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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2581 results found

  1. remastered

    Why dominaria remastered not appear on mtg arena?

    1 vote

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  2. Farewell doesn't exile Thassa, Deep-Dwelling

    I Used Farewell choosing to exile creatures, artifacts, and graveyards.

    Enemy's Thassa was a creature when Farewell resolved, but it was not exiled.

    1 vote

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  3. Paradox engine has gotta go. There's so many posts about it already

    Paradox engine is maximum fun for 1 player and minimum fun for the opponent. I just watched a jodah player go from 6 life to floating mana on the new lotus artifact and playing everything in his deck for over 5 minutes until he had +25 on an ashaya and haste from Alena (sp? The green red creature that gives haste and plus power to another creature at combat). Not fun.

    3 votes

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  4. historic alchemy

    please split historic into a second format with no digital rebalancing whatsoever. digital cards are ok.

    42 votes

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  5. alchemy

    It's being said 1000 times over here, but simply upvoting others is not enough. I thought Alchemy was a joke when announced and said "Oh well, I'll never play that." Now after it launches we learn that the card changes affect Historic with no option to turn it off.

    Absolutely unacceptable.

    I will not play Arena again until this change is reverted.

    41 votes

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  6. Alchemy

    Terrible idea to have rebalanced cards affect historic. Leave our beloved format alone, this is nothing but a blatant money grab which will alienate a giant part of your playerbase. Ridiculous that someone even came up with this idea let alone that it was approved, all in the name of lining your pockets even more. Don't you think you make enough money with arena already??!!

    43 votes

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  7. Players aren't finishing their games

    I'm contacting support because I'm sick of not being able to play a full game. I get four or five turns in and start to get excited about the endless possibilities with where my deck could go, then my opponent quit. This has happened so many times I can't keep track. Is there a way you could implement a five minute cool down timer for people that quit to entice them to keep on playing? I might be a special case, but I love losing as much as I love winning and winning by default isn't really a win. I…

    1 vote

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  8. MTGA Mobile Turns Off Other Application Music

    Older versions of the MTGA Mobile client used to only turn off sound from external apps upon initial launch. Current version continually pauses external audio. One of my favorite things to do would be to play MTGA on my iPhone while running on the elliptical or treadmill at the gym, turning down in-game audio in favor of listening to Apple Music. This is no longer possible given recent changes. Please turn this into a toggle-able option on the audio settings tab instead so users like me can workout and play at the same time!

    3 votes

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  9. PEOPLE TAKE 10 YEARS TO PLAY SPELLS!!!

    I have wasted so much of my time waiting on players to either 1. timeout and leave due to them not even being there at the start of a match 2. Cry because they lost so you have to wait on there 4 timeouts to settle because they ALT F4 3. they take 10 years to play their cards (Waits 20 sec to play a land, waits 20 seconds to play another spell, waits another 20 sec to move to combat, 20 sec to assign attackers. ect)

    Please make an option where you can select speed play or only 1…

    3 votes

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  10. I was playing Historic recently and the banned card "Time Walk" was played against me.

    I was playing Historic recently and the banned card 'Time Walk' was played against me.

    2 votes

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  11. Arena overheating my PC after the Brother's War update.

    PC automatically shuts down due to heat. Never happened prior. Windows 10.

    3 votes

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  12. Separate Alchemy and Historic brawl.

    Separate Historic Brawl and Alchemy please. Alchemy cards may be fun for some people but the drafting of cards ruins my enjoyment of the game. Please just give us access to historic brawl without alchemy.

    2 votes

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  13. bug/ retro frame

    None of the Brothers' war "retro frame" cards are showing up in my collection. I have tried playing on 2 different PC's and completely reinstalling the game. Nothing has worked so far. I included a log of it helps.

    2 votes

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  14. 57 votes

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  15. Alchemy makes me quit Arena

    I'm a long time magic player and have spent several thousands of dollars on this game but after yesterday's Alchemy announcement I am sorry to say that I am done playing constructed on Arena. You're losing me as a customer.

    I don't like the idea of digital cards changing so that they don't match the real world physical cards. This is a cognitive load that is unnecessary. Change the card name to something else if you're planning on rebalancing cards. Paper and the original digital version of the card should be in sync. I'm done with constructed on Arena. I'm…

    38 votes

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  16. Prchased a Mythic pack and got a rare wildcard

    Hello. Just bought a Mythic pack and got a rare wildcard. My expectation is that a Mythic pack either contains a Mythic card or a Mythic wildcard, otherwise it is not worth the 30% extra cost.

    As a developer I take it that the rng that triggers wildcards when opening packs is faulty for Mythic packs and does not force them to be Mythic which is a bug in my view.

    Please address this. Would also be great if I could have that wildcard converted to Mythic. Thanks.

    Best regards.

    9 votes

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  17. Card draw or mill should reset the timeout.

    Card draw or mill should reset timeout.
    It's been two times already when I wasn't dragging the time, just playing the game and got screwed by the timer because my turn took too long. Drawing a new card or milling cards (for the decks that draw/play cards from the graveyard) changes the set of available options and thus can significantly change the optimal strategy for the turn. Once I draw a card, I HAVE to reconsider my options and rethink my plan. The way the timer currently works seems to assume that turns with card draws take no more thinking…

    2 votes

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  18. SFX errors when playing game III

    [33230] AudioManager: Failed to PostEvent: sfxuiselectcard on Object: SelectedHighlightDefault(Clone)
    [33233] AudioManager: Failed to PostEvent: sfx
    basiclocreturncard on Object: CDC #284
    [33233] AudioManager: Failed to PostEvent: sfxpriorityoff on Object: Listener
    [33233] AudioManager: Failed to PostEvent: sfxuideselectcard on Object: SelectedHighlightDefault(Clone)
    [33445] AudioManager: Failed to PostEvent: sfx
    basiclocdrawcard2nd on Object: CDC #404
    [33445] AudioManager: Failed to PostEvent: sfx
    uiphaseladderflip on Object: ButtonPhaseLadderDesktop16x9(Clone)
    [33804] AudioManager: Failed to PostEvent: sfxbasiclocplaceimpact on Object: CDC #405
    [33983] AudioManager: Failed to PostEvent: sfx
    basiclocplacewhoosh on Object:…

    5 votes

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  19. Ios Crashes

    Since New Capenna update Ios App crashes continuously while multitasking or during the game after 20-45 minutes.
    Have to uninstall, reinstall and redownload 1.04 Gb every time.
    Unacceptable for me. Won't spend a dime on your game from now on

    13 votes

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  20. Axis of Mortality & Tainted Remedy - exchange is not gain

    The language used in Axis of Mortality is an exchange of life, NOT a gain/lose life. This, Tainted Remedy does not reverse the life total as a response to the former’s trigger.

    The current coding in Arena should be corrected accordingly.

    1 vote

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