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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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8986 results found

  1. Timing of event closure not displaying

    Prior to the last month, Arena would provide warnings when limited time events would expire. Seeing no such warnings, I enrolled in a Final Fantasy premier draft today (10/7/25) thinking there was still significant time left in the event. However, the event closed before I could even create a deck out of my drafted cards. The only consolation I got was 50 gems and a pack which does not seem adequate.

    I would like to be refunded for the draft and the bug that prevented the ending of events from being displayed to be fixed.

    Thank you

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. June Qualifier play-in is wrong format

    the june qualifier play-in is set to Pioneer. It should be historic

    18 votes

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    4 comments  ·  Events  ·  Admin →
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  3. Jumbo Cactuar damage can't assign

    Platform:PC

    ・How the bug occurs
    1. Jumbo Cactuar attacks.
    2. 2 opponent's creatures block
    3. 10001 points must be allocated on the damage step
    4. Time runs out and I lose the game.

    ・Actual results my experiencing
    I lost the game and ended up with 3 losses in the “Premier Draft Magic: The Gathering®-FINAL FANTASY” event that I was participating in.
    I received less rewards than I should have due to a bug.

    20 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Tutorial

    I’m playing on my iPad and I also cannot pass the tutorial on level IV due to the fact that I have to try and block three monsters but it will not let me click and block

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Arena Anthology 2 Missing Cards

    When I purchased Arena Anthology 2, I got far less cards in the unlock animation than I thought. I also got x4 40 Gems due too already having x4 copies of a Mythic card? That makes no sense as the Anthology cards are unique right? Anyway I went to check and I am indeed missing most of the set.

    Missing:

    Thought Scour
    Control Magic
    D*amn (i guess this is censored???)
    Barrowgoyf
    Flame Slash
    Pyrite Spellbomb
    Empty the Warrens
    Fiery Confluence
    Pyrogoyf
    Ignoble Heirarch
    Rofellos, Llanowar Emissary
    Eternal Witness
    Life//Death
    Grist, the Hunger Tide
    Wrenn and Six
    Currency Converter
    Triplicate Titan

    14 votes

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    1 comment  ·  Store  ·  Admin →
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  6. Tutorial

    The option to turn off the tutorial is missing or been removed. Or there’s a glitch in which the blue little fairy has been reactivated with no tutorial decks remaining, as I have completed it all.

    In essence I don’t want to hear it every time I exit a match to complete a quest that’s not even their or on my home screen as I’m sure that in its self is a glitch…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. CANNOT BUY GEMS

    I use a Macbook. I cannot buy gems as I get stuck on the loading screen every time I try. Is the client freezing or something else? I want to give you money but you will not fix this bug.

    8 votes

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    0 comments  ·  Store  ·  Admin →
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  8. main screen bug, What an adventure

    every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android

    Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/

    7 votes

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  9. Midweek Magic Bot Draft Deck Validation error Bug

    I cannot build my drafted deck - I get “Deck validation failed” message for some reason.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Store freezes on "Waiting for Server" when trying to purchase gems on Mac

    Ever since the Nov. 6, 2025 fix for purchasing issues listed on the status page, I cannot purchase gems. When I click on the amount of gems desired, it says "Waiting for Server" and freezes there until I have to force quit the program to get out of it. I tried uninstalling and reinstalling both the Epic Games Launcher and MTG Arena, but the problem persists.

    7 votes

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    1 comment  ·  Store  ·  Admin →
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  11. Sideboard

    I am having an issue during deck construction where it wont let me save the deck because it says I have over 15 cards in the sideboard, but I do not have over 15 cards in the sideboard

    17 votes

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  12. 13 votes

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  13. Kaldra Compleat Bug

    In my powered cube premier draft game, I attacked with a dashed Ragavan, Nimble Pilferer, equipped with Kaldra Compleat. My opponent blocked with his Fury equipped with Batterskull. After combat damage had resolved, the Fury should have been exiled, because Kaldra Compleat says "Equipped creature gets +5/+5 and has first strike, trample, indestructible, haste, and "Whenever this creature deals combat damage to a creature, exile that creature."". But the Fury went to the graveyard, and then on their turn was put back into play with Portal to Phyrexia, which my opponent then turned into a copy of Fury with Saheeli,…

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Currency Converter Not Legal in Timeless?

    When I try to build a deck with Currency Converter in Timeless, it does not show up at all when I search for it when I mark the legality as "Timeless." If I make the deck "Direct Game," I can find Currency Converter, but it is marked as not legal when I attempt to play with the deck. I have seen no announcements that this card is banned in Timeless.

    7 votes

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  15. didn't receive achievement from the new achievements update

    I didn't receive the Power Nine achievement.
    It says "cast a card from the power nine."
    I used that blue bird to conjure the power nine in my deck. I drew and casted "Ancestral Recall."
    It didn't register.
    I didn't get that achievement.

    34 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  16. Omniscience Draft bug

    I was playing Omniscience draft and could not play 'Sokka's Haiku' in hand as my opponent played a spell
    Please check the if it is a bug.

    I played Arena on iPad mini A17pro,iOS 18.6.2

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Deck builder Sideboard cant count.

    In deckbuilder, if sideboard has 8 or more cards the client will not save the deck and reports that “a deck can not gave more than 15 cards in the sideboard”. There were 8.
    I tried with other cards and other sideboard sizes. 7 or less is fine. 8-15 is bugged to automatically think its more than 15.
    I saved the deck with a small sideboard then reopened the deck and still encountered the bug.

    13 votes

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  18. Kotis

    Kotis, The Fangkeeper ability to cast from exile is currently bugged (2025-09-17). In the last 3 matches I had I was able to attack my opponent at least 3-4 times and only one of them did the window open where I could see the cards that were exiled and if they qualified, cast them. The only visual I see, is an orange 'resolve' button and on the first instance, I just clicked it thinking it was a new way to see the exiled cards, but it did not. However, there is a workaround that I found. After hitting the opponent,…

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Can't progress after the battlefield first appears

    Cant report this as a bug so am being forced to do it here. The battlefield appears and if I am going first, after I select mulligan or Keep the system doesn't register I have done this and I end up timing out. If the opponent goes first they end up timing out but without the game ending. I cannot even concede. This is the same on brawl or timeless.

    I have tried repairing the game files - same issue appears.
    I have uninstalled and reinstalled the game - same issue continues.
    In a desperate attempt to resolve it I…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Product Suggestion

    Game won't find an opponent to play. I've tried on mobile and desktop PC version, have been waiting over 10 minutes to locate a match without success. Tried rebooting/restarting mobile and PC and updating but error continues.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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