MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
4701 results found
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I cannot log in to MTGA customer support site.
I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
Steps taken & results
- I recently changed email address of my account via customer support.
- Since then I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
- The agent said that I should post this issue here.
- When I try to log in to the site, it redirects me to "https://myaccounts.wizards.com/account?kind=error&message=User%2520is%2520invalid%253A%2520Email%253A%2520%2520isam.fableswalker%2540gmail.com%2520has%2520already%2520been%2520taken".
- I guess MTGA customer support site produces an error that says "User is invalid: Email: <MY OLDER EMAIL ADDRESS> has already been taken".
"Which platform you're using"
- I'm using Google Chrome to access the site.
Thanks.
2 votes -
Bugged Sealed - Can't Select a Deck
I can’t select a deck for the sealed I tried to start. I can’t resign from this sealed, and I can’t start a new one.
2 votes -
Emperor of bones - Bug
When creatures are sacrificed at the beginning of the next end step as stated on emperor of bones, any triggered abilities of their death are not triggering. The creatures do have a finality counter on them. Which would exile the creature if it were to be put into a grave yard. But the creature wasn’t exiled. It was sacrificed as stated by the card. Even if the creature dies in combat the ability should still trigger because the creature died. Then is exiled before entering the graveyard due to finality counter.
2 votes -
Didn't counter spell
1)Opponent has creature "Canopy Tactician" green elf 3/4, with active ability "turn" gave you 3 forest mana. 4 mana cost. I played "Drown in the Loch". B/U instant, with "choose one: Destroy or counter spell with convert mana cost less or equal to the numbers of cards in controllers graveyard". Arena stoped me to not play that card. I was suprised, canseled, cheack his/her graveyard. It got 6 card on it. So i played it again, just for make sure it won't work, and it is. Probobly what may to be, is somehow Arena might think is mana cost and mana ability combine together.
2)Iphone 15
3)Acualy instant wasn't counter the creature
4)Acualy instant should counter the creature1)Opponent has creature "Canopy Tactician" green elf 3/4, with active ability "turn" gave you 3 forest mana. 4 mana cost. I played "Drown in the Loch". B/U instant, with "choose one: Destroy or counter spell with convert mana cost less or equal to the numbers of cards in controllers graveyard". Arena stoped me to not play that card. I was suprised, canseled, cheack his/her graveyard. It got 6 card on it. So i played it again, just for make sure it won't work, and it is. Probobly what may to be, is somehow Arena might think is mana cost and…
1 vote -
Spider Food can target Freya Crescent on opponent’s turn (no flying)
Spider Food can target Freya Crescent on opponent’s turn (no flying)
I ran into what looks like a rules bug involving Spider Food and Freya Crescent in MTG Arena.
According to the card texts:
• Freya Crescent: “Jump — During your turn, Freya Crescent has flying.”
• Spider Food: “Destroy up to one target artifact, enchantment, or creature with flying. Create a Food token.”Freya should only have flying during my turn. On my opponent’s turn, she should not have flying, so she shouldn’t be a legal target for Spider Food.
However, in my game Arena allowed the following:
• It was my opponent’s turn (I controlled Freya Crescent).
• My opponent cast Spider Food on their turn.
• Arena allowed them to target my Freya Crescent with Spider Food.
• The spell resolved and destroyed Freya, even though it was not my turn and she should not have had flying.From my understanding of the rules, Freya was an illegal target at that time, since its “Jump” ability only grants flying on my turn.
Environment details:
• Platform: macOS
• Game mode: Standard Brawl
• Approximate date/time: 2025-12-19 ~3:45 AM ETI didn't have detailed logging enabled at the time so I don't have a player.log file for this bug.
Thanks!
Spider Food can target Freya Crescent on opponent’s turn (no flying)
I ran into what looks like a rules bug involving Spider Food and Freya Crescent in MTG Arena.
According to the card texts:
• Freya Crescent: “Jump — During your turn, Freya Crescent has flying.”
• Spider Food: “Destroy up to one target artifact, enchantment, or creature with flying. Create a Food token.”Freya should only have flying during my turn. On my opponent’s turn, she should not have flying, so she shouldn’t be a legal target for Spider Food.
