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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1124 results found

  1. Red Aggro Decks

    PLEASE do something against these red aggro decks. It's getting worse and worse. It's really not funny losing every second game in turn two. Theres is absolutely nothing you can do against those decks if you are not the player chosen to take the first turn. Ban those stupid cards from the game. I really start thinking about quitting to play the game.

    5 votes

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  2. Wizards of the Coast needs to start playtesting their cards again

    So many of the cards in the current standard blocks really seem like they were just thrown in by an incompetent design committee rather than competently constructed game.

    If the sets were actually playtested I doubt most of the cards in them would have even left the design room.

    6 votes

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  3. Every single game played is garbage, wizards has scammed their entire community with this game and should be boycotted.

    People should stop playing this game and stop supporting anything to do with wizards of the coast or Hasbro, they are completely scamming their entire player base with every new release and every single format currently, the code for this game is garbage and is setting players up and deciding outcomes of games before the games are even started, delete this trash and stay far far away from this scamming level BS.

    3 votes

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  4. lost a draft game that i never played (cancel bug)

    Lost a premier draft game that i never played. i clicked cancel to edit my deck when queuing and it matched me into a game without me being able to play. when i clicked play it put me into a new game with a different opponent (my account still lost the other one) and so i lost the draft after winning my game. if there was a way to refund the loss with a quickdraft token at least that would be cool

    4 votes

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  5. Did you have fun?

    Did you have fun? is useless. I have given the unhappy face just to get the same issue the following game that made me unhappy in the previous. If this feature is just a click something to make yourself feel better, remove it. If it is actually there for game improvement, adjust it so it can be an improvement tool. I suggest having a multiple choice for those who choose unhappy. I suggest the following is asked when someone chooses unhappy:
    1) dislike the deck matchup. After extensive recent playing, I am tired of seeing the same 3 decks. Use…

    4 votes

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  6. Please introduce 1 free mulligan into non-ranked games

    Hello! I was hoping you would consider introducing 1 free mulligan into non-ranked games on Arena. The number of games I've experienced where either I or my opponent immediately quit because of a bad opening hand is astronomical. I am willing to take one mulligan on the draw, but if I have to take a mulligan on the play I will just quit and find a new opponent. It's better to spend 30 seconds finding a new opponent than enduring miserable gameplay because of a bad hand or a hand with too few cards.
    Thanks for your time.

    4 votes

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  7. Whole game is janky AF now, not a single reason to continue to support wizards

    Arena started as a decent game, at this point it has turned into jank trash that no one should be willing to play. Unfortunately there are to many people who are addicted to this game because of the nostalgia from playing magic the gathering on paper. Every format of this game needs a complete rework and rebalance, its pathetic that a company that has the amount of money hasbro has can't see this, or the more likely answer is they don't want to change something that they can make as much money off of.

    3 votes

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  8. Make the concede button useable only if at least 3 turns have occurred in game

    Too many people just start a game and instantly concede or concede in the first turn.

    2 votes

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  9. Up the Beanstalk needs to be banned from standard and alchemy

    Last time I checked, drawing cards was supposed to be blue's thing. However with up the beanstalk, now green decks get to draw more cards than blue can consistently.

    This breaks both the game and the color pie and hence must be banned.

    4 votes

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  10. Could not use sideboard after reconnect

    Could not sideboard in bo3 matches if during the game connection dropped.

    Cards could be love out of the deck but couldn't be moved into the deck. If card was moved out you have to wait for 2 minutes.

    Android mobile.

    4 votes

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  11. Bought Mythic pack and got a rare token. WOTC can;t find enough ways to scam their playerbase. I

    I just Bought Mythic pack and got a rare token. WOTC can't find enough ways to scam their player base. I am so sick and tired of these vipers. I though after the disgraceful actions of WOTC the past week, I could at least come to ARENA and play for free from now on. No more buying the xpacs/ passes/ or gems. But they can't even let us have that. After Magic 30 I tried to pretend this wasn't going to be the direction this company I have supported and enjoyed for many many years had turned into. Then the…

    5 votes

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  12. Heist

    You guys really screwed the pooch with this heist mechanic. Could you have come up with something more ******* annoying? Absolutely braindead design.

    8 votes

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  13. mastery pass reward not receive

    I have not received the corresponding rewards having paid for the Mastery Pass.

    4 votes

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  14. Flash should no longer be printed on cards

    Flash was cool as an addition to the first set it came out in. But like many of the other abilities that were supposed to be just for that block or expansion, it shouldn't come back.

    3 votes

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  15. Allow me me "block" someone so that we never cross our paths again

    this is like "Block Communication" in Starcraft 2 coop, it doesn't let me meet the blocked one ever again in random queue due to their troll behavior.

    4 votes

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  16. Paid mastery pass rewards not received!

    Haven’t received any rewards after 2000 coins in DSK paid mastery pass. Because there are quite a lot of rewards, I’d like to receive them or get compensated for the missed rewards, since I spent actual money on the gems used for the mastery passes purchase. I see that A LOT of people have reported this, but nothing has changed, I advise you to fix your costumer support, since this is not acceptable, then resolve the mastery pass issue!

    4 votes

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  17. "pass" button still not working

    Maybe you get in touch with developers than can make a simple button work?

    4 votes

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  18. Cap the deck size in random matches to 60 cards

    Create a separate format for decks with more than 60 cards.

    4 votes

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  19. Bugs Bugs Bugs

    Temporary Lockdown did not exile tokens
    Ahyeee why your dev team is not familar with this game , read the cards explains the cards.

    So many bugs, so many reports so many useless devs, seems like they would fail on boiling water.....

    3 votes

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  20. 9 GB without fixes

    New 9 GB Data with new bugs and 0 fixes
    Thumps up for thatspecial dev team.

    5 votes

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