MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3190 results found
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Sparky voice line stuck
Sparky is stuck on the mainscreen repeating the same line about me being well on my way to being a great planeswalker, it's every time I log in, every time I finish a match. It's constant, and it's driving me insane. How do I disable this annoying pest?
9 votes -
Did I enjoy NOT playing the game?? For real??
After a garbage opening hand, 2 mulligans, mana ***** for 3 turns, mana flood for the next 5 turns... All while the opponent gets an ideal opening hand that wins effortlessly. Also you will see the exact counter strategy to your deck for 10 games in a row, while all of the above happens. It happens in every arena format, and it's especially egregious after we spend saved up currency for a draft or sealed event, only to get screwed out of 3 losses in a row.
Then they have the audacity to ask if we enjoyed the experience? Next…
2 votes -
bug
Turtles forever is bugged. My opponent selected only 1 card (not 4). The game requires me to submit 2, which I was not able to do so I timed out and lost.
5 votes -
Sparky won't shut the **** up
Ever sunce the latest update sparky will not shut the **** up in the main menu ever single ******* time the main menu appears. It's been like this for over a month now. Fix your ****.
7 votes -
Mill half opponents deck cards are absolute ******* joke
The fact that you even created cards that allow a player to mill have their opponents deck is really a ******* joke, and makes me want to delete my account and blast MTG Arena anywhere and everywhere I can so that nobody ever plays this game again. All they have to do is drop two of these cards and game over. Whoever even thought of making this a thing should've been fired on the spot. But no, you actually thought this was a good idea. With all the cards you ban, you allow this. ******* joke
2 votes -
Matches are starting in a stuck state.
PvP matches are not starting correctly.
Game loads battlefield but does not proceed to mulligan or turn priority.
This happens on PC and mobile.
Matches vs bot work normally.
Opponent timer runs out and nothing happens.8 votes -
Cards not dealing at start of new game
Bug report for December 28th, 2025, 4:25pm, Central time. I've dropped into a number of games today where there's either an extended attempt to connect with the other player or the game loads but the cards are never dealt. Eventually I get a timeout timer that drops to nothing but remains without giving me a strike. When checking the status of the decks for each player, all values are at 999 (see attached image).
8 votes -
Bug
- I start a standard match.
- Both on PC and on IOS on my phone.
- Game freeze before the first hand is shown. The timer starts running, but the game state is still frozen. I can't concede.
- The expected result is to be able to play the game.
7 votes -
game is frozen inside Omniscience draft and also froze inside a ranked historic B3 match
game is frozen inside Omniscience draft and also froze inside a ranked historic B3 match right before
6 votes -
Talk to us!
Why are the game not working, and why are no Wizard people responding!? There are plenty of reports, fix your **** game and let us know that you are working on it... I demand some refund, throughout the last year or so i have had many games end in loss due to these kinds of shutdowns where the system is not working, but Wizards of the coast is not acknowledging the problemts...
buuuuuuuh8 votes -
Connection Issues
Despite my connection being absolutely fine; able to access the internet with normal speeds, when I connect to an opponent I either get no hands loading in (i.e the mulligan screen, shown in image 1), or my hand loads after mulliganing, but then I get the timeout bar which just sits at 0 (shown in images 2 and 3). I've gone from playing consistently for a several hours to now having not been able to play a single game for an hour and a half.
7 votes -
Softlocked as soon as match starts
Unable to progress the game from start of match. Timer runs out on mulligan timer without ever showing cards, cannot concede. Version 2025.54.0.10689.1214342
8 votes -
new
Something is wrong with the servers.
7 votes -
change decks format type on mtg arena
I cant change the format of a deck. The options dont get displayed when you click. Its like they get displayed behind the window below where you see amount of creature spells, non creature spells, etc.
5 votes -
Demonic Pact UI bug
Demonic Pact does not properly display which modes are unchosen when passed to me by an opponent's Harmless Offering. I saw this and misplayed because of what I thought I would have available on my upkeep.
Of note, my first upkeep with the Pact I chose "opponent discards 2" and it never updated the UI even from that turn (this picture is after end of game) - apparently when passed to me the discard and the lose the game were the only options available.
Also of note, it's somehow greying out the first paragraph instead of the bullet list items,…6 votes -
Sparky Bug
I am having an issue with Sparky though. I have reached Rank 3 in the spark rank, but the quest won't complete.
As a result, I am constantly harassed by Sparky at the home screen.
6 votes -
Update broke Android
After the Lorwyn Eclipsed Update, my game client on Android is not working properly anymore. First only the store and matchup connection did not work, now the whole client would not start any more.
Please fix this fast! Thank you!
5 votes -
Game freezing on android
I've already posted that my game is Freezing but I failed to include it's on the android app.
I've gathered a lot of instances that trigger the freeze such as:
-Attacking
-looking at opponent's hand
-ultima resolving and ending the turn
-Phelia exiling a token
-watching a card on my own hand
-Annihilator sacrificing a token
-trigger from weaver of souls
-opp casting their commander
-Any sweeper
-looting with pirate's pillage
This has been happening at least since Feb 25th (I'm not sure, as I could've given grace that it was my phone for some days), and I'm afraid to…5 votes -
Not able to change pet in deck edit mode
I got several pets.
If I try to change it on my profile they all show up, but in the deck edit mode I just get a blank screen.Version: 2026.55.0.10999.1225076
7 votes -
Priority error
My opponent cast a card draw spell with card selection at the end of my turn, tapping them out. I was given priority to cast my own spell. I waited to allow them to draw and priority automatically passed through to their next main phase. As a result I was unable to resolve my spell while they were tapped out and recorded a match loss when they countered my card draw at the end of their next turn.
You must give me priority when I have an instant or I might as well go and install hearthstone.
3 votes
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