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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2747 results found

  1. black box visual bug

    everytime i open mtg arena i get this black box on my screen that i can't get rid off, I've tried restarting but with no luck.

    1 vote

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  2. bug in ladder where the client lag

    during the game, when my opponent would put a +1/+1 counter ( one time with badgermole cub and one time with hired claw) instead it would make infinite counter that not stack on each other and make the client lag and impossible to play, i think it is a problem with counter and not a specific card or permanet that recieved the counter
    In the screenshot i am playing the land but it got stuck on the screen

    1 vote

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  3. Lion Sash Counters

    The card Lion Sash did not acquire +1/+1 counters when exiling cards from graveyards. Cards were exiled but no counters were acquired.

    1 vote

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  4. Set stats promotional email is likely displaying the incorrect mastery level for each set.

    For every set going back to Final Fantasy, my mastery level has been displayed as 65 in the generated stats email/image, in the promotional email that has the most-crafted cards for the set. Given that the 5 sets in that time have had varying lengths of times, I find it unlikely that I actually hit that number exactly in every set. Additionally, another player who posts their stats in a group chat has also had their level remain the same going back to Aetherdrift. I've attached my stats images for reference, all pulled today, though I checked my group chat…

    1 vote

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  5. Nine lives with both players

    My opponent played two nine lives and gave me one of them. Next step he destoyed all cards and I lost the game but his nine lives was also destroyed. It shouldn't be a lost game for me but rather a draw.

    1 vote

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  6. faceless agent

    Faceless Agent should take a creature of the most prevalent type in the deck. Today using in the Historic Pauper MWM the attached deck, it happened 3 times that the agent took me an other agent instead of the most prevalent creature, that could be the rat or the cyclops. Never happened before. Is it changed the way the agent gets the creature?

    1 vote

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  7. recursion and planes walkers bug

    in mtg arena, recursion cards such as reanimate are allowing players to bring back planes walkers from the graveyard. planes walkers are not creatures. this doesn't seem fair.

    1 vote

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  8. minhas cartas ganhas estao como primeira mesmo nao sendo a primeira ganha

    When receiving a card it appears as the first one even though it is not the first one I am opening... there are cards that I have 4 copies of, yet it appears as the first obtained... I have the feeling of losing different cards and even possibly losing the duplicate protection gems.

    ao receber uma carta ela aparece como primeira mesmo nao sendo a primeira que estou abrindo..... tem cartas que tenho 4 copias porem ela aparece como primeira obtida .... tenho a sensação de estar perdendo cartas diferentes e ou ate mesmo esta perdendo as gemas de protecao…

    2 votes

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  9. Train the System to Shuffle Correctly

    The system needs to be programmed to shuffle a magic deck as a player would, separating land and non-land cards, shuffling them separately, then combining them into a single deck. I constantly get mostly land and no playable cards, or all playable cards and no land, or only my high mana cost cards and a few lands, or only low mana cost cards and nothing but land after that. The ratios are perfect, so there is literally no reason statistically or logically that this should be happening as often as it does. I have had games where I literally had…

    2 votes

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  10. euro lands and apac lands

    When we get the euro lands and the apac lands back? It has been quite a lot of time and nothing about those lands. Lots of players missed them

    1 vote

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  11. Mastery Pass Orbs exchange

    I am not a big fan of what the mastery pass offers for designs and card art. I'd rather exchange it for Previous Emotes or Avatars from earlier mastery sets I came too late for, Gold, Card Craftables of Rare or Mythic Rare, Gems, Mastery XP, Packs from older sets I don't have, or just straight up cards. Sometimes its the art, sometimes its context, sometimes its just dumb looking and I'd rather have some way to get my money's worth than to settle on whatever the company thinks I should be wanting. It doesn't seem desirable to keep paying…

    1 vote

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  12. Never received June ranked rewards or rank reset

    At the end of June, I never had my rank reset and no ranked awards were issued whatsoever. I had submit a ticket about this beforehand and the only response I got were generic tips on the rank system and yet it was marked as solved... please just help me access the rewards for this past season, now that we're nearly halfway into the subsequent month with no resolution.

    1 vote

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  13. shuffle function does not work so well

    i keep getting clusters of cards that are ordered by type and mana cost, and it is affecting game play. just run the shuffle function on a deck 7 times before starting and this should take care of the problem. everyone else seems to be having this problem, and this solution would be simple to implement to make everyone happy.

    1 vote

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  14. surveil

    I played an Elegant Parlor on my second turn, and it entered untapped. My turn immediately ended and I was not allowed to surveil. On later turns I could not use the land for mana, and it was highlighted like it was still in my hand. when my opponent looked at my hand an eyeball appeared on the card like it was still in my hand. at the end of the game, it returned from play to my hand.

    1 vote

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  15. Unmorphing doesn't give another round of priority

    I attacked my opponent with a creature, it wasn't blocked, and I ninjutsu-ed in a ninja. In response, my opponent unmorphed a containment priest, and it immediately exiled my creature. I had a removal spell in hand that I could cast, but I didn't get priority until after my creature had gotten exiled. When a creature is unmorphed, it should cause another round of priority, but arena didn't give me one (I wasn't in full control mode, but I did have a spell I could cast).

    TL;DR: unmorphing a creature doesn't give another round of priority if you aren't in…

    1 vote

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  16. jeskai revelation

    have you guys considered looking at how many decks are using jeskai revelation? I am playing against it on average 7 out of 10 games and the deck is boring and stupid to play against as it as it is very uninteractive. It is just counterspells, removal, card draw and jeski revelation and then just keep playing counterspells and removal using the prowess on the monk tokens. All in all it is just boring because you just dit there basically flipping cards and no one should have to build just to specifically counter a single deck. It really needs to…

    1 vote

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  17. Wild cards redemption

    Hello, I was trying to redeem common and uncommon wildcards for changelings and elfs to work towards completing a tribal, it gave me an error for my uncommons stating "you are unable to redeem wildcards at this time" for my uncommon wild cards, and allowed me to only do my commons. I then noticed that my 127 uncommon wild cards were brought down to 0, is it possable to get them back please?

    1 vote

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  18. Current event record to be shown on new game load screen

    When entering a match during an event (typical draft, but any event is in scope), it would be really nice to see the event record of you opponent - not just their ranking and name.
    Am I going to play someone who's 0-2 or 5-1??
    Just like you get the same info in live/paper events.
    Thanks for considering this!

    1 vote

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  19. Current event record to be shown on new game load screen

    When entering a match during an event (typical draft, but any event is in scope), it would be really nice to see the event record of you opponent - not just their ranking and name.
    Am I going to play someone who's 0-2 or 5-1??
    Just like you get the same info in live/paper events.
    Thanks for considering this!

    1 vote

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  20. land

    FIX YOUR LAND PULL!!

    60 cards and 23 lands, this is what I get? Hey guess what I did this game? I PLAYED LAND. WOW SO MUCH FUN.

    This happens so often. It's either this or it's 2 land and then NONE for the rest of the game, which therefore lasts for maybe 6 turns as my enemy ramps instantly and destroys me.

    1 vote

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MTG Arena Bugs & Product Suggestions

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