MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2293 results found
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Bug with return the favor
My oponnet cast jeskais revelation, i had 7 mana available, i respond casting return the favor, but didnt let me to choose both spree option just one, and i lost my match loosing 2 ponit in my platinum 3 rank
2 votes -
2 votes
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Valiant Emberkin bug?
Played Valiant Emberkin and Akroan Crusader, targeted Akroan Crusader with Honor. Akroan Crusader's Heroic ability triggered only once.
also your autogenerated game log is too big for you bug report which seems suboptimal.1 vote -
loki
unable to find and use 'Loki, God of Lies' in the Deckbuilder including while 'Craft' is active
1 vote -
Sygg card draw trigger
Sygg’s card draw mechanic is not happening in Arena.
1 vote -
The recent increase in the number of gems from 6,000 to 8,000 gems for the Play Boosters event (Arena Direct).
Hello everyone! Good morning! How are you?
I'm here to leave a suggestion regarding the recent increase in the number of gems from 6,000 to 8,000 gems for the Play Boosters event (Arena Direct).
I truly believe this will cause the number of players participating in the event to drop significantly. Many of my friends and I were planning to play, but with the increase in the number of gems required per entry, it becomes impractical for the regular box event. For Collector Boxes, that's understandable. But for regular boxes, 6,000 gems is much more reasonable.
Here's why: for it…
2 votes -
Ban Thassa's Oracle, Timult's trickery, Dark Ritual, and other <3 turn win conditions
I spend 20 to 30 minutes building decks that are well thought out and planned only to have them beaten within three turns consecutively by people who spam the same win conditions over and over. I counted 26 people one day who were using Thassa's Oracle. it was also one 15 cost Elroy monster brought onto the field in turn one killed me. That's not fun and that's not worth my ******* time or money. I already have a huge problem having to deal with at least one player who only plays counter spells- I do not need another reason…
2 votes -
MSH Mastery Pass - Duplicate Protection Not Working
Mastery Pass Mythic Card reward is active with Duplicate Protection. I just purchased the Mastery Pas at Level 34, and one of the 10 Mythic card rewards converted to Gems despite me only having 40 of the 100 Mythics collected. Either duplicate protection went away without an announcement I picked up on, or I've been incredibly lucky since the Foundations set when I started playing. Please reinstate duplicate protection for the Mastery Pass Mythic card rewards.
2 votes -
Accessibility
I recently had carpal tunnel surgery and haven’t been able to play as much MTGA, can you add an option to double click/click to cast a card on mobile instead of dragging, it’s such a blessing to not have to worry about a small thing for the healthy person, i believe it would really help as at times my thumbs experience pain from the dragging but in other tapping games not as much, thanks in advance!
2 votes -
Minimizing Game Window on Android Disconnects
When playing on Android, sometimes when you tab out/minimize the application it disconnects you from the server.
This means that accidentally clicking a notification or sending a text requires you to reconnect to the game server which takes ages and makes the game feel like a chore.
If this happens while you're in a match, trying to reopen the app shows "Reconnecting to game" which usually continues forever forcing you to restart the app and most likely lose at least one turn.2 votes -
Vision quest incorrect outcome
My opponent cast Vision Quest for X=2. Their creature received 4 +1/+1 counters and haste. I lost as a result. They didn't have any Treasures or other ways to have additional mana.
I'm playing on Android but that shouldn't matter. Screenshot attached.
1 vote -
Connection failure during client boot results in redownloading assets.
Whenever the client boots, if there is no internet connectivity I get "Error Updating Data: Please check your connection and try again.". However, after reestablishing connection the asset retrieval always fails and the game re-downloads 1.4GB of assets. Bug reproduces every time so should be easy to check.
I have checked my SSD in crystal disk info and no problem was detected. OS is Windows 11 Home 25H2 26200.8875 Windows Feature Experience Pack 1000.26100.334.0.
2 votes -
If a player concedes to certain cards every single time, why do you keep matching them against those decks?
There are certain archetypes that completely shut down some decks and the second a card drops on turn 1 it makes more sense to concede than try to play because the win rate is 0% and youre wasting your time. If a player concedes the instant a board wipe comes down 100 times in a row, why are you still matching that player up against decks with board wipes? Do you prefer the player to just keep conceding on turn 1 instantly? Like seriously, I'm at the point where if a swamp comes down im just going to give them…
2 votes -
Product suggestion
Now that Historic Pauper is finally becoming an actual format in MTG Arena. It would be great that you added the "Historic Pauper" in deck filters. I have set all my pauper decks to historic pauper, and when I filter with historic, it doesn't show anything.
2 votes -
Intermittent Authorization Issues
Since the July 14 update, Arena has intermittently become stuck on extremely long loading screens and then fails to join matches. Restarting Arena and completing a full login temporarily resolved the issue, but it returned about two hours later in the same session.
The attached log shows failed access-token refresh attempts (Error refreshing access token... Error: -1), followed by Account login did not happen, failing SocialService init. Arena subsequently submitted matchmaking successfully and connected to the match server with normal latency, but the server rejected the session with MatchServiceErrorCode_NotAuthorized and Authentication failure. Matches and other API requests work normally until…
2 votes -
the game freezed then generating mana from already tapped lands
the game completely froze while I was attacking with my creatures, it was like the time was going down but i couldn't do anything, then suddenly it began to work again but it gave me the chance to use already tapped lands to get mana.
2 votes -
Scavenger Regent adventure rule fail
When I played Exude Toxin (adventure part of Scavenger Regent) the card goes to nowhere, it just disapear from the game, not goin to the exile zone neither to the graveyard.
2 votes -
Elixir Cosmos
the alchemy version of the card Elixir Cosmos (Kaldheim) has a translation error in french.
It should be “gagnez 2 points de vie” (gain 2 life), but its wrongly written “gagner 1 point de vie” (gain 1 life)
2 votes -
Viconia
Once you specialize Viconia into the Dimir version (didn’t try with the other versions) the selection screen is bugged and this will result in getting copies of all cards exiled with Viconia in hand. I use mobile client on iPad
2 votes -
Arena store on iOS doesn’t work
Ever since updating to the iOS 27 public beta, I can’t make purchases on the Arena store. I also get Store Error alerts whenever anything related to rewards shows or I navigate to the store.
2 votes
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