MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6196 results found
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3rd and 4th introduction match screen glitch
During the 3rd and 4th introduction matches, cards will start to hang in the air randomly instead of placing where they are supposed to. I had this issue and so did my partner. We're both on Android. When the bug starts happening, the entire game slows to a crawl as well.
1 vote -
Ranking doesn’t work after last update
Ranking doesn’t work in either category after last update!
IOS Client1 vote -
Ranking doesn’t work after update
Ranking doesn’t seem to work in either category after last update.
IOS client1 vote -
"Network Error: Unable to Join the Event. Please try again later."
Whenever I try to play any game mode, I get the above error. Reinstalling does nothing. Repairing does nothing. I'd very much like to be able to play so as not to lose out on daily rewards.
1 vote -
Wont let me start a match says network error: unable to join event. Try again later
Internet is fine tells me it's a network error and to try again later happened immediately after the new update
1 vote -
Quick Draft not matching me
Playing quick draft, and I knew it was going to end but thought I had 3 hours to finish my matched, but every time I go into it now, it says server error and won't match me, and reading the status page said it won't work now at all until after the update but by then it's a new quick draft, I wouldn't have paid for the draft knowing I couldn't finish it. I'm playing on Android.
1 vote -
Starter duel 4
Playing the game for iPad.
Starter duel 4 (black) crashes when I play confront the assault as requested by the game. It does not create any token and still asks me to select a block for the attack, which should be the non given token. I am therefore unable to proceed.1 vote -
try making the game fair
Maybe stop rigging the game? How about don't make me go second 4 times in a row and let the idiot playing avacyn draw every boardwipe in existence and prevent me from not getting lands. You guys are scumbags and don't know how to run your game. Great job cheating scumbags. Hope everyone working for you gets fired.
1 vote -
Cannot choose cards because of placement
In the fourth Event of the Tutorial i cannot choose defenders because the enemies cards Cover Mine
Play the fourth round (again at Shadowhand) of the Tutorial until you must Block with confront the assault, you cannot choose blockers
Im playing in Android 15 with a Lenovo ideatab pro
I cannot choose my blockers because the cards are covered by the attacking cards
I can choose blockers
1 vote -
Removed from game at minor internet loss
On Android, brief internet connection loss results in "waiting for server..." Message and removal from the current game upon reconnection (placed back in lobby).
Closing the game and relaunching puts you back in the game, but this is impossible to do quickly enough if there are no timer expansions (you will loose at least 1 turn)
This happened to me twice during a quick draft today, but it is a recurrent issue in all games.
The reconnect is infuriating because it seems like it could be much faster (shows player names, goes through a queue like wait, etc.).1 vote -
no trigger
once again no trigger on an annul this time? if every reaction is automatic we need corre t triggers. this is the fifth or so time in a few week cards just sit in my hand, it was clearly an enchantment didnt have magical no counter abilities? why for is this so dumb? a dozen games go fine then bam match after match of unexplicavle ****. Card draw and counter triggers have failed a few times today too, the deck is based on it so when these dont happen despite clear landfalls, i have card built to trigger off triggers…
1 vote -
no trigger
once again no trigger on an annul this time? if every reaction is automatic we need corre t triggers. this is the fifth or so time in a few week cards just sit in my hand, it was clearly an enchantment didnt have magical no counter abilities? why for is this so dumb? a dozen games go fine then bam match after match of unexplicavle ****.
1 vote -
Game crashes after last update
After the most recent update, the game takes 5 minutes to load, then crashes and automatically closes.
3 votes -
Game ended in defeat when I was winning
The game ended, saying “defeat”, in the middle of my turn when I was winning. From viewing the battlefield I can’t see any reason this would have happened. I had a lot of cards in my hand so maybe that’s what made it bug out?
This was on iOS, I can’t attach the log because I can’t connect to pc right now, but there is a screenshot
1 vote -
exile zone (new rule)
I play with doomsday, and has a lot of cases my opponent "take my exile zone" post doomsday resolves and do a "deckcheck" sequencing all my exiled cards one by one, trying to guess through my pile.
I already called judge several times but all talk about the rule Omitted about that conduct, cause they can "examine" so retard players "find a legal form" to do a unsporting conduct + slow playing, cause the exile zone has no protection by the game rules .
2 votes -
IM LOSING A LOT OF GAMES, WINNED ONES, BY BUGS AND SERVER GOING DOWN!!! UNFAIR!!! I SHOULD BE MYTHIC NOW!!! HOW CAN I RECOVER THIS!!!
IM LOSING A LOT OF GAMES, WINNED ONES, BY BUGS AND SERVER GOING DOWN!!! UNFAIR!!! I SHOULD BE MYTHIC NOW!!! HOW CAN I RECOVER THIS!!!
2 votes -
Cloud, Midgar Mercenary not triggering Toxic an additional time
Set up: Cloud, Midgar Mercenary equipped with Prosthetic Injector, giving him Toxic 1. I also had Skrelv, Defector Mite on the battlefield. I used Skrelv's ability to make Cloud unblockable by red, and give it Toxic 1 (Two instances of Toxic 1). Cloud attacked and hit the opponent. The opponent received two Poison Counters.
The way I understand Toxic is written, that it should be a triggered ability on dealing combat damage, and with Cloud's text since it's a triggered ability I would expect that each instance of Toxic should have triggered (and been cumulative) therefore giving the opponent 4…
1 vote -
Sorceress's Schemes Bugged
During a draft, my opponent was able to return Suplex to hand with Sorceress's Schemes despite Suplex not having flashback.
0 votes -
BUG: Tishana's Tidebinder + Sephiroth, Fabled SOLDIER
Sephiroth, Fabled SOLDIER ETB trigger didn't giver me the oppportunity to respond with Tishana's Tidebainder in my hand and with the correct amount of mana open.
1 vote -
game randomly freezes
Game freezes when entering the pack section of the menu, or the shop. The game also freezes when entering the main menue and in matches. Uninstalled and installed the game, still same issue.
15 votes
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