MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10219 results found
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Arena down, not connecting "Error Updating Data"
I'm connected to the internet but getting "Error Updating Data: Please check your connection and try again"
My connect was lost in the middle of an event game.
1 vote -
Gene Polinator, Wandering Rescuer
- The Wandering Rescuer on the battlefield under my control
- Gene Pollinator on the battlefield (no summoning sickness) under my control
- Play Oviya, Automech Artisan
- Pass turn to opponent who has nothing on their battlefield
- Opponent casts Shoot The Sherrif targeting Oviya, Automech ----------- Problem -------- Priority was not passed to me to use Gene Pollinator to tap the Oviya Automech for mana in order to give it hex proof from the wandering rescuer.
The Oviya Automech Artisan died, meaning I could not play Ghalta and I lost the ranked match in top 1000 mythic.
I would say this is a…
1 vote -
I have just recharged $79.99 of gems and money has been taken from account and no gems on account, please advise.
I have just recharged $79.99 of gems and money has been taken from account and no gems on account, please advise.
1 vote -
Come on with the dds script
In a payed for game plenty of service and 30 to 2 and all of a sudden I cast equipment spell and it will not attach it sits there frozen this happening all the time how on earth can you expect anyone to spend 8000 gems on any event and have your favorites out here with Dds scripts that would be fruad
1 vote -
Sunstar Chaplain bug
Sunstar Chaplain, when you have two tapped creatures at beginning of end step, should allow you to put a +1/+1 counter on a creature you control.
The trigger happens, I select a creature to put the counter on, and play proceeds with no +1/+1 counter on the creature I selected.
This bug has happened multiple times now, in different games on different days.
I've uploaded a log file of a game against Sparky where I reproduced the bug.1 vote -
Shuffle algorithm
This shuffling algorithm is broken and no one can tell me otherwise. Not spending anymore money on this game until it's truly representing a random shuffle. I get that you don't want to discourage new players but this is ridiculous.
2 votes -
could not pay X when casting
see screenshot i had 15 mana and my creature just refused to be stop for paying X. and wend straight in gy. !!
2 votes -
Vigilance ability does not allow the creature to be used for crewing
When attempting to attack with a creature that has Vigilance and then crew a station in the same turn after attacking, the creature cannot be used to the station. It appears that the Vigilance ability does not allow the creature to be used for crewing.
2 votes -
Alchemy Invalid Deck Error - Bug
I don't have access to my decks in alchemy, they are all considered invalid, although i can't find any major update that would ban almost all formats from alchemy recently, is there ?
it concerns the alchemy format - i have access to my standard decks everything seems fine for that format. But in alchemy play all my decks are invalid. I am sure most of the cards of these decks are still valid in this alchemy format, anyway i can't find any trace of an update of that format recently.
2 votes -
overlord of the balemurk
Cant counter "Overlord of the Balemurk" when it is cast for its impending cost. It says its not a creature, when it is cast like that, for its impending cost. But spell pierce doesnt work?!
1 vote -
Auto Order Triggers
In at least Windows and Ipad versions, the user preference for "Auto Order Triggers" setting does not work if the option is set to false for initial gameplay. Until the user goes into settings, and checks the setting on and then back off. Arena seems to default the setting value to True despite user settings.
Can play Simulacrum Synthesizer and Pinnacle Starcage to replicate. After casting starcage, despite my setting to False, it will auto-order the triggers. Once I go in and check then uncheck the setting the problem is fixed, until I reboot the game
2 votes -
Overlord of the floodpits Impending not casting correctly.
Opponent was able to cast Overlord of the Floodpits on turn 3 without the impending counters so the creature was active immediately. No cards were played that would allow this. Screen shot is from turn four graveyard and battle field also represented. Please investigate. There’s a reason it’s supposed to have impending a 5/5 flyer on turn three is too big of an advantage.
0 votes -
Line Up Your Shot didn’t conjure anything
I cast Line Up Your Shot and selected Naturalize, but did not receive the card as I normally would. I couldn’t see any cards or effects in play that would have prevented the spell from working.
2 votes -
Viconia is defective
When viconis specializes she gains power and toughness, but nothing else ever happens- discarded card is not copied/no additional abilities are gained. (Bloodghast was discarded as specialization cost.
1 vote -
Bug at the fourth Tutorial - Mono Black
I can't complete the tutorial against Mono Black because at one point I need to play an instant to summon three tokens, but the tokens don't appear on the field and the game won't let me use them to block the attack. I've restarted the game three times and it always gives me an error at this point.
2 votes -
Unable to target attacking creatures with "Focus fire"
Hello I was unable to target my opponent's attacking creatures with "focus fire", despite having the correct amount of mana available - see log
2 votes -
Quest to complete 3 quick draft matches does not complete
The quest to complete 3 quick draft matches does not complete after doing the matches. It will also not navigate to quick draft when clicking on the quest. I have found this occurs after the rotation to a new quick draft event.
2 votes -
Infinite Loop
There is currently a bug with Ashaya, Soul of the Wild and Mythweaver Poq if Poq is the first card played in a turn. This was in Brawl with Slimefoot, Thallid Transplant as my commander on the board. Because Ashaya treats Poq as a land, Poq triggers to duplicate itself, which also triggers Slimefoot because a Forest/Swamp entered the battlefield. Legend rule activates, I have to sacrifice one of the Poqs. When I do, Poq triggers again, which also triggers Slimefoot again, causing an unintended infinite loop that keeps going regardless of which Poq I sacrifice for the Legend rule.
…
4 votes -
missing mythic card reward from mastery level
when i bought the mastery pass this week i didn't recieve the Mythic cards for the completed levels, along with any newly completed levels with this reward.
3 votes -
jump in bug of no resign botton
Jump in 2/1 win and haven't resign button, I can't finish the 5 jump in quest
6 votes
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