MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9575 results found
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Kaldra Compleat Bug
In my powered cube premier draft game, I attacked with a dashed Ragavan, Nimble Pilferer, equipped with Kaldra Compleat. My opponent blocked with his Fury equipped with Batterskull. After combat damage had resolved, the Fury should have been exiled, because Kaldra Compleat says "Equipped creature gets +5/+5 and has first strike, trample, indestructible, haste, and "Whenever this creature deals combat damage to a creature, exile that creature."". But the Fury went to the graveyard, and then on their turn was put back into play with Portal to Phyrexia, which my opponent then turned into a copy of Fury with Saheeli,…
7 votes -
Currency Converter Not Legal in Timeless?
When I try to build a deck with Currency Converter in Timeless, it does not show up at all when I search for it when I mark the legality as "Timeless." If I make the deck "Direct Game," I can find Currency Converter, but it is marked as not legal when I attempt to play with the deck. I have seen no announcements that this card is banned in Timeless.
7 votes -
didn't receive achievement from the new achievements update
I didn't receive the Power Nine achievement.
It says "cast a card from the power nine."
I used that blue bird to conjure the power nine in my deck. I drew and casted "Ancestral Recall."
It didn't register.
I didn't get that achievement.34 votes -
Deck builder Sideboard cant count.
In deckbuilder, if sideboard has 8 or more cards the client will not save the deck and reports that “a deck can not gave more than 15 cards in the sideboard”. There were 8.
I tried with other cards and other sideboard sizes. 7 or less is fine. 8-15 is bugged to automatically think its more than 15.
I saved the deck with a small sideboard then reopened the deck and still encountered the bug.13 votes -
Kotis
Kotis, The Fangkeeper ability to cast from exile is currently bugged (2025-09-17). In the last 3 matches I had I was able to attack my opponent at least 3-4 times and only one of them did the window open where I could see the cards that were exiled and if they qualified, cast them. The only visual I see, is an orange 'resolve' button and on the first instance, I just clicked it thinking it was a new way to see the exiled cards, but it did not. However, there is a workaround that I found. After hitting the opponent,…
11 votes -
Can't progress after the battlefield first appears
Cant report this as a bug so am being forced to do it here. The battlefield appears and if I am going first, after I select mulligan or Keep the system doesn't register I have done this and I end up timing out. If the opponent goes first they end up timing out but without the game ending. I cannot even concede. This is the same on brawl or timeless.
I have tried repairing the game files - same issue appears.
I have uninstalled and reinstalled the game - same issue continues.
In a desperate attempt to resolve it I…6 votes -
Product Suggestion
Game won't find an opponent to play. I've tried on mobile and desktop PC version, have been waiting over 10 minutes to locate a match without success. Tried rebooting/restarting mobile and PC and updating but error continues.
6 votes -
Avatar premium draft is down
Avatar Premium Draft Bugged and Disappeared.
I am using a Windows PC and accessing Arena through Steam.
I paid 1500 gems to enter a premium avatar draft. After I completed the draft, I was stuck in a clearly glitchy queue. I reset MTG Arena and the same issue occurred again.
Now the premium draft is gone and so are my gems.
Id like to be refunded for gems I spent.6 votes -
App freezing
Can’t play a game; sometimes gets stuck on the loading screen and sometimes loads a player but then no one can play cards. Tried restarting my phone, restarting WiFi, logging out and then back in, deleting and redownloading the app, closing all other apps, and it’s still happening
6 votes -
Matchmaking broken for Arena Direct?
I've been waiting for almost two hours for a match to fire for the Avatar Arena Direct event. Never had to wait for more than a few minutes before.
6 votes -
queue avatar draft
I played one game on avatar premier draft and now i am stuck on 'currently waiting'. I waited 15 minutes for one attempt. Restarted the arena app, and hit 15 min again. I tried playing a different format and i did get in a game of standard so I know it isnt a connection problem. Went back into draft and have waited another 5 minutes for pairing again.
can I get my gems back? this is wait time is absurd.
6 votes -
Barrensteppe Siege Mardu bugged with mobilize creatures
- Have Barrensteppe Siege on the field and choose Mardu Have any creature with mobilize attack At the beginning of the next end step token dies Barrensteppe Siege does not trigger
- PC, Steam
- Opponents not sacrificing a creature of their choice at the beginning of your end step
- Token should die to mobilize, Barrensteppe Siege should trigger, Opponent should sacrifice a creature
24 votes -
Can’t submit deck for Powered Cube
I finished a draft for Powered Cube, but my game crashed during deckbuilding. Now the game won’t let me submit my deck. Even after repairing game files, still won’t work.
9 votes -
Powered Cube Draft Pricing/Rewards
Can you bring back the old prize structure for the Powered Cube Draft, at least for the traditional queue? Paying full price for a phantom event and goin 1-2 or 2-1 feels bad and makes the games not fun. Best part of cube is being able to try new things that you wouldn’t normally be able to do, but with too heavy prizing I’m force to “try hard” so I can win which diminishes the fun factor. Going 2-1 and being able to draft again should be the bare minimum.
8 votes -
All cards black during draft
Upon entering premier draft, alll cards appear black. I would like to get reembursed for the gems spent on the draft
6 votes -
full control keeps engaging
Full control is on even though I never activated it, and when I try to turn it off it keeps coming on.
8 votes -
Arena Anthology cards missing
Some cards both of the Arena Anthology sets are missing in the collections tab as well as when trying to build a deck. The cards I've personally noticed that are missing are all of the signets as well as mother of runes. I don't know if there are any more.
11 votes -
Emrakul the aeons torn and Ulamog the infinite gyre have broken special art
The full art versions of Emrakul, aethons torn and Ulamog the infinite gyre have broken full art version that dosent have anything different.
5 votes -
Invalid Deck - Sideboard size bug
My deck is being flagged as invalid for having more than 15 cards in the sideboard, when it has 12
16 votes -
Pentad Prism with Colorless Mana Floating
Pentad Prism cannot be cast for Sunburst=2 if you have a colorless mana floating that you can't undo (e.g. mana from Sol Ring, Mana Crypt, Mishra's Workshop, etc., where you already spent one of that mana on another spell), even if you also have colored mana floating. When you go to cast the Prism, the game autopays the colorless mana, and undoing that payment of colorless mana also undoes the casting of Prism. This was in full control mode, and with auto-tapper off.
This is also an important, potentially game-losing issue - I lost a game due to being unable…
3 votes
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