to fix, but I really enjoy the jump-in events, and it sucks that this bug has to occur. I guess it could be made that the player decides which basics are in the deck, but I don’t know if that’s the best solution. I hope this gets fixed for the next event.
In the most recent Jump-In event for Lorwyn, there was an issue where I chose the Blight theme, which preported to be in Mardu colors. However almost every card in that theme was black. While there was one card that did actually take Orzhov Hybrid mana, none of the cards had any use for red mana. And yet despite that, I was given four mountains and four plains, meaning almost half of my mana base was lands that wouldn’t help me. This same issue happened to me in the TLA jump-in where I got forests in a deck with only…
4 votes -
Midweekly Magic Jump In LORWYN ECLIPSED
Hi, can someone please tell me a clever reason why this deck should contain islands and mountains in its mana base?
I have to mulligan every game at least twice...
Thanks devs!
P.S. Given the fact that I can't even change the amount of basics in this deck... I won't complete this midweekly event cuz it's awful to play with such a stupid mana base.4 votes -
"Forgotten Caves" reports as common instead of uncommon(correct) rarity in crafting.
"Forgotten Caves" reports as common instead of uncommon(correct) rarity in crafting. The bug occurred while crafting for a Brawl deck on PC.
Finders reward? ;^)
ps.
Game version :
2026.56.10.11392.12382682 votes -
Won't load
At the title screen just keeps saying initialization inventory database and won't go oaa that. Never loads up. I have tried waiting 30 minutes and resetting but no change. Started after the stupid new update.
3 votes -
Tutorial on every time I open the app and no autofill password
Stupid tutorial fairy on every device every time I log in, the app already doesn't work most of the time and you guys can't even get autofill to work right on android
3 votes -
App crashes on startup (Android)
Steps to reproduce:
- open the appPlatform: Android 16
Expected result: there's a loading screen then the landing page opens
Actual result: after the loading screen displays "Loading initial scene" for a few seconds the app crashes
3 votes -
I am unable to purchase gems. I just get an infinite circling loading server.
Unable to purchase gems. It just stays stuck on "waiting for the server"
7 votes -
Do something against the roping / loser players.
Every day, there are more and more people roping and being AFK when they know the game is lost.
Please take action against the roping/loser players because things are already going out of control.
If WOTC cannot take care of their own product and community, these players will find a way to destroy what is good in Magic.
Reports, Ban or just move them to play without the roping extra time.
It is easy to auto track how many times players are using this. And if they have it above a limit after some games, they can have their roping extra time disabled. But please do something.Every day, there are more and more people roping and being AFK when they know the game is lost.
Please take action against the roping/loser players because things are already going out of control.
If WOTC cannot take care of their own product and community, these players will find a way to destroy what is good in Magic.
Reports, Ban or just move them to play without the roping extra time.
It is easy to auto track how many times players are using this. And if they have it above a limit after some games, they can have their roping…9 votes -
Asset Error Detected
Of course, as per usual(what else would anybody expect from WoTC and Hasbro?), the new update screwed things up and made the app unusable. Every time I open or restart the app I get hit with a loop of "ASSET ERROR DETECTED, Arena will relaunch to verify asset contents." leading to the app restarting and then hitting me with the exact same message. How incompetent do y'all have to be, or how little does WoTC/Hasbro have to care, for y'all to ***** things up with basically every single update for a freaking card game app? This is just plain pathetic.
3 votes -
Predatory practices from Wizards of the Coast
the past year, I've felt Arena has become more predatory in its practices. A lot of events cost a lot more for no good reason and physical products are being offered as rewards for extremely expensive events. These events are similar to sealed and draft but made harder to win the prize artificially (usually by reducing the number of losses you're allowed from three to two). A lot of the time, they don't give you anything even if you win some of the games. It's dangerous and it's exploiting people, especially with it's limited time access.
2 votes -
FIX YOU STUPID ******* RIGGED ********
******** WOTC - TIME TO GET BURNT TO THE GROUND - CEO/ALL BOARD MEMBERS - BURNT TO THE ******* GROUND - DIE COCKSUCKERS
2 votes -
Android app startup crash
Since the latest update (Jan 15th?) I can't start the game app - it crashes at the loading screen. It happens always.
Device: OnePlus 15
OS: Oxygen 164 votes -
Doppelgang results in incorrect draw
Using doppelgang causes the game to take way too long caluclating effects, especially if there are multipliers or lifegain effects. This then results in a warning message being shown to take a different action or the game will result in a draw (you can't take a different action). Game then ends incorrectly in a draw. This is causing the rules of the game to not be carried out correctly, which is a massive bug.
4 votes -
demonic pact
Demonic Pact does not indicate which modes have already been chosen.
This is intentional behavior – the player is expected to remember which effects they've already used.
The card's mechanic relies on manual tracking, not automatic highlighting of selected options.
It's part of the challenge and risk of playing Demonic Pact.16 votes -
scouts warning
scouts warning allows my opponent to play a creature from his hand like it have flash ("stealing" my spell like)
1 vote
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