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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16729 results found

  1. Karakyk Guardian Not Losing Hexproof

    Opponent had a Karakyk Guardian in play and cast Piercing Exhale, causing the Guardian to deal damage to one of my creatures. The issue is that the Guardian did not lose hexproof so I was not able to kill it after the spell resolved.

    23 votes
    9 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. didn't receive achievement from the new achievements update

    I didn't receive the Power Nine achievement.
    It says "cast a card from the power nine."
    I used that blue bird to conjure the power nine in my deck. I drew and casted "Ancestral Recall."
    It didn't register.
    I didn't get that achievement.

    33 votes
    12 comments  ·  Gameplay  ·  Admin →
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  3. Unable to interact/view sideboard bug

    Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses

    138 votes
    1 comment  ·  Gameplay  ·  Admin →
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  4. Exhaust elvish refueler

    An opponent just exhausted their creature on my turn after I played an elvish refueler. Given the text says "you may activate exhaust abilities", it should not apply to my opponent on my turn as well.

    37 votes
    4 comments  ·  Gameplay  ·  Admin →
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  5. bug with Cursecloth Wrappings?

    during draft on a PC I tried to embalm Basri, Tomorrow's Champion with the activated ability of Cursecloth Wrappings. I had ample white mana open but when trying to pay the embalm cost, I recieved an error message reading "cannot be completed due to unpayable cost" Did I not take another cost into account or is this a bug in Aetherdrift gameplay?

    30 votes
    9 comments  ·  Gameplay  ·  Admin →
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  6. Game Crashes when selecting (Store, Events, Opening Boosters etc.) after update.

    When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...

    Hello, it's sad but the bug persists.
    Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
    Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my latest…

    74 votes
    22 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  7. Complete 3 quick draft matches quest

    I have the quest to complete 3 quick draft matches, I bought gems to complete it. I played the Quick Draft Aetherdrift event and played 5 matches before losing 3 times. I spent the rest of the gems on packs before I realized the quest was uncompleted.

    20 votes
    8 comments  ·  Events  ·  Admin →
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  8. MTG Arena switches to windowed mode constantly for ultrawide aspect ratios

    As of 2024.40.30.6688.1090994, everytime my client enters or exits a match the game switches from fullscreen mode to windowed mode. The issue only happens when I'm using an ultrawide resolution (3440 x 1440).

    The cause of the bug has actually been found by nexus mod user skebbZ, attached is his explanation. (His mod actually fixes this issue)

    87 votes
    11 comments  ·  User Interface  ·  Admin →
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  9. sideboard

    Sideboard won't list all the cards in the sideboard

    219 votes
    13 comments  ·  Deck Building / Collection  ·  Admin →
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  10. Explorer Anthologies

    Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:

    888 votes
    313 comments  ·  Product Suggestion  ·  Admin →
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  11. Bug Guidelight Pathmaker - Dune Drifter

    Hello there, I'm reporting a bug. I was playing a draft game, my opponent played "guidelight Pathmaker" searching for "dune Drifter". The X cost of this cards is 0 because he did not cast it (and was not able to pay for X) anyhow he was able to return a 2 drop from the graveyard (it should have reanimate a 0 cost card)

    18 votes
    11 comments  ·  Gameplay  ·  Admin →
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  12. Duplicate Cards in Arena Cube

    Multiple of the same card (I saw two Last Rides, and multiple lands) are going around in draft in cube which should only be singleton

    19 votes
    3 comments  ·  Gameplay  ·  Admin →
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  13. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?

    Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.

    …

    570 votes
    198 comments  ·  Gameplay  ·  Admin →
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  14. All-Out Assault untapping attacking creatures an extra time

    All-Out Assault's untap clause reads "when you next attack this turn, untap each creature you control." This wording means it untaps them the first time they attack, meaning that if they attack a second time in the extra combat the card creates, they will not untap a second time. However, I just witnessed someone play it, attack, have it untap their creatures, then attack with all their creatures again and have them be untapped to block on my turn.

    14 votes
    5 comments  ·  Gameplay  ·  Admin →
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  15. Store Indicator Light

    The light indicating new products at the store does not ever go off. I have paged through all of the tabs multiple times. It used to turn on for no reason whenever I got an Orb, but it would go out when I entered the store. Now, nothing I can do turns the light off.

    17 votes
    4 comments  ·  User Interface  ·  Admin →
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  16. alchemy event

    Wrong pack reward in alchemy bo1 event

    31 votes
    17 comments  ·  Events  ·  Admin →
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  17. Chromatic Cube - Can't Use a Card without Card Style

    I can’t use a card I drafted without paying gems for the art style

    128 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  18. Store orange alert icon not going away

    I go to the store tab to check the daily deals but it's not going away anymore after the latest update.

    13 votes
    7 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  19. Please add MTGA to the Multimedia Games Database to approve it for streaming on adult websites

    It would be very much appreciated if Magic: The Gathering Arena could be added to the Multimedia Games Database so that streamers could be permitted to stream it on Chaturbate.

    https://games.multimediallc.com/ (link is 100% safe for work)

    Some other noteworthy games that are on their database of approved games by their respective developers include:

    League Of Legends
    Rust
    VALORANT
    Cult Of The Lamb
    Serious Sam
    Return To Monkey Island
    Hotline Miami
    Enter The Gungeon

    You can search for these and other games that are permitted on their website if you need to verify that they are valid.

    Whether just streaming…

    41 votes
    5 comments  ·  Product Suggestion  ·  Admin →
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  20. screen shows "draw" after win

    Screen shows "draw" after a win.

    18 votes
    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues