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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2736 results found

  1. Pre-Order Store Description Bug

    I'm thinking of buying a Marvel Heroes pre-order set, and below the Captain America set, there's a mention of an Iron Man sleeve and a sidekick. Does that mean I'll also get the Iron Man sleeve?

    That would be great, but is it just a bug causing it to display incorrectly?

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  2. Avatar change impossible

    For weeks I have problem that I cannot change my avatar. Nomater which I will choose it is alwayes displayed Ferrafor.

    2 votes

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  3. Hold priority on my own spell

    Played a game (on steam) where I had a 6/5, graduation day, and two removal spells against an opponent with 8 life and one blocker and no cards in hand. Wanted to cast both removal on the blocker at once for the two repartee triggers which would make my creature big enough to win but the game didn’t give me a chance to cast the second before the first resolved and took away the last valid target. Not how I wanted my draft event to end so please let me hold priority on my spells

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. FDN Collection Display

    According to the Set Collection screen under profile, I should have 79/80 commons from Foundations. As I am trying to complete this set, this is understandably frustrating. However, when I attempt to find what common card is missing, by typing into the search bar set:fdn r:c ?booster, and selecting not collected, no cards appear. When I subsequently removed ?booster from the search, 24 cards appeared. I redeemed wildcards on random cards in this set until I ran out, but the seeming problem card was not one of them.

    2 votes

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  5. Emperor Of

    Emperor of Bones and Trosten, Founder of Benalia. I created a token of Trosten with emperor of bones and in end step when I sacrificed it, did not receive the Death trigger and lost game because of it.

    1 vote

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  6. Matchmaking is Unfair and Out of Paying Customer's Hands

    It is clear that your system prioritizes players not waiting around to play, because the quicker they play the more likely they will spend more money. Too often than desired I am paired against players of higher rankings when I have a losing record. I would rather wait to be paired with a player of a similar ranking. Please give that option to players instead of determining that for them. This is unfair and takes the fun out of gaming because you are prioritizing greed over player satisfaction.

    2 votes

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  7. Mondrak activated ability displaying incorrect mana cost

    When activating the ability on Mondrak, Glory Dominus the displayed mana cost is 2 of any color, 2 white pips, and your choice of an additional 2 white pips or 2 life per pip. In short, the game is displaying 2 more white pips than it should. When i first encountered this bug i assumed my opponent was playing a card that increased my activated ability cost and chose not to use it. In my most recent game, i chose to test it out anyway and found that the displayed cost was incorrect and likely bugged.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. ICR duplicate protection sometimes working incorrectly

    My understanding of how duplicate protection for rares in ICRs works is that if you would receive a rare you already have a playset of, you instead receive a different rare from the same set if you do not have all the rares from that set, or 20 gems if you do. I do not have all the rares from Edge of Eternities, but twice now ICRs have given me 20 gems when awarding a card I have a playset of instead of a different rare. One of these times it displayed a single reward of 20 gems incorrectly saying…

    1 vote

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  9. Unable to craft Entomb or Reanimate for a Timeless Deck

    When I try to make a Timeless deck and craft cards like entomb or reanimate, they do not appear when I search for them, even when I click the craft button so they should appear. I searched online and found that multiple people have this problem. It means I cannot play on your site because other players have access to the cards and I do not.

    2 votes

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  10. Drw while waiting for opponent

    Durign my last event, I was queueing up and joining a match.It did not load the match, but kept on saying “Waiting for the opponent…” After a while, the match ended in a Draw.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Aetherflux Reservoir Doesn't Activate When you Have More Than 50 Life

    I am playing an Aetherflux Reservoir combo deck with this decklist.

    Deck
    4 A-The One Ring (LTR) 246
    3 Wastes (OGW) 186
    4 Karn, the Great Creator (BLC) 73
    4 Coldsteel Heart (CSP) 136
    4 Guardian Idol (JMP) 467
    4 Mind Stone (WTH) 153
    1 Karn's Sylex (DMU) 234
    4 Powerstone Shard (DAR) 227
    1 Aetherflux Reservoir (BRR) 2
    3 Mystic Forge (BRR) 36
    1 Ugin, Eye of the Storms (TDM) 1
    3 Paradox Engine (KLR) 259
    2 The Mightstone and Weakstone (BRO) 238
    4 Buried Ruin (JMP) 491
    1 Demolition Field (FIC) 385
    4 Radiant Fountain (M21) 248
    4…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Helm of the Host Bug

    When equipping “Helm of the Host” to “Aurelia, Exemplar of Justice”, it created two token copies instead of just one.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. The game does not properly let you respond to spells. I cast a Living End and could've counterspelled but game did not allow. BROKEN GAME

    I played a Living End with Violent Outburst. Opponent lets Violent Outburst resolve, Living End goes onto the stack. Opponent casts Reprieve. I have Force of Negation in hand with blue cards to discard. I am not given an opportunity to play my counterspell.

    This game does not function properly. This should not have happened. The game does not properly interpret game mechanics. The game designers have obviously not tested this. The game designers are ruining the game. This is not how the game is supposed to work. I am not just mad because someone played a Reprieve and I…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Sideboarding

    Screen distortion during sideboarding

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Unable to take actions in game

    Playing a Bo3 Pioneer game, reach game 3 and suddenly on opponent's turn I can no longer take actions and don't seem to exist in game. I tried to cast Reckless Rage on my Opponent's combat step before blockers, and it the rope kicked in halfway through and suddenly it was asking me to declare blockers. Before I could do anything, it moved straight to combat, then asked me if I wanted to do anything before my turn. I clicked to go to my turn, and nothing changed.... until it was suddenly their turn again. The concede option was no…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  16. sideboard

    Can't sideboard cards in Bo3. Keeps saying sideboard can't have more than 15 cards which I definitely don't have more than 15 in my sideboard.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Bug with Mythos of Nethroi not allowing alternative cost to be paid

    When casting mythos of nethroi, it sometimes won't allow you to pay the alternative cost and target a noncreature permanent. Has happened both on android and PC when targeting enchantments? This seems to be an intermittent issue as it does not happen all the time. (Not due to hexproofing or whatever, normal legal plays.)

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Chandra’s emblem vs valkmira

    I had valkmira, protectors shield out and my opponent put a Chandra, awakened inferno emblem on me. I was still taking 1 damage at the beginning of my up keep. There were no cards in play that had “damage can’t be prevented”. Not sure if this is a bug or if emblems can get around protection

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Hackers?

    Possible Hacker or bug
    Playing against player SubZero in Standard Ranked,
    He played a Ourboroid on this turn, only tapping 1 mana, no crads in graveyard
    how can he play a 4 mana creature for 1 mana?
    Don't expect any compensation for this as it was a free game,
    this ahas happened before and I just haven't reported.
    It's too much of a hassle to report on free games, but yáll have hackers, fix your ****
    see attached

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. 3 votes

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    0 comments  ·  Store  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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