MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5666 results found
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Forced draw
Played a match and was winning easily when suddenly the game paused, a sign came up and said the game forced a draw.
19 votes -
MTG Arena Shuffler doesn’t work is broken is not random
Fix the code maybe? Community has been mad for a long time.
20 votes -
Palantir of orthanc
Palantir of orthanc. Multiple times it has happened. Nothing on field to stop it from activation, and no rhyme or reason to how it happens that I have found. Some times, no counters, no scry, no options. Other times it will activate perfectly for one round and then stop. Even had a few times that it adds counter, but no scry or option. It's getting old.
7 votes -
Bad Shuffle fix
Every time the game shuffles a deck it begins with the deck in alphabetical order so that identically named cards are stacked together. Once the game shuffles using the algorithm you most likely bought, it then locates those similarly named cards closer together in the deck than they would be in the real world. You fix it by having it shuffle from the order they were played. My email is reggie668@gmail.com. Feel free to email me to elaborate further.
26 votes -
draft loss after victory
finished game with a victory in draft, immediately exited to find the victory did not register on the wins progression at the bottom of the screen, and I had instead been given my third loss.
14 votes -
no card rewards level 70 and above
Hello,
unfortunately i did not receive any card rewards level 70 and above. The friend i am playing with, has exactly the same issue on his account.Best regards,
Erik
18 votes -
Opponent timer ran out then game froze
Opponent timer ran out then game did not proceed. Showed his hourglass for a few minutes then I closed program and restarted. When I came back I had a loss. Please reimburse the gems, thanks.
12 votes -
Player Feedback / Player Speed
Too often, I find myself in battles where my opponent is a very slow player, either deliberately or just randomly. There should be a way to provide feedback on the player after the game based on player speed. After a decent amount of similar reports, these could be used to potentially assist in matchmaking. If is terribly annoying to watch the timer continuously run down in games, especially when you know they're looking around the board every single turn.
10 votes -
Deck limit
Set a deck limit size or punish larger decks. Every other game is a deck with over 100 cards that NEVER bricks. The algorithm always allows for a balanced for OVERSIZED decks. Its not fun trying to beat an endless deck pool with an actual 60 standard deck. There's so little reports of this because most of your players abuse this mechanic in your game software. Its just unfun to play when every game again an OVERSIZED deck is an guaranteed loss
8 votes -
Ban Ragavan
Ban Ragavan in historic brawl. He plagues the format along with golos (which is banned in real commander) and the prismatic bridge.
11 votes -
Stop asking me if I had fun.... until the shuffler is completely random the answer is NO!
How about you and anyone involved with programming the shuffler go outside get a rope and kill yourselves... this site will always be complete JOKE till the shuffler is COMPLETELY RANDOM... its ******** that no matter how much mana is in the deck you draw at 20% if best thats with a 50% mana deck .... ******** i have trsted this its a FACT.... until we are as even as it is on a tabletop this site will always be a joke I will always be that rock in your shoe ... fyi ... my computer science degree is coming…
28 votes -
shuffle
Add a button at the beginning of a match to shuffle ones deck before starting the game. Due to the fact that ALOT of time in 3 color decks you only get 2 of the colors of mana you selected. You'll get 6 turns in need 1 mana of the color your missing and have a hand full of cards needing that one color, but by the time you draw one its too late your opponent has built their field and there is no way back out of the hole your in. All because Players cant shuffle their deck before…
32 votes -
Game freezes everygame
I suggest u fire all IT guys
Obviously they r incompetent
Wtf, how is that the game freezes every game?
Pathetic8 votes -
One Ring Upkeep Trigger
Had a food token and 3 burden counters on One Ring with 2 life left. I was expecting to respond to the trigger but it killed me immediately on the upkeep when I had untapped lands and no interruption from the opponent.
Game would have kept going because I was going to continue making foods but for some foolish reason Arena didn't let me respond to the trigger on the stack.
12 votes -
handle infinite loops
I just can agree to the other posts below. There should be the possibility to handle infinite loops.
E.g. Record a sequence of actions and simply enter an number how hoften this loop should be executed (not more than 9999 times)37 votes -
Running Timer Down Exploit
Please add a timer for players who are abusing certain effects to make their turns last indefinitely or until they have ran out your timer so they can skip your turn. It's not fair that you can't even skip over responses if you have a spell that can be cast. It forces your timer to run down while the opponents just keeps tap/untap for 13 minutes - 42 minutes.
12 votes -
Commander
Please introduce Commander to Arena, you dont have to include every card ever made, that can come in time, people just really want commander and the option to play more than just 2v2
18 votes -
Unplayable on Mac
Game unplayable on Mac
Since the latest update, the game is unplayable on Mac. Initial screen and shop work fine, but as soon as I enter a game, the client is unusable. Everything has a lag of several seconds, cards hover very slowly and cannot be draged onto the battlefield.
36 votes -
More players/multiplayer
Add the 2v2 mode or 1v1v1v1 like it was in Duels of the planeswalkers. In 2013 or 2014. It was fun and I would like to play with my friend vs other two players.
Please listen to community give them what they want its not that hard......14 votes -
Piece it together intenisty bug
Piece it Together isn't granting extra turns when cast from the graveyard with the proper intensity to do so. It also doesn't function when copied at the proper intensity level.
Dreadhorde Arcanist
Snapcaster Mage
Sea gate storm callerNone of the listed work.
When exiled with Bloodthirsty Adversary, it doesn't retain intensity, but I'm unsure if that is within the bounds of the rules.
14 votes
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