MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3307 results found
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Speed up game start and play. First to the battlefield should go first. What a waste of time waiting for a random player to mulligan.
Speed up game start and play. First to the battlefield should go first. What a waste of time waiting for a random player to mulligan their starting hand. The option can remain however the first to be ready to play should get to go first.
1 vote -
Game Freeze
3 - 4 games in a row the game freezes when I have priority then acts like I'm either logged out or disconnected from the servers. If I can get back into the match my opponents aren't affected. It's not my internet because everything else in my house works. When I click check status the MTG Arena status page either doesn't load or takes several minutes. Once I've been disconnected long enough to lose the game it lets me back in the app, sometimes having to log back in.
1 vote -
Message "You Have Lost Connection to the Server" keep hitting
Since yesterday i keep strugglin with problems on Arena. First, the game freezes every game i join, i uninstall and reinstall and now it keeps showing me the message "You Have Lost Connection to the Server" and cant enter the game for the whole day. Please help!
2 votes -
Witch's vanity ignores hexproof
Witches vanity is ignoring the hecproof from Blossoming Defense
0 votes -
Store Purchase Did Not Recieve
I bought "NEW" Arcade Styles of TMNT 4 card pack for 8000 Gold from store. It took my gold and removed it from store BUT I did not get them. I own the physical card of one of them. Either way I do not see this style listed in my library. Please issue my 8000 gold back or fix issue. Thank you.
1 vote -
"Orbital" ability maybe?
"Orbital" ability would be Flying but extra to it. First strike vs double strike = Flying vs Orbital. Orbital "flying" ability can't be taken away.. can't be removed with anti air cards. Orbital can block anything.
"Land Walk" used more? Only that land walk can hit you? "Moat" took all flying away from all creatures... not Orbital. Unblockable vs Land Walk... non basic land walk? not just the 5 basic land types. Land walk creatures cost less mana with those types of lands? Land walk on one side/ flip side it turns Into a land?1 vote -
No pack for advancing mastery level
Advanced to mastery level 6, no pack as promised. iOS.
Version- 2026.57.10.4081.1245036
1 vote -
Error login
Se a producido un error sal de la aplicación o reinicia la, desde ayer que al iniciar el juego me lanza este mensaje, ya probé desinstalando el juego y volviendolo a instalar, y reiniciando el teléfono
2 votes -
Kicked out of a Game in progress
Last Night during TNT premier Draft, i was literally kicked out of a game i was winning ( i was more than 20 points ahead and my opponent had 2 points). Unfortunately, I don’t have any screenshots because it all happened very quickly. I was leading 4-2, but this JOKE was counted as a defeat.
2 votes -
chosen by valgavoth
Chosen by valgavoth card states "all damage that would be dealt to you" but the cards and say opponent loses x life still deal damage to the player?
1 vote -
Suggestion: wait for turn offline.
I Would like to be able to take my turn, and close the application to wait for my opponent to take their turn.
This would be useful for playing with friends that work full time jobs like me, so that we can play on breaks, and come back to the game at a later time.
These matches could be limited to friends or in it's own mode, and would expire if a player didn't take their turn within a day or so.
2 votes -
Exert Does Not Work!!!
I am sick of losing games ON RANKED because the game engine does not work. When attacking with a creature with exert, specifically when pressing "Attack All," exert does not trigger! This has caused me to lose games unfairly, ones that I would've won otherwise.
1 vote -
"Show Phases" Option Not Working
After I switch accounts by logging out from the MTGA client and signing into a different one I am unable to see phases as the options disables itself. When I go to click on the option to show phases, it disables itself once I click out of the menu.
3 votes -
Super shredder ability activating when it shouldn’t
The ability for super shredder specifies that it gets +1/+1 when a permanent leaves the battlefield but it is also activating when an equipment is equipped and when a creature with indestructible is targeted by a “destroy” ability even though neither of these interactions causes a permanent to actually leave the battlefield.
1 vote -
card not in my database
Some cards are not in my database, one of them is Abiding grace. I tried everything but the card is just invisible.
1 vote -
sparky like hardness
i think sparky is too easy like i need more intense battles with her/him but without having to deal with super anoughing decks and she is WAYYYY to easy so like you can do like hard difficulty and she gets smarter
1 vote -
Convocação Lunar traduzida errada
This card has a grave translation error.
On the bat invocation method in portuguese-br it says that we can either lose or gain life to summon it, but on the english translation it uses "and", not "or". Lost many games because of it.1 vote -
Problema de acceso
NO he podido encender el juego desde hace 2 días, ya he instalado y reinstalado, añado el último Log. Por favor ayuda.
Los archivos locales tardan tanto en reunirse que se congela y no se puede encender. Desde el domingo pasa esto.1 vote -
Check Status
Whenever the website is down the check status option always reports that systems are functional even though they clearly aren’t. My suggestion is that you fix this issue so i actually know when I’m just disconnected from your **** server or because the server itself is down for maintenance again. It gets old waisting my time turning off my laptop just to connect to your server, then find out I can’t connect anyways but with no real explanation. It’s 2026 people, with as much money as WOTC makes off MTG you’d think they can afford to improve issues with server…
1 vote -
Bug: Matchmaking error – Accidental match cancellation counted as loss
"I was entering a 2-player draft and finished my deck, but I accidentally started a match. I cancelled it immediately and it sent me back to the home screen, but the game still counted it as a loss."
1 vote
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