MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6194 results found
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Game crashes after opening pack
Game crashes after I open a pack and hit continue. If I switch to a different tab it works fine. But if I hit continue or next to the card to move to another pack it crashes. ALSO WHY IS IT SO HARD TO REPORT A ******* BUG. THIS IS RIDICULOUS. ALL THSES STEPS JUST TO HAVE YOU IGNORE THE ISSUES.
4 votes -
Arena frequently disconnects
In matches and in deck builder arena will frequently lose connection and give the waiting for server screen. This happens every 60 seconds or so and across all devices and networks. When the lost connection screen appears I am able to hit reconnect and continue as normal.
Suggestion, arena should automatically try to reconnect and do it's best to not interrupt gameplay even if some packets are lost. When in the deck builder why do I need to be interrupted by a waiting for server screen that stops everything.
Really love this game but these disconnections are making the game…6 votes -
Fix the shuffler number 11
Fix the shuffler, got ****** into diamond 2 games back to back. then appropriate ratios once and now this *.
playing 18 lands 21 creatures 21 spells. started 3 lands 3 spells and 1 creature. so very high odds i draw creature. by turn 5 ive seen 6 lands 5 spells and still 1 creature. Odds are impossible. quit **** us with the shuffler, we came to play magic, not bend over, this is why mtg is dying.4 votes -
Give us an option for removing opponent card highlighting
We need two quality of life updates. These need to be in the settings and toggle options.
Currently when our opponent puts their mouse over a card it highlights the card. This is annoying, we do not need to see this. Setting to turn it off.
Anonymous name mode setting. 99% of players we do not need or want to see their names. Give us a setting to turn off their names so it's anonymous.
Then make a match history list that shows us a history of the last 20 players we played against. There we can go to this…
7 votes -
Villainous Wealth results in GreError
Using villainous wealth in a green creature ramp/leyline build allows you to play it for X at 20 or greater.
Frequently, the game will either immediately end in a draw with GreError or "choose another action", either as the card resolved/creatures autotap, or sometimes as you place cards onto the stack from the card browser. (This just happened with X=21, casting ~15 cards).
The expected result is quite simply, that when I play something like this, the game ACTUALLY WORKS.Playing on PC, Windows 10
6 votes -
Fix the shuffler number 10
Fix the shuffler, running deck, 18 lands, 21 creatures, 21 spells. on the play, started with 2 lands in hand as is good ratio, 2 non spells and 3 creatures. proceeded to top deck 3 lands, also, one starting land was cavern of souls and first draw was also cavern of souls. i only run 2. the odds of that are 1/30 times 1/53. no way in ****.
3 votes -
Fix the shuffler, number 7
Standard event, diamond 1 deck/player
run 18 lands, 21 creatures 21 non creatures.
hand started off 1 creature, low but possible, on the play, up to turn 4 ive seen 2 creatures 4 lands and 5 spells. odds are pretty **** low.
turn 5 drew another non creature spell, making it 2,4,6 for a deck that runs 1:3 ratio those odds are unbelievable. and this keeps happening repeatedly, so fix the shuffler, stop letting players cheat off it, we came to play fair magic, not bend over for the shuffler4 votes -
Fix the shuffler, x6
Diamond 1, playing a deck with 18 lands, 21 creatures, 21 non creatures. turn 5 ive seen 6 lands, 4 creatures, 4 noncreatures. Fix the shuffler, players are tired of playing bend over and get ******, we want to play actual mtg.
4 votes -
fix shuffler/algo, quit making people loose before they can even play
Diamond 1 playing a deck with 18 lands, 21 creatures, 21 non creatures.
First hand, had 1 land, 1 creature 5 spells, these odds are 1 in 100,00.
Second hand, had 1 basic island, rest idr. These odds are also super low, as i literally only have 1 basic island. Fix the shuffler/algo we came to play magic not bend over for the shuffler.4 votes -
Fix the shuffler, we came to play magic not bend over \
Fix the shuffler, hand started off with good ratio from my deck build, i use 18 lands 21 creatures 21 non creatures. Diamond 1
by turn 4 i had 5 lands, literally half my cards seen.
Turn 6 ANOTHER LAND
these odds are literally impossible. fix the shuffler, this is why arena is dying4 votes -
Cards disappear
During drafting, my premier draft was ruined by the cards not appearing any more but the timer still going. Plz help
3 votes -
Daily Quests Stuck
I've recently got into MTG and started playing the on the app.
However I'm not sure when it started but my daily quests show as constantly counting down but never at all giving me daily quests.
This has been going on for at least a few weeks.
But like I said not sure exactly how long.6 votes -
patterns in your shuffler
Since I have been able to see and reverse engineer patterns in your shuffler, If I exploit those would that get me banned, or would it be considered the same thing as exploiting hand smoothing?
20 votes -
My Light Card "Petrify" doesn't do what the card says it does.
My light card Petrify doesn't do what it says it's supposed to do in game.
The card text clearly states
"Enchant Artifact or creature
Enchanted Permanent can't attack or block ,
and it's activated abilities can't be activated"When I use this card on other permanents listed the card continues to do it's activated abilities and even does it's abilities even if they weren't activated yet.
Why doesn't this card work like it says?
12 votes -
deep-cavern bat march
Deep-Cavern Bat did not return Jace, Perfected Mind to my hand upon being exiled with March of Otherworldly Light. Jace is stuck in exile beneath the bat, yet there is an empty spot in my hand where he would have been. Clicking the spot produces a card riffle sound, but does not allow me to play Jace.
6 votes -
Forced draw
Summary: I was forced into a draw because the game wasn't able to resolve a finite stack of triggers fast enough. The game gave me a warning three times that if I do not take another action the game will be a draw but no additional action was available for me to take.
Bug reporting:
1.)I cast Marwyn's Kindness with X being 21
In play: "Rosie Cotton of South Lane", "Samwise Gamgee", and "Mondrak, Glory Dominus".2.)Occurred on the PC client
3.) Game forced a draw despite having multiple win conditions available.
4.) Allowed to finish the stacked triggers without…
25 votes -
transformer sleeve
Transformer sleeves do not complete their animation since the MKM update.
12 votes -
Matchmaking is really fun
I'm playing the new artifact deck that has the "Simulacrum Synthesizer" card in diamond. Obviously a deck full of artifacts with which many players reach mythic easily in record time because it is an extremely good deck currently.
I protect these artifacts from cards like "farewell or Brotherhood's End" with counters although it is not always possible.
Curiously, they only match me against cards like "Karn's Sylex" well into the curve to ***** me and clearly not go up in the ranking since I have no response from artifacts on the sideboard. The algorithm knows how to harm me, it…4 votes -
Ongoing "Wait for Server" Issue on MTG Arena Android Tablet Version
Dear MTG Arena Support Team,
I am writing to report an issue I have been consistently encountering while playing MTG Arena on my tablet. After every match, the system displays a "Wait for Server" message that does not disappear, preventing me from starting the next game.
This issue severely disrupts my gameplay experience, and I am unable to proceed with further matches without restarting the application. I would appreciate your assistance in resolving this issue.
My tablet is Lenovo TB-J607F
Thank you for your support.3 votes -
Lifelink on Creature Without Double Strike Triggers Twice When Damage is Dealt by Creature with Double Strike
I applied double strike using twinferno to a creature attacking Atraxa. Atraxa does not have first strike or double strike. So when my creature deals first strike damage, Atraxa does not deal damage to it. Atraxa ONLY deals damage on the normal damage phase. But the opposing player received 14 health (double Atraxa’s power) because my creature hit it twice. But Atraxa only dealt 7 damage that turn.
4 votes
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