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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10149 results found

  1. Gene Polinator mana ability

    Gene Polinator is uanble to tap a summoning sick creature to it'as ability, have not noticed this behavior for any other permanent type, however I have only used gene polinator in limited so accesss to other permanet types are restricted

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. stuck in loading assets/localised database

    BUG: Game won't load

    early morning 08:13 edt
    unable to retrieve asset minifest, error received, attempted reloads failed
    loop encountered

    since then I uninstalled/reinstalled and reattempted

    just now 03:50 edt
    unable to properly initialize localisation database
    no error/reload prompt appeared, gave up after 10 minutes

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. songcrafter mage and torch the tower

    My board state is Lands and a Ancient Cornucopia. I cast Songcrafter Mag(cornucopia trigger gain 3), it enters I target my torch the tower. From there on I do not have any options or prompts to cast the spell with out bargin, it forces me to cast with bargin sacrificing my cornucopia.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Ban Bloodthirsty Conquerer

    Bloodthirsty Conquerer needs an immediate ban. There are numerous cards that make it go infinite.

    In the last game I played, my opponent was down to 2 lives. They played a card that allowed them to gain one life and I had to sit there and watch my lives drain to 0.

    Infinite combos should be banned in standard, and many people are exploiting this just as they did Leyline of Resonance.

    18 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. Fix the rigged shuffler

    Your shuffler is comically rigged. I’m coming off roughly fifteen games in a row where I never saw a 4th land in a 23 land deck. It isn’t subtle, it is reducing the quality of the game, and it further damages your company’s already tarnished reputation. Outright forcing wins and losses defeats the purpose of playing. I know player satisfaction doesn’t matter to you, only money does, so I will speak your language. WIZARDS OF THE COAST WILL NOT SEE ANOTHER DOLLAR OF MY MONEY UNTIL YOU LEARN TO OPERATE WITH INTEGRITY. 0 micro transactions in mtg arena. 0 purchase…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Sideboard shows only the 7 first cards

    Between games I can see in my sideboard only 7 cards!!
    We are only few hours before Mtg Arena qualifier weekend and this problem came up. Please solve it!!

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Pour celles et ceux qui n'ont rien compris...

    Je joue en F2P donc cela veut dire que je n'ai pas donné le moindre dollar à ce groupe financier mais que je vais finir la saison de classement à 53%, voir surement beaucoup moins, mais que je vais recevoir les mêms récompenses que toutes celles et tous ceux qui jettent leurs argent dans les poches de ce groupe financier qui vous fait croire que vous savez jouer en truquant la pioche et le matchmaking.

    Est ce que j'ai raison, c'est à vous de me le dire, n'hésitez pas à commenter pour que je me fasse une idée de l'état…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  8. yargle day achievement bug

    Yargle achievement for winning with vanilla creatures is either not worded correctly or not triggering correctly. Deck had all vanilla creatures and won a game and the achievement did not trigger.

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  9. How about a "Clean" Format without any Universes Beyond

    Universes beyond ruins Magic lore and immersion for me. As long as it was contained in secret lairs or non standart rotating products i didn't mind it, but facing half a year of franchised cashgrabs infalting standart makes me want to quit standart alongside arena on the spot. Universes Beyond is prepetually banned on our paper magic tables unless its a cosmetic only type card. The sets seem unnaturally pushed and the main reason for me to play magic for decades was the uniqie lore and contained universe. I would rather opt out of any format where they are alowed.…

    4 votes

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  10. Mutavault no mana

    1. Animated Mutavault not product mana
    2. Platform: Mac
    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. I appear to have a draft token, but I can't use it.

    In my main menu, my top banner indicates that I have a blue draft token, but it doesn't show up as a payment option for drafting. This might just be a graphical error in the menu: I can't remember if I spent that token on my last draft.

    3 votes

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  12. Regional card sleeves not displaying in matches

    As the title suggests, regional card sleeves have been disabled or are bugged in matchmaking

    When selecting Japan or Germany flags as my card sleeves in Brawl matches the regular card background is displayed instead.
    Other card sleeves work fine

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Weftwalking X-Spell Bug

    Trying to play a spell with X in the cost does not work as intended. I tried to play Zero Point Ballad and did not have the option to cast with mana. As Weftwalking says "may" I should be able to ignore playing zero for the mana cost.
    I lost my game, as I killed nothing...

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. full screen

    1. Give us the steps to reproduce the bug

    Scenario 1. When joining games
    Step 1. Settings > Graphics > Full Screen
    Step 2. Click play to wait for a game
    Result. Game gets out of Full Screen

    Scenario 2. When leaving games
    Step 1 (in game). Settings > Graphics > Full Screen
    Step 2 (after the game ends). Leave game
    Result. Game gets out of Full Screen

    1. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

    PC

    1. Enter the actual results you’re experiencing

    Game gets ouf of Full Screen automatically

    1. Enter the expected results of the feature

    Game…

    33 votes

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  15. MTGA Shuffler is broken

    This shuffler you guys have is a ******* joke, every single game I play I am always having to mulligan down to 5 cards just to get a decent hand and then lose on turn one to a Mono Red Aggro deck because they can run off of 2 mana. I literally just played a game where I started with a one land hand, hit mulligan and the game gave me the EXACT SAME HAND I STARTED WITH!!!! FIX THE ******* SHUFFLER!

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Watery Grasp bug on cat-owl

    Casted watery grasp on opponents cat-owl in Premium Draft Event.

    Next turn opp was able to attack with tapped Cat-Owl which triggered its ability to untapped itself.

    Shouldn’t watery grasp keep Cat-Owl tapped and unable to attack?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. I'm stuck in a game with ChineseDerek

    Hello, I'm stuck in a game with ChineseDerek, it's his turn, and it's been his turn for like 3 hours now, and it's not timing him out, I can't do anything. I don't want to concede. Can you kick us out of the session? It's stuck.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Malfunction Stab on Sazh's Chocobo response ***** 2 Fabled Passage but still dies

    Opponent played Stab on my Sazh's Chocobo. In response I cracked 2 Fabled Passage to get it +2+2 but it still dies?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Gem Store

    SavageScotsman#40914

    I went to purchase the £44.99 which i believe is 9200 gems. It came up with the error...

    "Error: you already own this item"

    "Store Error: Store purchase failed duplicate transaction"

    It only happens with this gem pack.
    I am using android mobile and android tablet. Both Samsung. I have tried:

    -restarting game.
    -restarting phone.
    -uninstalling game app.

    On both devices.

    I already reported this to customer service who told me to post here.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  20. final showdown

    i cast final show down for all its cost. the 1st states all creatures lose abilities, but when it destroyed (3rd cost) earthbend lands they returned to the battle field from the graveyard as lands. this defeats the purpose of the `1st cost then

    1 vote

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