However, in my game Arena allowed the following:
•…1 vote -
nowhere to run skipping priority
I have had 2 games today, one on mobile and one on PC, where I was not given priority to cast nowhere to run on my opponents turn. I had mana available to cast it and valid targets. I was never given priority and it switched back to my turn.
1 vote -
Ban Bloodthirsty Conquerer
Bloodthirsty Conquerer needs an immediate ban. There are numerous cards that make it go infinite.
In the last game I played, my opponent was down to 2 lives. They played a card that allowed them to gain one life and I had to sit there and watch my lives drain to 0.
Infinite combos should be banned in standard, and many people are exploiting this just as they did Leyline of Resonance.
22 votes -
Phoenix Fleet sacrafice trigger interaction not triggering
Phoenix Fleet Airship didn't recognize sacrifice trigger of "mobilize" ability
1 vote -
Bug mana
A starting town is supposed to enter untapped in turn 3 as you can see in the screenshot this is not what happened so it made me lose a turn and then the game.
2 votes -
pauper brawl matching against all decks
I made a pauper brawl deck and the last 10 games I havent seen another pauper brawl deck matched against me, only atraxa and slivers and other cEDH meta staples. why is the matchmaking so broken? should I just concede immediately to every commander that isnt a pauper commander until 100 concedes later I get a match up that is equal?
1 vote -
Sphinx’s Tutelage recently broken
Despite proper card text and trigger activation, Sphynx's Tutelage is not repeating its process anymore even when the proper condition is met.
Platform: iPadOS
Device 9th Gen iPad1 vote -
MTGA doesn't connects (connection lost error)
I'm using Steam version an quite often it fails to run displaying “Connection lost” error when Reconnect not helps at all, Check Status opens a browser where all servers are okay so I'm exiting game and executing Steam's “Verify Integrity of Game Files” option which finds an error with at least one game file, redownloads it and game runs. This happens quite often reinstalling game not help, my SSD is okay.
2 votes -
Muldrotha rarity Issue
So is Muldrotha rare or mythic rare? I have been trying to craft anew copy of that card, but CAN'T, Muldrotha's rarity on the card says mythic, but apparently i need a rare wild card.
SO WHY ARE THEY MYTHIC IF IT SAYS I NEED A RARE WILD CARD, I HAVE MYTHIC WILD CARDS, SO I SHOULD BE ABLE TO MAKE A NEW COPY OG THEM.1 vote -
The store is freezing up
In the latest Android update, opening the store lags and freezes the game while loading the product images. The client must be restarted to recover.
2 votes -
Game running unplayably slow on Android since Feb 26 update.
Since the February 2026 update, Arena has been running unplayably slow on my Android - as in, simply entering a game took so long that by the time I saw the opening hand, I'd already timed out. I've tried restarting the phone but this hasn't helped. Other apps and games on my phone are running fine.
1 vote -
Exploiding
I have played against a Japanese or Chinese or Japanese and I did no mistake and the I blocked with my Rabbit and he did one damage to him he had 2 toughness, I had 20 livepoints and then poof . 0
1 vote -
Incorrect rules interactions with kroxa and corpse explosion
Incorrect rules interactions: i saw that when you play brawl using as commander "Kroxa, Titan of Death's Hunger" and while he's in your graveyard you exile him with Corpse Explosion to do 6 damage to the whole board, if you choose to put in the command zone, you can see that corpse explosion has "saved" the 6 damage that it should do but when it resolves it does nothing, even though it should work with the normal rulings
1 vote -
Daily Quests, No Progression
I’ve been stuck with my daily requests for the past 4 days. No matter what game mode I try, I get zero progress on them. I can swap them as normal, and even the new quests don’t gain progression. I have no idea how to resolve this. I’ve reset the app, refreshed the game, and even deleted and redownloaded the app. Zilch
2 votes -
Pyrogoyf not dying after casting toxic deluge
My opponents pyrogoyf was a 5 6 and I cast toxic deluge, paying 6 life. For some reason the opponents pyrogoyf did not die and had 1 toughness left. The types in the graveyard align with this I will add them below.
They then killed me right after this because I had an empty board and their pyrogoyf was still alive.
3 votes -
Garruk's Uprising not drawing when a creature with 4 or greater power enters
I played two ***** against humanity that had power 5 and power 6, they both should have triggered Garruk's Uprising for me to draw cards, it did not. None of the opponent's cards limit me to draw. These are Token creatures, that entered.
1 vote
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