MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5436 results found
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Games Start Without Options, End Up Timing Out
When trying to play a game of standard on iPad, I get matched with an opponent and sometimes get to select my hand, but then don’t receive any further prompts. After some time, the timeout clock shows up and eventually runs out, but I still never get to act. Once the timer runs out, there isn’t any further visual indicator, and the game does not end.
I’ve tried starting a few games today and haven’t been able to get to the point of being able to play cards yet.10 votes -
Can’t Play the Game at all
Whenever I try to play any type of mtg game like historic I find an opponent but when I enter the match I’m stuck with no cards and I can’t do anything they don’t have cards either but my time runs out but the line disappears also I can’t even concede it won’t let me I’m on IOS I don’t know how to fix this and also some times if I get cards I can’t play them and my time runs out but never actually kills me
10 votes -
Game freezing
Game freezing as soon as I enter a match.
9 votes -
sparky wont go away
Same problem as some others, Sparky is stuck on the same part where she tells me good job im on my way to becoming a great planeswalker, and that I have a quest.
11 votes -
Brawl
Since the update of 06/05/25, I haven’t been able to play brawl! I can play all other types, but not brawl. Tried repairing game files, no brawl. Uninstall and reinstall, still no brawl. What’s the deal?!? Using an IPad, up to date, but no brawl for more than a week now. Also there is no sound. My other apps on my device have sound, but not MTG Arena. Please advise. I much prefer brawl to standard/historic. I try brawl, it says waiting for opponent, then does nothing except show the timer. Please fix.
24 votes -
Death by Vanilla Bug
I have won 3 brawl games inwhich I have cast only creatures with no abilities(and no creatures at all) and the achievement for the Yargle Day has not been completed.
19 votes -
Toph profile picture doesn’t show up in game
Toph profile picture doesn’t appear while in game, instead it’s Vivian I believe. Everywhere else it’s Toph.
11 votes -
astelli reclaimer
MTG Arena Astelli Reclaimer's abilities are not working. it says when the card "ENTERS" the ability should trigger. I've warped , summoned and summoned from exile. Nothing happened.
17 votes -
Jumpstart deck too many lands
I chose powerful cabbages for the new jumpstart Avatar, and I had 27 lands and 13 spells for my whole deck. Every starting hand was 5-6 lands and 2 spells I couldn’t do anything with. I don’t know which of the two deck halves is broken, but I had to resign because I couldn’t win any games and flooded every time.
10 votes -
Knife Trick bugged
Every time I play Knife Trick the game breaks and will not proceed to the next phases in the turn and now getting loses because of this bug.
13 votes -
Friend Match and Direct Match are doesnt work after update
Friend Match and Direct Match are doesnt work after update
1,183 votes -
freeze in begining of games all format
As soon as we make mulligan choiceit freezes since this morning. Can't start games on android. It don't even let pass de waiting for opponent screen sometimes
9 votes -
Bug
When I enter matches i can't see my cards or can't enter gameplay. The matchmaking works and everything else as well, but im not able to play and my timer bar runs down without me having a choice to mulligan or even see or play my cards
9 votes -
Game keeps freezing
I have been playing Arena on iOS. Today, my game started freezing when I try to load into a game. I first noticed it when I joined a Standard Event. I loaded into my first match, started playing, then the game randomly closed during the match. I then reloaded the game. I went to the event and it showed that I had 0 wins or losses, as if my game hadn’t happened. Now, whenever I try to join a game of any kind, it freezes after drawing the initial hands. I have deleted and reinstalled the app. I rebooted my…
8 votes -
Can't get past seeing my hand
When playing a Standard Brawl game after being able to look at my hand the game gets "stuck" if I'm going first wether I Mulligan or take it the game moves forward but it never gets past that, timer shows up... I wait, timer ends and the game just seems to stop. Same if I'm second except I never get passed the opportunity to decide wether to keep or Mulligan.
I have captured the logs but don't know how to share them, this is a Pixel 7 phone with and Android OS.
7 votes -
cannot start a match
match making stalls in various stages sometimes abandoning the match after some time other times stays stuck without the opportunity to keep or mulligan
8 votes -
What the heck is going on tonight?
Basically, when I try to load into a game I either get a long queue or I can’t take any action. Thanks for the help
8 votes -
game won't continue or end
The game get's stuck in the loading screen and when it does load into a match, it gets stuck in the mulligan phase as if the opponent isn't there and will run the timer, but not end the game. when I try to concede to go back to the home screen it does not end the game.
9 votes -
Not able to start matches
Everything I try to start a match I can not get to the actual game play. It either queues for a long time or does match, ask if I want to go first then just sits on the main game play screen never drawing cards.
9 votes -
server issues
I can't seem to play the game. Each time I get in, it shows like the opponent is trying to choose to play or draw first, either my timer starts to run or theirs, and once the timer runs out, it just stays in that mode, and you cannot concede. Also, after each different screen change, it tries "connecting to server" and my Wi-Fi is fine.
9 votes
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