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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10228 results found

  1. Illegal card "Time Walk" being used.

    Illegal card "Time Walk" being used. This website will not let me post an issue. Keeps jumping page.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  2. issues with the game for new/ old players

    There are a ton of issues that are effecting new players and old players that dont have time for best of 3. First is the hand smoothing garbage, it is rally bad as since it has been brought in the shuffler wins more then the players do when playing a crafted deck. It has been about a month at 30 mins a day since I had a game where I didn't have to mulligan twice. And even after the mulligan more often then not its either all lands or no lands. Last 3 games were 17 card land run, 14…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Hinterland Chef Food artifact perpetual bug

    I cast Hinterland Chef and drafted an Ironshell Beetle which I also cast. I tried to sacrifice the Ironshell Beetle to Oyaminartok, Polar Werebear's activated ability but couldn't. I think this is a bug because I expected Ironshell Beetle to become a Creature Artifact - Insect Food according to Hinterland Chef's wording but it doesn't.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Surveil

    During start of the game it show surveil, during discard it show surveil and no possiblity of discard, game is broken completly unplayable, already lost several games in Mythic!

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. ultimecia

    Ultimecia is not transforming on endstep. Definitely affect the draft experience, which is super frustrating since I pay for it. It does not work when prompted. It also didnt work when I just pooled the mana before my endstep!

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Zodiark, Umbral God did not die after reaching 0 toughness from a minus/minus abilty

    Playing draft against Zodiark, Umbral God and put him to zero toughness using a minus/minus spell and he did not die. This directly caused me to loose the game. I would like a refund in a free draft token given the price of the draft.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Cards do not come into play properly

    After 3 or 4 game rounds the cards stop moving to the ground but appear mid air instead. Multiple cards being this way stacking on top of another prevent vision and clicking on them. I tried on PC and mobile both behaved the same

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Draft problem -

    I was drafting Through the Omenpath - Trad. Draft, when halfway through pack 3, the system reported of a network error, and I was kicket out of the draft. It was not a network error on my side, as I was able to access websites etc. When I was able to log back in, the draft was completed, and I had received a number of off-colour cards. Therefore, I would like to ask for a reimbursement of my draft.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  9. Draw 1 type of 3 land types in balanced peoportions

    2 games in a row I drew only one type of land when I had a balanced amount of each, is this intentional, or are you just trying to get me mad enough to prove myself by buying more gems? If so that is predatory and I will be uninstalling this app.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Jump In event not getting saved to recently played

    Jump In to Final Fantasy event not appearing on "Recently Played" screen after playing it multiple times.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Casting Faithless Looting with flashback crashes Android client.

    I haven't had this issue until the most recent update, but in Timeless, when I cast Faithless Looting with flashback the client freezes and exits the program. Seems to be pretty consistent, has anyone else experienced this?

    1 vote

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  12. Bug バグの報告

    チュートリアルで説明どうりに進めると、ブロックするカードがなくなってしまう。
    今出ているクリーチャーをタップしても選択できない。
    iOS使用。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Historic is becoming unplayable

    Historic needs to be reformed
    The game is getting more and more boring every day
    Especially in Bo1, the most played format in your app, Magic is becoming very boring. Reanimator persist combo is very annoying. Now it consistently closes during the second turn, and it is very difficult (and boring, since the matches are all the same) to play against it in Bo1, since you should always have the exact answer in the first turn. Eldrazi is simply horrible, since I don't understand why only this deck can have such synergies that completely prevent opponents from playing. Destroying opponents'…

    1 vote

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  14. 1 vote

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  15. Maze's End

    Add a counter to the card Maze's End.
    The counter will display the number of different gate you control

    This will reduce the amount of time needed to go over all of your lands and see how many Gates you control

    1 vote

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  16. no me deja tirar cartas

    Estaba jugando mi turno y no me dejaba tirar cartas, en la primer captura tenia para poder jugar detectar la intrusion y no me dejaba, en el segundo podia tirar el enlaza mareas o la ahogadora y tampoco me dejaba

    1 vote

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  17. all things broken

    Having been around since the birth of MTG, you guys need to pull your heads out of your own arses , because you are repeating the mistakes of the past. I get wanting to want a big profit margin but the way things are headed you are going to put yourselves out of a job. The power creep and catering to the little whiners that think the win is more then the game is going to help temporarily, but is going to do more damage then good in the long run. What has already happened was MTG did this exact…

    1 vote

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  18. False Victory

    Victory not reported. I won the round, saw the victory screen, then got disconnect. I was in the same place on the draft victory tracker. I expected to win my found and finish the draft, but it lead to another match.

    Mac, Epic Games Launcher

    No workaround.

    1 vote

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  19. desconexión en draft

    se me desconecto en plena partida de draft y dio como partida perdida, por favor podrían solucionar muchas gracias.

    1 vote

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  20. Bug Report - Potential Shuffle Algorithm Issue in Limited Format

    I am experiencing what appears to be a significant issue with the shuffle system, particularly in Limited format. Over the course of three consecutive games, I have drawn exclusively lands from my deck, even after taking mulligans. This pattern is highly improbable under normal randomization and suggests a potential bug in the shuffle algorithm.
    Issue Details:
    • Format: Limited
    • Occurrence: Three consecutive games
    • Problem: Drawing only lands throughout entire games
    • Persisted after mulligans in each game
    • This issue appears to be more frequent in Limited format compared to other formats
    While I understand that variance in…

    2 votes

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