MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4218 results found
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The game dosen't work
The game froze mid draft, while waiting for a pack to be passed, then proceded to inform me that my connection to the server has been lost. I checked my connection and was fine, then tried to switch to a mobile rooter but got the same answer. Now the game wont let me in saying it can connect to the servers.
1 vote -
Inexplicable game loss when I attacked
I lost when attacking (or perhaps on combat damage).
You`ve made it too annoying to upload logs from iOS.
1 vote -
Endless loop defeat
Enemy forced a near endless loop that wouldn't allow me to play and forced me to lose the game even though they were the one creating the loop that I couldn't interact with.
1 vote -
store
Can't buy items in store. Macbook Air 2025 Tahoe 26.1. Last purchase was the Avatar bundles. Nothing possible since, either through Epic or Steam.
1 vote -
store
Every day I go to the store and attempt to buy gems, in vain. Please fix the bug that now prevents me from purchasing anything in the store (since shortly after release of Avatar--I was able to buy the bundles, but nothing since) on Macbook Air 2025 Tahoe 26.1. This is true whether I load game from Epic games or from Steam (though the behavior is different from the two launch platforms).
1 vote -
構築済みデッキの「ワイルドカード〇〇枚分！」表記の問題
ストアにある構築済みデッキに「ワイルドカード13000枚分！」みたいな表記がありますが、100枚しか収録されていない以上どう考えてもワイルドカード13000枚分にはなりません。
おそらく翻訳の問題なのだと思われますが、もとはWildcard Valueといわれるジェム換算？のものらしくワイルドカードの枚数ではないようです。（ジェム換算なのにWildcard Valueって言われるのもわけわからないですがそれはともかく）
現在の表記ですと優良誤認の状態になっているので適切な文言に修正したほうが良いと思います。1 vote -
Unagi Didn't Trigger
I am running Arena on a Mac. My opponent has a Bitter Work in play. They activated its exhaust ability to earthbend 4. They then attack with the land triggering the draw a card ability of Bitter Work. In response to the draw a card ability, I cast a The Unagi of Kyoshi Island. Their draw a card ability then resolves resulting in their second card of the turn being drawn. However, my The Unagi of Kyoshi Island didn't trigger and I did not draw two cards.
1 vote -
Ral Crackling Wit Crashes Mobile
When playing Ral Crackling Wit on mobile the game crashes. Phone is current version of Samsung android as of date 12/14/25 with current MTG Arena version.
Happens whenever Ral is played by player or opponent. It will successfully go on the stack but once resolved it elongates the image then crashes until match has timed out. It works just fine on desktop version.
1 vote -
menu headache
i have been playing basically since this game came out and ever since this new update... every time i switch between the tabs like from ranked to standard or go to events or any menu navigation the little blue flame ball tutorial thing won't stop talking... and starts an intro each time. like if i go to ranked it starts an intro into ranked but if i switch to standard, she starts an intro into standard and if i switch back to ranked it starts all over about ranked and if i go to deck builder im like ahh at…
1 vote -
Deck validation failed
Deck validation failed
I finished drafting and i am unable to submit my deck.
I have drafted only 1 lightning strike and 2 lightning strike are shown and i am stuck.1 vote -
Achievement win best of 3 after losing the first
Down, but not out achievement:
1 played historic best of 3
2 lost the first game
3 won the remaining gamesNo achievement was received.
1 vote -
Commander
This again is not a problem BUT PLEASE READ! I believe there is no reason commander should not be in this game. you should add commander and allow the ability for bots to fill empty slots in custom matches with friends. also please back track and add cards from old commander precons or make new commander precons have arena codes I feel this would make more incentives. You even have some commander cards and a sol ring pet I feel commander is a needed game mode for arena.
5 votes -
Wrong release date Ixalan
Would it be possible to one day correct the release date for Ixalan? Is it in any way possible to CORRECT ONE SINGLE DIGIT?!?!?!
Ixalan was released in 2017 and not in 2018 - it is the very first set in the Arena!How is it even possible that you are unable or unwilling to fix even the tiniest bugs?! You have had FIVE YEARS FOR THIS!
2 votes -
App Crashing Whenever Play Is Attempted
Whenever "Play" or any of the event windows are selected, arena will crash. Cache reset did not fix this issue.
2 votes -
同名カードの能力が同時にスタックされた場合、どのカードの能力であるかわからない(Android)
同名カードの能力が同時にスタックされた能力が、どの能力がどのカードの能力であるか判別する方法がありません。
例：添付画像のように、「ウロボロイド」が複数並んだ状況では、パワーが高い「ウロボロイド」を先に解決し、パワーが低い「ウロボロイド」を後に解決することでクリーチャーのパワーを最も上げることが可能です。
しかし、能力の解決順を選択する画面ではどちらの能力がどちらの「ウロボロイド」の能力か見分けることができません。なお、PC端末ではスタックされた能力にカーソルを合わせることで盤面上のカードが光るため、見分けることが可能であることを確認しております。しかしAndroid端末では同様の見分け方ができず、困っております。
2 votes -
Ozai Mana Tracking Bug
On 29/11/2025, I had a [Ozai, Phoenix King] with 4 red mana in my mana pool from the Firebending ability. I cast [The Last Agni Kai], having Ozai fight the opponent's [Walltop Sentries].
What I think should have happened: I spent 2 mana to cast Agni Kai, leaving 2 in the pool with the spell on the stack. Ozai fights the Sentries, I get 4 additional red mana; when Agni Kai finishes resolving and state-based actions are checked, I should have 6 red mana in their pool, so Ozai's static ability would give it indestructible and flying as SBAs are…
1 vote -
Haktos Protection vs The Great Work
Haktos had Protection from everything except MV 2, but was dealt 3 damage by The Great Work (which has MV 4 based on its front face).
1 vote -
incorrect rules interaction
When Benevolent River Spirit is face down in play (via a "manifest dread" effect), it should be 2 mana to flip it back up. When attempting to flip it up, the game prompts you to pay the waterbend 5, which is should not.
1 vote -
Bug login
Bug Description:
I am constantly getting the error “Error updating data. Please check your connection and try again.” when trying to log in on PC.
This issue happens every time I open the game on my computer. I have already tried the following steps:
Restarted the game
Updated the app
Uninstalled and reinstalled the game
None of these actions solved the problem. My internet connection is working normally.
Important: I can log in and play normally on mobile (phone) using the same account and the same internet connection. The issue only happens on PC.Because of this error, I am…
1 vote -
Ban Wash Away
Hi content team! I really appreciate the recent Historic Brawl bans, I appreciate the attention to the format and the resulting quality increase.
However, there's one more card that I think would do a world of good to ban. Wash Away makes for a miserable play experience, bringing fear and anger into the hearts of any who would cast their commander.
Counterspells are an important part of the game, but this one being geared toward countering commanders for a trivial cost in a format where casting your commander is a huge part of the game is terrible.
Thanks!
1 vote
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