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AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast)

← Customer Feedback for Wizards of the Coast

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64 results found

  1. did not receive the mythic rare card at Core 2021 Master Level 90

    5 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  2. Shrines

    6 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    We appreciate your Feedback! To better route this, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Feedback'.

    Thanks!

  3. After one game of traditional draft, the client say I only have one game remaining.

    64 votes

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    11 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  4. Game running hot

    2 votes

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    1 comment  ·  Magic Spellslingers » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select ‘General Questions.’

    Thanks!

  5. Lost epic green reward

    1 vote

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    2 comments  ·  Magic Spellslingers » Decks / Collection  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  6. MTG Arena crashing on Mac

    123 votes

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    92 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  7. Black screen on match start

    4,634 votes

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    4076 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  8. wasted wild cards

    13 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  9. Card drafted automatically

    5 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  10. continual freezes during gameplay

    265 votes

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    133 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  11. Lost draft because of game connection issue

    2,094 votes

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    917 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  12. waiting for server

    235 votes

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    105 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  13. Stcuk on Defeat/Victory screen

    155 votes

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    65 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  14. Hide option when drafting cards?

    1 vote

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    1 comment  ·  Magic Spellslingers » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    We appreciate your Feedback! To better route this, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Feedback'.

    Thanks!

  15. Small UI bug - league trophy icon

    1 vote

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    2 comments  ·  Magic Spellslingers » User Interface  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  16. Bundle 6.95$

    2 votes

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    1 comment  ·  Magic Spellslingers » Decks / Collection  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  17. Cannot link to my google account

    50 votes

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    8 comments  ·  Magic Spellslingers » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For us to be able to best assist you with Access issues, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select ‘General Questions.’

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For us to be able to best assist you with Access issues, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select ‘General Questions.’

    Thanks!

  18. ADD VIDEO QUALITY

    2 votes

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    1 comment  ·  Magic Spellslingers » User Interface  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    We appreciate your Feedback! To better route this, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Feedback'.

    Thanks!

  19. Starting hand selection only gives about ~12 seconds instead of the full timer.

    1 vote

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    1 comment  ·  Magic Spellslingers » User Interface  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select ‘General Questions.’

    Thanks!

  20. Card left in middle of field

    55 votes

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    14 comments  ·  Magic Spellslingers » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

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