MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2746 results found
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Rewards
Not getting rewards if opponent concedes
1 vote -
Concede button change
I would like to formally submit that the concede button be moved to an icon on the board. Or at least change it from concede to “scoop”
1 vote -
Ban Thassa's Oracle, Timult's trickery, Dark Ritual, and other <3 turn win conditions
I spend 20 to 30 minutes building decks that are well thought out and planned only to have them beaten within three turns consecutively by people who spam the same win conditions over and over. I counted 26 people one day who were using Thassa's Oracle. it was also one 15 cost Elroy monster brought onto the field in turn one killed me. That's not fun and that's not worth my ******* time or money. I already have a huge problem having to deal with at least one player who only plays counter spells- I do not need another reason…
1 vote -
no basic lands
I started the game and there were no basic lands in my deck, so I lost the game without being able to play.
3 votes -
Card doesnt work 100 % The German Title is "Nicht mit Mir" it is an instant spell which moves an attacking creature into the Exil.
The German Instant " Nicht mit Mir" doesnt work correctly.(German) Ein Spontanzauber der eine angreifende Kreatur ins Exil schickt. Sie funktioniert gelegentlich aber zu 90 % nicht. Gegner greifen an, ich habe Mana, kann die Karte nicht spielen. Hin und wieder kann ich die Karte nach dem Angriff und der Schadensabrechnung spielen. Aber das ist nicht Sinn und Zweck dieser Karte.
1 vote -
repartee
conciliator duelist repartee did not trigger when targeting a creature in my graveyard with Season of the Burrow effect
1 vote -
Incorrect legendary creature (with prepared spell mechanics) removed when same legendary creature name summoned
Incorrect legendary creature (with prepared mechanics) removed
steps:
1. Abigale, Poet Laureate (unprepared) in play
2. Second Abigale, Poet Laureate casted to prepare first Abigale, Poet Laureate. First Abigale, Poet Laureate has
became prepared.
3. When choosing the second Abigale, Poet Laureate (unprepared) to be removed, an unprepared Abigale, Poet Laureate stayed in the battlefield while prepared Abigale, Poet Laureate is removed.Encountered in PC twice.
1 vote -
Connection lost during draft
When searching my library with Terramorphic Expanse, I selected an Island. Then, nothing happened and I got into a timeout, unable to do anything. The timeout ended and still nothing happened, so I decided to restart the game. Once I tried to turn the game on again, I got a @Connection Lost@ message. I had internet the whole time. A few minutes later, I opened the game again, and I was awarded a loss.
The time was around 4:10 PM GMT+2.
I want a partial refund for the draft.1 vote -
Cheating
Can't assign blockers and my turn was skipped not allowing me to attack. There is no other reasonable explanation as to why I could not attack or even take my turn. It was clearly cheating and an abuse of the system. I was going to attack and win the match. But suddenly im unable to play cards as soon as the table turn in my favor. Very fishy. Then when I try to report a bug or verify the game im met with walls and obstacles blocking my every attempt to seek justice. And come on, 7 lands in a…
2 votes -
The game timed me out but wouldn't let me play
Load into the game, selected my hand, and then it timed me out on my opponent's turn not letting me do anything.
1 vote -
MSH Mastery Pass - Duplicate Protection Not Working
Mastery Pass Mythic Card reward is active with Duplicate Protection. I just purchased the Mastery Pas at Level 34, and one of the 10 Mythic card rewards converted to Gems despite me only having 40 of the 100 Mythics collected. Either duplicate protection went away without an announcement I picked up on, or I've been incredibly lucky since the Foundations set when I started playing. Please reinstate duplicate protection for the Mastery Pass Mythic card rewards.
1 vote -
Stab Wounds conjured by a token vanish when the token they enchant dies
(This came up during a game of Momir, and I'm posting this from the Victory screen several turns later. I don't recall all the card names, and I can't pull the log for you. Hopefully what I remember is enough for a repro.)
Step 1: Your opponent has on the battlefield (inter alia) a token copy of Riptide Gearhulk. You have a (inter alia) a 3/1 Dinosaur token and a token copy of Frenzied Devils, neither of which is sick from summoning.
Step 2: You create a token copy of Perforator Crocodile, through the Momir emblem ("Pay X, discard a…1 vote -
Minimizing Game Window on Android Disconnects
When playing on Android, sometimes when you tab out/minimize the application it disconnects you from the server.
This means that accidentally clicking a notification or sending a text requires you to reconnect to the game server which takes ages and makes the game feel like a chore.
If this happens while you're in a match, trying to reopen the app shows "Reconnecting to game" which usually continues forever forcing you to restart the app and most likely lose at least one turn.1 vote -
１０パック開封を行ったがフリーズしてコレクション何も加わっていない
マーベルの１０パック開封を行ったがフリーズを起こし、コレクションにも何も加わっていない
1 vote -
stack
Ranked diamond 1,I have a force of negation as you can see in the screen, for the first red spells oppopalyed, the game asked me if i wanted to play a card, after some spells the game proceeded in auto mode and i could never play anithing in response, even in full control. why this happened? Thanks
1 vote -
Connection failure during client boot results in redownloading assets.
Whenever the client boots, if there is no internet connectivity I get "Error Updating Data: Please check your connection and try again.". However, after reestablishing connection the asset retrieval always fails and the game re-downloads 1.4GB of assets. Bug reproduces every time so should be easy to check.
I have checked my SSD in crystal disk info and no problem was detected. OS is Windows 11 Home 25H2 26200.8875 Windows Feature Experience Pack 1000.26100.334.0.
1 vote -
If a player concedes to certain cards every single time, why do you keep matching them against those decks?
There are certain archetypes that completely shut down some decks and the second a card drops on turn 1 it makes more sense to concede than try to play because the win rate is 0% and youre wasting your time. If a player concedes the instant a board wipe comes down 100 times in a row, why are you still matching that player up against decks with board wipes? Do you prefer the player to just keep conceding on turn 1 instantly? Like seriously, I'm at the point where if a swamp comes down im just going to give them…
1 vote -
Product suggestion
Now that Historic Pauper is finally becoming an actual format in MTG Arena. It would be great that you added the "Historic Pauper" in deck filters. I have set all my pauper decks to historic pauper, and when I filter with historic, it doesn't show anything.
1 vote -
Nashi, Illusion Gadgeteer Hand Size Bug
Here is the bug I found in Brawl
Opponent is playing Nashi, Illusion Gadgeteer, and Nashi is on the battlefield, opponent having 2 cards in hand including a card generated with Nashi's ability
When I cast Jeska's Will selecting the mana generating option and targeting opponent, Jeska's will did not generate the amount of mana according to opponent's hand size. It just generated mana based on opponent's cards in hand minus the card Nashi generated
In fact , when I hover over the library, the number count text did not say opponent has that card Nashi generated in hand either.
1 vote -
Intermittent Authorization Issues
Since the July 14 update, Arena has intermittently become stuck on extremely long loading screens and then fails to join matches. Restarting Arena and completing a full login temporarily resolved the issue, but it returned about two hours later in the same session.
The attached log shows failed access-token refresh attempts (Error refreshing access token... Error: -1), followed by Account login did not happen, failing SocialService init. Arena subsequently submitted matchmaking successfully and connected to the match server with normal latency, but the server rejected the session with MatchServiceErrorCode_NotAuthorized and Authentication failure. Matches and other API requests work normally until…
1 vote
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