MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9858 results found
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urgent necropsy Bugged
Urgent Necropsy seams bugged had 5 cards in graveyard well above total mana cost 5. was targeting a single creature (terror of the peaks.)
got the message card cant be cast becuse additianal cost cant be payed. additianl cost here is collect evidense which i had well above 5 in my graveyard.3 votes -
Matchmaking is really fun
I'm playing the new artifact deck that has the "Simulacrum Synthesizer" card in diamond. Obviously a deck full of artifacts with which many players reach mythic easily in record time because it is an extremely good deck currently.
I protect these artifacts from cards like "farewell or Brotherhood's End" with counters although it is not always possible.
Curiously, they only match me against cards like "Karn's Sylex" well into the curve to ***** me and clearly not go up in the ranking since I have no response from artifacts on the sideboard. The algorithm knows how to harm me, it matches me against people who have cards that are perfect answers against your deck even though you know that they are completely out of use and practically no one plays them, in fact, I hadn't seen that card for 8 months, what a coincidence.I have a human deck that counters explorer's vampire rakdos quite a bit. Guess what, the algorithm only matches me 1/22 games against these, another coincidence.
I switch to the typical Azorius control which doesn't go well against this deck and guess what, it's all vampire rakdos.
So tier 1 decks are simply programmed to see fewer counters, which maintains that tier 1 status, otherwise they wouldn't sell as many wilcards. Which shows that it's all a lie and that if you are an average player and you make a creative deck that is good against the meta, you are not going to see that meta. Which shows how corrupt this system is.Don't worry, this doesn't happen to certain YouTubers, influential players or whales. They are never put against cards that counter them, never against good players, it is as if they continually have low mmr and reach mythic without trying (which is strange because they always rise to mythic but face players who make horrible mistakes. as if their mmr was always low), their opponents never give them well-curved cards that bother them, their opponents never draw well, their opponents never barely interact against their plan, etc.
It feels like these people are matched against people who work in woc and let themselves win or new players or with horrendous rng. Good business, since they give them publicity.You're familiar with seeing YouTubers who make decks with less mana than adequate but never get stuck on lands... but they will still win and put up to the fourth land in every game, carrying 23 lands as if nothing had happened, while the rest of the average players You have to give thanks if you put in the third earth, as if you didn't notice it.
They try to make us believe that the competition is not adulterated, but it is not credible. Meanwhile, average players have to be content with a ****** algorithm that never changes even though people have been complaining for years.
I'm playing the new artifact deck that has the "Simulacrum Synthesizer" card in diamond. Obviously a deck full of artifacts with which many players reach mythic easily in record time because it is an extremely good deck currently.
I protect these artifacts from cards like "farewell or Brotherhood's End" with counters although it is not always possible.
Curiously, they only match me against cards like "Karn's Sylex" well into the curve to ***** me and clearly not go up in the ranking since I have no response from artifacts on the sideboard. The algorithm knows how to harm me, it…5 votes -
Brawl Banlist Update
Historic brawl banlist needs an update. It is mindboggling that a card like Mana Drain (banned in Legacy) is viewed as acceptable in this format when Natural Order (Legacy legal) is banned.
Having your 3 to 4 MV card Mana Drained on Turn 3 to 4 is effectively an auto-loss. If this card is to be kept in the format than any deck playing it should be relegated into the top tier queue
7 votes -
Ban Etali, Primal Conqueror
Etali, Primal Conqueror has no place in standard
There should be no reason that one card is so powerful, that it can win the game in one turn, literally instantly! Playing against someone who can go from an empty board to casting through their entire deck and mine, flooding their board with copies is broken. There is no reason this card should be in standard. Turn seven they went from an empty board to a full board and I lost, not because they swung with their now full board of creatures, but because all the copies of they made of Etali cast through my entire deck and milled me out! I immediately lost. There should never be a single card in magic where casting it is an automatic win. This breaks the game. This is not what Magic should ever be.
MTG would never allow a card that says “pay 7, mill entire opponents library” it would never allow a card that says “pay 7, draw your entire library and draw your opponents entire library, you may cast those cards without paying their mana cost”. And in standard no less! Yet here we are with Etali being broken.
Ban Etali, Primal Conqueror
Etali, Primal Conqueror has no place in standard
There should be no reason that one card is so powerful, that it can win the game in one turn, literally instantly! Playing against someone who can go from an empty board to casting through their entire deck and mine, flooding their board with copies is broken. There is no reason this card should be in standard. Turn seven they went from an empty board to a full board and I lost, not because they swung with their now full board of creatures, but because all the copies of they made of…
6 votes -
Unable to redeem a wild card
I am unable to redeem my last Mythic wild card. This is especially frustrating because I was exactly 4 short of my deck so I bought the bundle of 4 wild cards and now I am still unable to complete my deck. Any help would be appreciated, screen shots and log attached.
4 votes -
Game froze up
It's all in the log. Game froze up, don't know why.
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Log20230621_021339.log 167 KB -
UTC_Log - 01-29-2023 23.54.15.log 7 KB -
Log20220905_150718.log 13 KB -
Log20220224_142638.log 32 KB -
Log20210928_052309.log 1492 KB -
error-2.png 2765 KB -
error-1.png 253 KB -
Log20210902_203617.log 13 KB -
Log20210812_200920.log 329 KB -
Log20210108_212236.log 628 KB -
FROZEN GAME.png 2040 KB -
Log20200727_041423.log 546 KB -
UTC_Log - 07-05-2020 18.34.08.log 167 KB
43 votes -
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Ban "Slickshot Show-Off"
Please ban the mentioned card. Magic is just not funny anymore since that card exists. Every third opponent plays this stupid red aggro deck with always the same pattern: They either win in 3 turns or quit. Slickshot Show-Off is massively overpowerd in constructed.
