MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2745 results found
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Waiting for Server Response” Causing Lost Draft Picks
Hello,
I am contacting you again because I keep experiencing the same issue and I still have not received any response to my previous report.
During my draft, I was disconnected and stuck on the “Waiting for Server Response” screen for several minutes. Because of this issue, I lost at least 8 draft picks and the draft became impossible to continue correctly.
This has been happening repeatedly lately, and I have video recordings showing the problem every time it occurs. I create Magic content, so I have clear evidence of these disconnects and server issues.
I find this situation unacceptable,…
2 votes -
Earth bending not working 100%
I just played a game, I'm not sure what to call it but triggers were not working for Earth bending.
I used "Ba Sing Sa" to earthbend 2 my swamp and I attack and they play some instant and killed it... Now the thing that didn't make sense is they had "rest in peace" which reads on the second half "if a card or token would be put in the grave, exile it instead"why is this important earthbending clearly reads "... When it dies or put into exile RETURN IT TO THE BATTLEFIELD TAPPED" not a single one of my…2 votes -
Green Color Mastery "No, Bigger Than That" not triggering
The Green Color Mastery "No, Bigger Than That" is not triggering properly. The condition to clear it is attack with a creature that has 21 power or greater. Multiple times I have attacked, and usually won, from attacking with Jumbo Cactuar which when it attacks gets +9999/0 which is more than 21 power but it is not triggering to clear this mastery.
1 vote -
I lost my match in single game draft. Because the game froze and I was disconnected,
I lost my match because it froze and disconnected me, this was in limited draft, so It would be nice to be compensated. I have enough trouble winning matches without an automatic loss due to a disconnect.
2 votes -
game froze I lost; might have been intentional, logs included.
Game froze, end task into relaunch failed to reconnect into a game loss as my opponent was about to lose , which would have put us at 1-1. May have been intentional match interference. Logs included from before restart and after restart failed to connect..
2 votes -
More Transparency on Availability of Virtual Items
Although I have enjoyed the idea of the summer sale, I also find it irritating that you never know what's going to be for sale tomorrow, considering that even though I read all announcements, how was I to know that in addition to the "Summer Sale!" items, various land styles would be offered as daily deals for the duration of this event? Who knows if the one you wanted will be offered, and will you have the probably 25k in gold set aside on the day it's available?
None of us know when these things will be available next, and…
1 vote -
Broken timeout system
Please fix or roll back whatever you did to cause me to lose the game due to timeouts, when I’m simply waiting on the GAME to resolve a large stack on my turn. This is unacceptable.
1 vote -
Crqshed
Game crashed on opponent time out and then gave me a game loss
1 vote -
ERROR code
WASTE A25
LLANOWAR ELVES DOMINARIA
DURESS CORE 2019will not allow you to buy can not get 100% collection
1 vote -
Donc on en est là ???
Bonjour à tous,
donc on en est là, le logiciel de matchmaking et celui de la pioche sont en roue libre pour juste faire gagner toujours plus d'argent à cette entreprise?
Voilà la situation:
je suis au rang Mythique du classement Construct et je me retrouve à affronter un rand Diamand 4.
je perd la partie parce que le tirage de carte à tous fait pour que je perd contre mon adversaire en se "FOUTANT DE MA GUEULE!!"
au dernier tour, mon adversaire pioche la seule carte qui pouvait le sauver en renvoyant la seule créature qui m'aurait servie à…
1 vote -
Drafting screen bugs out
Howdy, I recently noticed when I was drafting on Arena on Android phone that when you hold press certain area of the screen and the game sort of things that's in some completely different screen with different music. I am no longer able to continue the draft while it's transparent on the screen.
I had to reboot the game and lost 5 pickups of cards.
Eero
1 vote -
I want to play Magic not Marvel
add a way to filter out Marvel content or add in-universe art for marvel cards
1 vote -
Error on Traditional Standard Event
After winning my 3rd/4th win in the Standard Metagame Challenge, I was forced to claim reward and exit the event
1 vote -
stripmine doesn't work
Even if I activate Stripmine's ability, the effect ends without destroying the target land.
1 vote -
Ban combinations of cards that ddamage when healing and heal when causing damage
After going through a battle where I lost (and got ******) because an opponent used two cards that caused an infinite loop, I believe that such combinations should be banned. The cards in question were Bloodthirsty Conqueror and Starscape Cleric, played on two separate turns, plus a damage card to start the process. I ended up sitting there watching as my life points disappeared into the void, unable to do anything as the loss happened, despite having a significant life lead beforehand.
1 vote -
Lulu, Forgetful Hollyphant Won't Specialize in Brawl
I'm trying to build a Brawl-legal deck around Lulu, Forgetful Hollyphant. The problem is, the deck builder will not allow me to specialize into a different color at the deck building stage, which means I can only build her as a mono-white commander rather than a black/white commander as I intend for her to be.
1 vote -
Error starting Mtg Arena
I have an issue starting the game. The error shown is "An error ocurred. Please restart or exit the application." I've already restarted the game on multiple tries, ive also uninstall and reinstall the game, but the error persist. Please your help to fic this issue.
1 vote -
Cheating/Exploit
This was turn 5, multiple creatures spawned in out of nowhere after their commander hit the field, immediately swung in next turn for game. First Krang, which doesnt even have an x cost then the rest which were out of color identity, took an odd amount of time during the first 4 rounds.
1 vote -
Shuri, Wakandan Inventor Not Activatable in games.
What it says on the tin. I've played this card a few times, sometimes early game sometimes late game, and each time has been the same. I assumed there was something on the field preventing me from using the ability on it, but there hasn't been. This card isn't working properly, or at least not for me. Kind of a big deal when you're using her as your Commander in Brawl.
1 vote -
Explore emblem bug
Explore emblem has "Unknown Card XXXX" in the title.
1 vote
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