5 votes -
Been playing for over 3 years MTG Arena and Im tired
Im ******* tired of this ****** library shuffle. Its impossible to get good games when EVERY ******* GAME its always the same. First hand always 7 lands and 0 speels, then a ******* mulligan to only get ******* spells only. Fix your ****** deck shuffle algorhytm for once.
4 votes -
Improve Matchmaking
Please improve matchmaking. It's impossible to find the same deck type in each format all the time. It is clear that matchmaking is flawed and needs to be recalibrated. It makes very boring and dull the game experience.
8 votes -
Game crashes after opening pack
Game crashes after I open a pack and hit continue. If I switch to a different tab it works fine. But if I hit continue or next to the card to move to another pack it crashes. ALSO WHY IS IT SO HARD TO REPORT A ******* BUG. THIS IS RIDICULOUS. ALL THSES STEPS JUST TO HAVE YOU IGNORE THE ISSUES.
4 votes -
Arena frequently disconnects
In matches and in deck builder arena will frequently lose connection and give the waiting for server screen. This happens every 60 seconds or so and across all devices and networks. When the lost connection screen appears I am able to hit reconnect and continue as normal.
Suggestion, arena should automatically try to reconnect and do it's best to not interrupt gameplay even if some packets are lost. When in the deck builder why do I need to be interrupted by a waiting for server screen that stops everything.
Really love this game but these disconnections are making the game almost unplayable, really wish the servers were better.In matches and in deck builder arena will frequently lose connection and give the waiting for server screen. This happens every 60 seconds or so and across all devices and networks. When the lost connection screen appears I am able to hit reconnect and continue as normal.
Suggestion, arena should automatically try to reconnect and do it's best to not interrupt gameplay even if some packets are lost. When in the deck builder why do I need to be interrupted by a waiting for server screen that stops everything.
Really love this game but these disconnections are making the game…6 votes -
Fix the shuffler number 11
Fix the shuffler, got ****** into diamond 2 games back to back. then appropriate ratios once and now this *.
playing 18 lands 21 creatures 21 spells. started 3 lands 3 spells and 1 creature. so very high odds i draw creature. by turn 5 ive seen 6 lands 5 spells and still 1 creature. Odds are impossible. quit **** us with the shuffler, we came to play magic, not bend over, this is why mtg is dying.4 votes -
Give us an option for removing opponent card highlighting
We need two quality of life updates. These need to be in the settings and toggle options.
Currently when our opponent puts their mouse over a card it highlights the card. This is annoying, we do not need to see this. Setting to turn it off.
Anonymous name mode setting. 99% of players we do not need or want to see their names. Give us a setting to turn off their names so it's anonymous.
Then make a match history list that shows us a history of the last 20 players we played against. There we can go to this option, look up the match history and find a players name to add as friend, check names, message, or report.
We need two quality of life updates. These need to be in the settings and toggle options.
Currently when our opponent puts their mouse over a card it highlights the card. This is annoying, we do not need to see this. Setting to turn it off.
Anonymous name mode setting. 99% of players we do not need or want to see their names. Give us a setting to turn off their names so it's anonymous.
Then make a match history list that shows us a history of the last 20 players we played against. There we can go to this…
7 votes -
Fix the shuffler number 10
Fix the shuffler, running deck, 18 lands, 21 creatures, 21 spells. on the play, started with 2 lands in hand as is good ratio, 2 non spells and 3 creatures. proceeded to top deck 3 lands, also, one starting land was cavern of souls and first draw was also cavern of souls. i only run 2. the odds of that are 1/30 times 1/53. no way in ****.
3 votes -
Fix the shuffler, number 7
Standard event, diamond 1 deck/player
run 18 lands, 21 creatures 21 non creatures.
hand started off 1 creature, low but possible, on the play, up to turn 4 ive seen 2 creatures 4 lands and 5 spells. odds are pretty **** low.
turn 5 drew another non creature spell, making it 2,4,6 for a deck that runs 1:3 ratio those odds are unbelievable. and this keeps happening repeatedly, so fix the shuffler, stop letting players cheat off it, we came to play fair magic, not bend over for the shuffler4 votes -
Fix the shuffler, x6
Diamond 1, playing a deck with 18 lands, 21 creatures, 21 non creatures. turn 5 ive seen 6 lands, 4 creatures, 4 noncreatures. Fix the shuffler, players are tired of playing bend over and get ******, we want to play actual mtg.
4 votes -
fix shuffler/algo, quit making people loose before they can even play
Diamond 1 playing a deck with 18 lands, 21 creatures, 21 non creatures.
First hand, had 1 land, 1 creature 5 spells, these odds are 1 in 100,00.
Second hand, had 1 basic island, rest idr. These odds are also super low, as i literally only have 1 basic island. Fix the shuffler/algo we came to play magic not bend over for the shuffler.4 votes -
Fix the shuffler, we came to play magic not bend over \
Fix the shuffler, hand started off with good ratio from my deck build, i use 18 lands 21 creatures 21 non creatures. Diamond 1
by turn 4 i had 5 lands, literally half my cards seen.
Turn 6 ANOTHER LAND
these odds are literally impossible. fix the shuffler, this is why arena is dying4 votes -
Cards disappear
During drafting, my premier draft was ruined by the cards not appearing any more but the timer still going. Plz help
3 votes -
MTG Arena crashes at launch
Since over a week I can't play the game because when I launch the game on my mac the game crashes as soon as it launches. It basically opens and does update and crashes after.
I'm on a Macbook Pro M1
Sonoma5 votes
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